Highlights
Successfully created and implemented all aspects of running a small business including:
oOrganizing, advertising, promoting, cold-contact selling on telephone and in person.
oCreated a series of pamphlets and brochures pertaining to all aspects of orthodontics and all promotional advertising for business.
oRedesigned website, monthly newsletter, and all advertising to local newspaper.
Excellent communication skills, excellent computer skills, excellent follow-through.
Fast, eager learner.
Professional Experience
All secretarial skills including comprehensive desktop publishing with Microsoft Publisher®, spreadsheets with Microsoft Excel®, Microsoft PowerPoint®, Microsoft Word®, setting up schedules, appointments.
Run front desk with patient problems in person and on telephone, scheduling, account payments, insurance billing- both medical and dental.
Tracking employee hours and schedules.
Extensive marketing, selling, and follow-up; creating postcards, brochures, letters, etc. for publication and creating customer base from marketing companies, sending out same on a 6-week rotating schedule; tracking customer response from mailings.
Design and redesign patient forms, informational brochures, employee job descriptions.
Set-up customer patient care schedules with rate adjustments where needed.
Bookkeeping, ordering of office supplies, telephone surveying.
Work Experience
2005-present Dr. John Haze Office Manager
1999-2005 Reliant Computer Services Partnered with spouse in building business
1993-1998 Gorman Chiropractic Office Manager/Chiropractic Assistant
1990-1993 Kmart Sales/cashier (part-time work)
1981-1987 Filo Management Corp. Secretary/Bookkeeper Assistant
Education
A.A. College of Staten Island
Attended College of Saint Elizabeth
Attended East Stroudsburg University
References furnished upon request