SHORIFA AKTER
**** ******* ***** ***, ********, FL 33810
Cell: 863-***-****
E-mail: ************@*****.***
Career Objective:
Seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. Seeking for a job in healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Summary:
Job # 1
Maintained an awareness of all promotions and advertisements.
Maintain daily record of all transaction and generate reports for store manager
Write order supply requests to replenish merchandise.
Maintained orderly appearance of register area and supplies stocked.
Ensured that each customer receives outstanding service by providing a friendly environment.
Motivate sales employees to improve morale, performance and store revenue.
Take money in the form of cash, credit card, or check.
Job # 2.
Promote and resolve customer complaints, in a timely and professional manner.
Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a
safe manner etc.
Meets or exceeds credit and email goals
Job # 3.
Receive payment by cash, check, credit cards, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Job # 4.
Conduct research and policy work
Run workshops as directed
Develop and implement research strategies on assigned projects issue papers and questionnaires, draft policies and collate data.
Organize agendas for meetings and create mutually beneficial collaborations with other NGOs and relevant service providers
Experience:
Assistant Manager
Circle K
Lakeland, FL August 2015 to Current
Sales Associate
Beall’s Florida INC March 20014 to October 2015
Lakeland, FL
Cashier
Family Touch Super Stop INC December 2012 to November 2013
Lakeland, FL
Project Coordinator
RADDA MCH-FP Centre June 2011 to March 2012
Bangladesh
Research fellow
Usaid- Dfid NGO Health Service Delivery Project January 2011 to June 2011
Bangladesh
Team Leader- Health Promotion
Doctors Without Borders/ Medecins Sans Frontieres (MSF) February 2010 – November 2010
Bangladesh
Education:
Master’s Degree:
Master’s In Health Care Administration
South University-Tampa
Florida, U.S.A
Graduated: continued
Master’s Degree:
Master’s In Public Health
American International University Bangladesh
Graduated: 2011
Subject: Public Health
Dhaka, Dhaka, Bangladesh
Knowledge, Skills and Abilities:
Knowledge of basic arithmetic.
Knowledge of merchandise location or seating charts.
Skill in handling and counting cash. Skill in communications with public.
Computer Skills
Knowledge in various ope.sys. and packages like windows, Microsoft Office, Power Point, Excel, Data and Access. Experience in Internet applications.
References:
Available upon request