Project Manager Management

ROQUE “MARINHO”, CSM, PMP, MBA

Cell 404-***-**** – ***********@*****.***

Summary:

Sr. Project manager with strong background in managing complex enterprise level implementations. Focused on solutions rather than technology and on people rather than processes and tools. Experience in creating portfolio roadmaps and drive related projects through effective execution. Excellent communicator of business needs and project requirements; thus, serving as a facilitator between business users and project teams. Great reputation as an effective leader of technical teams charged with deploying high business value solutions. Deep understanding of how systems interact in complex architectures, IT infrastructures and cloud based systems. Great experience in maximizing business value and increasing return on investments (ROI) through iterative implementations and concept to reality initiatives. Experience using project and portfolio management in order to evaluate risk-reward of each project. Excellent verbal, writing and presentation skills. Experience in providing proper information at different levels of the organization through metrics and effective reporting. Exceptional attention to details and proactive professional with proven analytical and problem solving abilities.

Expertise

Strategy Road Maps

Global Team Leadership

Enterprise Information Mgt EIM

Business Processes Improvement BPI

Project Management PM PMO SDLC SCRUM

MS Office tools (Word, Excel, PowerPoint, Visio, Access, Project)

Business Analysis

SAP Business Objects BO Universes Webi Lumira

SAP Data Services DS

SAP Business Warehouse BW

MS SSIS SSRS SSAS

Databases ORACLE 10g, Server Sybase IQ

Master Data Mgt. MDM

ETL Processes Data Integration

T-SQL

ORACLE CC&B

Meter Data Management

SharePoint

Business Intelligence

OLAP

IoT EDI

MS Project Celoxis Jira Trello

Software development

Change Management

Cloud based Services

ERP Supply Chain

ClearQuest and ClearCase

Crystal Reports

Cognos Tools

SalesForce

Lawson

Talend

Professional Experience

Graphic Packaging International (GPI), Atlanta, GA - GPI serves hundreds of the world’s most recognized brands including Coca-Cola, Dijorno Pizza, and Purina.

Role: Sr. Project Manager Nov 2013 – Nov 2015

Project: DATA INTEGRATION PROJECTS AND STEADY STATE SUPPORT (SSS)

Developed and supported road map for Master Data Management (MDM) for Customer Master, Vendor Master and Materials Master data across the globe affecting $700M in inventory

Gathered requirements and managed changes in ORACLE 12g

Implemented BI mission critical sales consolidation reports

Facilitated business meetings among business users and technical teams

Conducted Sprint Retrospectives with Scrum Teams

Managed data integration between SAP modules (FICO, MM, SD) and legacy systems

Defined data integration between SALESFORCE and SAP ECC systems, a 200K project

Led technical team in building “Internet of Things” analytics to increase packaging machinery production throughput using ORACLE databases, PL/SQL, and ETL jobs

Managed support services for SAP Business Warehouse (BW), Business Objects (BO), and Data Services (DS)

Developed Steady State Support (SSS) and monitoring processes for business continuity

Provided leadership to ensure proper investments in tools, processes, and people to govern project portfolio, risk reviews, document controls, and project management training

Developed project management office and consulting services for managed services engagements

Developed technical and project management benchmarks

Responsible for tracking, monitoring, and delivery of PMO programs within defined financial constraints

Engaged senior executives and customer stakeholders for project sponsorships, budgets reconciliations, to report project progress, and resolve issues

Communicated and managed projects requirements and success factors

Identified project opportunities and risks

Oversight over all phases of projects: Planning, execution, controlling and deployment

Tracked acceptance criteria and quality metrics related to Supplier Agreement Management

Removed obstacles affecting progress

Facilitated sprints retrospectives

Chaired change management control boards

Facilitated user acceptance meetings

Conducted project internal status meetings and with external clients

Created mechanisms for effective project progress (Kick off meetings, overall Approach, Communication Plans, Risk Assessments, Issues Management, Lessons Learned Reviews)

Managed third party vendors relationships and enforced service level agreements among partners

Managed scope

Responsible for scheduling, revenue forecasting, billing reconciliations, expense reports and time approval

Prepared and implemented post-implementations support

Cobb EMC and Gas South, Marietta, GA

Cobb EMC is one of the largest EMCs in the nation serving 177,000 residential and commercial members in several counties in Georgia. Gas South is a leading provider of natural gas and a wholly-owned subsidiary of Cobb EMC.

Role: Sr. Project Manager for BI and MDM Applications Oct 2007 – Nov 2013

Increased PROCORE Call Center billing accuracy by 22% by automating billing and data collection processes

Improved billing and letter generation processes by 99.5% using SCRUM methodology

Decreased corporate write-offs (bad debt) by 29%, resulting in bottom line savings of over $1M annually by creating ORACLE STAR schemas

Decreased GAS printing and mail service costs related to gas bills by 40%

Eliminated reports backlog by 80%

Researched and evaluated ORACLE Business Intelligence Enterprise Edition (OBIEE)

Implemented Master Data Management (MDM) by modifying how data was collected, aggregated, consolidated, persisted and distributed across the enterprise and all critical systems 1.3Bi records monthly growth

Managed process flows and constructed analytics for $35M ORACLE Customer Care & Billing system

Managed $3M billing presentment process using ORACLE stored procedures and Talend jobs affecting $15M of revenue daily

