Customer Service High School

SUMMARY

HIGHLIGHTS

EXPERIENCE

EDUCATION

MICHAEL ROGERS

***** ****** ***, *******, ** 77044 C: 281-***-**** ********@*******.*** To obtain a career with a company who appreciates hard work and dedication. Basic electrical skills

Basic carpentry skills

Very mechanically inclined

Excellent written and verbal

communication skills

Exceptional problem solver

Great customer service skills

05/2015 to 12/2015 Technician

Houston Mosquito Control Friendswood, TX

Installed, serviced and maintained mosquito misting systems. Refilled customers systems with correct pesticide, checked all tubing and nozzles to make sure they worked properly. Diagnosed and repaired any problems with systems including changing out motors and pumps for proper function. Disassembled broken and defective equipment to facilitate repair. Assembled and installed wiring, electrical and electronic components. Explained how the systems work in detail to customers and addressed any questions or concerns they had.

08/2014 to 03/2015 Carpenter Helper

L-Con Inc. Houston, TX

Assisted skilled workers with construction projects in all phases of rough carpentry. Built and disassembled scaffolds, bracing and barricades. Performed heavy labor such as ditch digging, paving and hauling. Used a number of hand and power tools to cut all material for carpentry work. Worked closely with equipment operators to ensure proper excavation and to maintain a safe work zone. Cleaned all construction areas to avoid hazards. 03/2012 to 06/2014 Baker/Delivery Driver

Katie Cakes Houston, TX

Mixed, weighed and proofed ingredients in accordance with bakery recipes. Baked cakes and cupcakes in accordance to customer orders. Maintained a clean and orderly kitchen. Delivered customer orders to their required locations. Established long-term customer relationships through prompt and courteous service. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. 12/2010 to 02/2012 Sales

Conserving Coco Sugar Land, TX

Identified prospective customers and performed an average of 50 cold calls per day. Kept precise records of all customers and prospective customers. Confirmed that appropriate changes were made to resolve customers' problems. Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. 1999 Deer Park High School Deer Park, TX, US

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