Scum Master

Sunita Katkar, CSM, CSP

404-***-**** • ************@*****.***

Certified Scrum Master, and Certified Scrum Professional

Accomplished servant-leader capable of delivering medium-scale software and Web Development projects by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, the removal of impediments, and fostering self-management.

Education/ Work Status/ Certification/ Technical Skills/ Area of Expertise

Education: B.S., Nagpur University (India)

Work Status: US Citizen

Certification: Certified Scrum Master (CSM), Certified Scrum Professional (CSP)

Project Management Tools: MS Visio, MS Office, SharePoint, Wiki, Fogbugz, JIRA, Quality Center, Team Foundation Server (TFS)

Technical Skills: XML, HTML, CSS, .Net, JAVA, VB Script, Code UI, WebServices, Toad, Microsoft SQL Server 2013

Area of Expertise: Agile Principles, Communication, Project Management, Iteration/Sprint Planning Meeting, Sprint Retrospectives, Release Planning, Sprint Reviews/Demos, SAFe (Scaled Agile Framework). ATDD, TDD, Good knowledge of Kanban process.

EMPLOYMENT EXPERIENCE

Scrum Master April 2011- Present

PossibleNow Inc: Duluth, GA

Worked with multiple mid-size level organization to implement agile governance structures and teams

Supports the development team by organizing and facilitating daily stand-up meetings, sprint and release planning, sprint reviews, retrospectives and other scrum-related meetings.

Worked closely with portfolio management teams to define strategy and manage capacity to achieve the highest possible benefit from the efforts of the organization as a whole.

Worked with PMO to define a scaled agile team structure and governance for portfolio management, program management and delivery management.

Participates in Scrums of scrums meeting.

Trained executives, portfolio teams, program managers and delivery teams on agile practices and how to apply them to the work they do.

Coached, trained and lead trained program management teams to design and release of solutions.

Supports story selection by improving story estimation and task definition.

Ensure cross team coordination.

Coach self-organizing teams in effective use in on-going adoption of scrum/agile principles and practices.

Coached, trained and lead Agile development teams to execute the plans.

Introduce to the team Continuous integration, Continuous Testing, ATDD/TDD

Implemented measures and metrics to track the progress and benefits of the process improvements implemented.

Ensure high throughput of development teams by identifying, preventing, and eliminating potential issues and roadblocks

Create and maintain release burn downs, velocity projections, and project forecasts in order to create project visibility and enable timely project adjustments.

Tracked and regularly reported project status, including issues and risks to stakeholders, program management and delivery management.

Work with Product Management, Business Analysts, and UI designers to plan ahead and ensure product backlog is prioritized, groomed, and has sufficient detail, so that it is ready to be worked on by Scrum teams.

Implemented process and governance models to support domestic international delivery organizations

Coached, mentored and developed technical team members in Agile methodology

Scrum Master February 2009- March 2011

Wachovia: Atlanta, GA

Partnered with business and technology representatives in establishing project teams resulting in maximized efficiencies and elimination of redundancies between national and global project teams

Actively led discussions between the development and business teams resulting in business requirements, stories, use cases, business flows and acceptance criteria

Managed delivery of technology development components in 2-week Agile iterations resulting in meeting all scheduled deliverables

Directed the migration of code and content through Dev/Acceptance environments to Production adhering to formal SDLC protocols and accepted Best Practices

Directed and developed cross-functional, global teams of technical developers, design, editorial, and QA resources resulting in significant cost reductions and increased product development for enterprise web applications

Managed the product backlog to ensure user story delivery velocity was consistently maintained throughout the entire SDLC resulting in delivery of all story deliverables within scheduled iterations (no carry-overs)

Coached, mentored and developed technical team members in Agile methodology

Performed Kanban process on one of the project

Sr. Quality Analyst May 2006- December 2008

Flagstar Bank: Michigan, MI

Worked closely with developers and the Business team to fully understand the scope and functionality of the proposed systems requirements then developed Test Cases & Test Script using TFS Test Manager and TFS Automation Tool.

Performed Manual Testing on Web Services, .Net Web Applications and Compliance based application functionality.

Excessive Back End Testing using SQL Database.

Used Agile Methodology for SDLC

Discussed and Derived Test Plans in TFS with the QA team and Technical Architects.

Involved in Design, Execution and updating of Test Cases & Test Script for functionality testing.

Involved in multiple projects throughout and single point of contact for couple of projects.

Performed Manual Testing prior to Automated testing on the application using TFS.

Performed Web Services testing using API and Test Harness.

Performed GUI (Graphical user interfaces) for windows-based enterprise applications.

Communicated Defects with the developers and tracked the defects using Team Foundation Server (TFS), and used Fogbugz.

Executed SQL queries to check the database table’s updates after test execution on the Web Application and Web Services.

Conducted Regression testing after fixing the bugs and also tested the existing functionality along with new functionality.

Extensively involved in Sanity testing, End-to-End Functional testing, Integration testing, Regression testing, Database testing/ Back-End Testing and System testing.

Involved in meetings with Project Managers, Developers, Business Users and Stakeholders for project planning and implementing different QA methods.

Recorded user actions and generated Test Scripts in TFS to emulate the real user.

QA Tester February 2004- May 2006

StateFarm: Bloomington, IL

Responsible for the manual testing of web based applications and test case management using Team Foundation Server

Responsible for explaining testing methodologies, processes, tools, templates, environment, and concepts to the team members

Responsible for creating test plans, test scenarios, test scripts, traceability matrix, and test tracking documentation based on requirements

Responsible for leading a team of QA Testers

Responsible for guiding and developing Test resources

Perform regression, integration, usability, and system testing in an agile/scrum environment

Demonstrate solid understanding of SDLC/Agile/Scrum methodologies

Responsible for creating use cases and process flows

Collaborate closely with the technical team (architects and developers) for solution development

Document and communicate test results and metrics

Track defect status, work with developers to reproduce and resolve defects, and execute re-tests and regression testing

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