Managed projects using 5D Methodology: Discovery, Definition, Design, Development, Testing, and Deployment

Directed deployment of data warehouse monitoring performance of 193,000 installed smart meters

Shielded team from external interferences

Managed project portfolio for Cobb EMC and Gas South

Responsible for corporate dashboards, reports, systems monitoring and automation

Developed concept to production on multi-dimensional reporting for Call Center’s customers, including profitability associated with average call handling time

Implemented Cobb EMC meter data management (MeDM) operations by creating ORACLE ADS (Analytical Data warehouse)

Developed Accounts Receivables, Write-Off, and Collection star schemas using SCRUM methodology

Architected business solutions for billing compliance involving JAVA, .NET and PL/SQL stored Procedures

Coordinated technical implementation of Advanced Meter Infrastructure (AMI) projects with tight requirements and timeline as defined by the Department of Energy (DOE)

Directed data integration between GIS and ORACLE CC&B using PL/SQL stored procedures

Directed data integration of meter reads between the data concentrator (DC) and business management systems (billing, reporting, and end-point management)

Presented to Department of Energy (DOE)

Implemented Business Objects service oriented architecture (SOA) platform

Andrew Corporation, Chicago, IL - Global manufacturer of hardware for communications.

Role: Sr. Business Analyst and IT Lead 2006 – 2007

Provided 100% data validation to support system migration from Visibility ERP to SAP using T-SQL queries

Developed Impromptu reports for Manufacturing, Operations, and Finance departments using PL/SQL queries

Implemented ORACLE based ADP eTIME solution for employee time tracking and management

Researched and secured servers server-side badge authentication

Provided business analysis for daily manufacturing operations

Implemented business processes improvement changes

Provided critical information to senior management for decision making

Conducted business and technical review meetings with project teams during acquisition period of EMS Wireless by Andrew Corp.

EMS Technologies, a subsidiary of Honeywell International, Norcross, GA - EMS Technologies specializes in wireless, defense, and space communications systems.

Role: Project Leader and Senior Business Analyst 1997 – 2006

Improved cash flow by $5M by optimizing warehouse management and applying route optimization

Achieved 75% savings in WAN connectivity costs between U.S. and Brazil

Identified $2M dollar inventory gap by redesigning inventory reconciliation process

Decreased warehouse labor costs by 30%

Integrated Pitney Bowes Transportation Management System (TMS) with company’s ERP system

Managed Electronic Data Interchange (EDI) between EMS Wireless and major customers

Coordinated files translations into X12 format and standardized processes

Implemented advanced analytics for EMS Global Tracking and Space & defense divisions

Managed remote teams in Brazil and Canada

Education

CSM – Certified Scrum Master, March 2016 – Scrum Alliance

MBA - Master’s in Business Administration, May 2013 - Kennesaw State University, Kennesaw, GA

PMP – Certified Project Management Professional, Jan 2010 - Project Management Institute (PMI)

BS - Bachelor of Science in Business Administration, July 1997 - California State Polytechnic University, Pomona, CA -MAJOR: Computer Information Systems (CIS)

Technical Skills

Business Applications: Lawson, SAP ECC, SAP Netweaver BW, ORACLE Financials, ORACLE CC&B 3.2.1; TFB Call Center Applications; Emissary Pricing; Visibility ERP Project Based System; Pitney Bowes TMS (Transportation Management System); MS Office(PowerPoint, Visio, Project, Excel, Access, and Word;) MS Project Server; SharePoint; Celoxis; Rational tools (ClearQuest, ClearCase; Sales Force (SFDC CRM); Total Office Support System (TOSS)

Tools – HANA; Lumira; SAP BusinessObjects BI Platform (Enterprise) XI/3.x/4.x, Crystal Reports v. 6 - 2011,, Web Intelligence 3.x/4.x, Universe Design, Information Design Tool, SAP Dashboards (Xcelsius), Data Services (Data Integrator), LiveOffice, Analysis for Office, BusinessObjects Design Studio; Netweaver Business Warehouse (BW); Business Process Consolidation (BPC); Crystal Reports XI; Informatica, Sharepoint, SQL Server 2005 – 2012 (database, SSAS, SSIS, SSRS), Talend Open Studio, Talend Integration Suite, ORACLE RDBMS (8i-10g), Visual Studio .NET, Antivia’s XWIS 2.5, Centigon’s GMAPS 3.0; Cognos tools (Impromptu Reports, Powerplay, Visualizer); ORACLE OBIEE

Platforms: Linus, Windows, AIX

Programming: PowerBuilder, SQL; PL/SQL; T-SQL; MDX, VB.NET; Cobol; RPG III, RPG 400; JCL; ; MS Visual Studio; RPG III and RPG 400; VBA (Visual Basic for Applications)

Databases: ORACLE, Microsoft SQL Server, MS Access, Informix, My SQL

Methodologies: SCRUM, SDLC, 5-D (Discover, Define, Design, Develop & Test, Deploy)

Professional Distinctions

ASUG Guest Speaker – IoT – Oct 2015, Atlanta, GA

Guest Speaker – Data Analytics for Utilities, Dec 2013, Toronto, Canada

Guest Speaker - ORACLE MDM Users Group, July 2013, San Francisco, CA

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