Senior Sales Manager

LAINE E. BUSZKA

Ann Arbor, MI ***** ***- ***-**** ********@*****.***

PROFESSIONAL SUMMARY

Highly motivated and autonomous Business Development Professional with solid track record of top performance driving revenue and sales. Develops collaborative relationship helping customers and teams exceed business goals. Strong ability to lead sales cycle from conception to delivery, generate new client business and exceed sales quotas. In-depth OEM Automotive and Tier I Automotive Supplier business experience. Possess human resources capability as well as excellent negotiating and communication skills. Core Competencies:

Account Development Business Development Revenue Generation

Relationship Management Marketing and Sales

HIGHLIGHTED CAREER ACHIEVEMENTS

Account Development – Increased revenue with Ford Motor Credit from $400K to $2.5 million within two years. Increased revenue significantly with other account base through relationship building and effective marketing.

Market Penetration - Created new business with TD Auto Finance from $0 to $3.5 million revenue annually. Effectively generated new business with General Motors Corporation and its subsidiaries entirely from scratch to over $2.0 million in revenue annually.

Revenue Generation – Generated over $40 million in revenue in New Home Sales through strategic selling techniques.

PROFESSIONAL EXPERIENCE

EATON AEROSPACE, Fluid and Electrical Distribution Division 2014 – 2015

Senior Account Manager

Eaton is a power management company providing energy efficient solutions with sales of $22.0 billion and approximately 102,000 employees worldwide.

Responsible to drive process improvement to on-time delivery (OTD) and manage ~$20 MM book of business. Leading cross functional teams and part of customer centric team – initiating feedback to drive improvements.

Led Account Management team to successfully deliver high level of customer satisfaction through sales strategies and frequent customer interface.

Managed all aspects of the CRM including daily interactions, RAIL calls, customer visits, and complaint resolution

Managed Senior AM activities for PRO Launch projects to ensure a smooth Gate 6 transition

Prepared order book alignment reports and other metric reporting tools to measure and enhance customer satisfaction.

Led execution of customer contracts and Long Term Agreements (coordinated with Pricing, Sales, Credit, and Contracts to develop strategy, pricing and final negotiation of Long Term Agreement). Monitored existing contracts for compliance and tracked actual revenue versus forecast for all Long Term Agreements.

Proactively monitored customer delivery schedules and track critical shortages. Worked cross functionally with Supply Chain Management to expedite urgent customer needs.

Trained and developed Account Manager new hire in business processes and compliance to company operations and procedures.

Extensive use of COGNOS, Share Point, Excel and PowerPoint.

SINGH HOMES AND ROBERTSON BROTHERS GROUP, Bloomfield, MI 2003 – 2009

Senior Sales Consultant, New Home Sales

Obtained Real Estate License and worked with New Home Builders creating single family homes and condominium communities in metro Detroit area.

Developed close relationships with area realtors and prospects to generate network of referrals.

Established immediate rapport with customers which ultimately led to selling over $22 million in first year of position.

Wrote contractual documents, purchase agreements, and complied with all real estate laws. Developed marketing material for properties and conducted presentations frequently to realtor community.

Exceeded sales objectives consistently, recognized by National Association of Home Builders as top producing sales agent in state with Platinum Award.

CIBER, Inc., Southfield, MI 1999 – 2003

Business Development Executive, Custom Solutions Group

CIBER, Inc. is a leading global Information Technology consulting company that offers Application Development and Management, IT Strategy, Business Intelligence, and Quality Assurance and Testing to clients.

Challenged with developing new line of business with General Motors Corporation.

Networked aggressively to establish rapport with key decision makers for IT solution opportunities.

Called upon C-level Executives and upper management to obtain business objectives and challenges while providing a consultative sales approach to align Ciber’s technology solutions.

Prepared and conducted PowerPoint presentations frequently to educate key decision makers on Ciber’s technology solutions.

Secured business with General Motors and subsidiaries, (formerly) GMAC/MIC, and OnStar consisting of Web Development, Application and Database development for GM’s Intranet and external facing web sites.

Interfaced with cross functional team of Solution Architects, Project Managers, client Project Stakeholders, Application Developers, and QA Testers delivering technology solutions.

Exceeded sales quotas averaging 107 – 135% of sales objectives.

EPITEC GROUP, Southfield, MI 1994 – 1999

Senior Account Executive

The Epitec Group is an ISO 9001 Certified Information Technology Consulting Company that services a variety of industries, primarily within Automotive, Government, Healthcare and Financial sectors.

Cultivated long term and trusting relationships with key decision makers to secure available contract positions.

Increased company revenue with Ford Motor Company, Ford Motor Credit, Chrysler Group LLC, DTE Energy, Wayne County from 30% to 100% in annual sales.

Assisted in interviewing, hiring, and training of new Account Executives and Corporate Recruiters.

Originally hired as Corporate Recruiter, learning all aspects of HR functions, including screening and interviewing applicants, employee file preparation and hiring of applicants for contractual engagements.

Frequented job fairs and utilized a variety of online sourcing to identify quality talent and build network of candidates.

Exceeded sales objectives and subsequently promoted to Account Executive.

DYKEMA GOSSETT, Detroit, MI 1991 – 1994

Client Account Coordinator

Worked with Employment and Labor Practice Group, Immigration Practice Group, and several other independent Attorneys handling all aspects of client accounting, billing, reconciling, and invoicing.

Reviewed Attorney pre-bills to capture errors in time allotted and accuracy of client entries.

Met with billing Partners monthly to review all financial client correspondence.

Created and administered monthly billing reports in excess of $600,000.

Reduced delinquent accounts through monthly contact with clients.

EDUCATION

Bachelor of Arts in Communications, Oakland University, Rochester, MI

SALES TRAINING

Dale Carnegie Graduate

Who Moved My Cheese Sales Course SPIN Selling Techniques

Major Accounts Strategy, Solution Selling Consultative Sales and Techniques

7 Habits of Highly Effective People Glengarry Glen Ross Workshop

Additional Business-related courses taken

Contact this candidate