Project Manager, Operations Manager
Resume:
Richard Eyrish
***** ******* ****** ****, *** G-*03, Mukilteo, WA 98275-5229
****.******@*****.***
www.linkedin.com/in/richeyrish
Telecommunications Operations Manager
Information technology team leader and strategist with more than fifteen years of experience in telecommunications leadership, design, and operations in inter-service and international environments. Excels in developing people and motivating highly focused teams that successfully meet and exceed the organization's objectives. Ability to translate big picture ideas into concrete plans and provide detailed guidance that leads to superior results. Develops standardized and automated systems that gain operational efficiencies while also improving effectiveness.
Project Manager; Network Engineer; Top Secret Clearance
Commander; Operations Officer; Capability Developer
Technology Manager; Information Security Manager
Summary of Professional Experience
Telecommunications Operations Manager
2000 to 2016
United States Army
Directed the creation, editing, and staffing of the Army’s key requirements documents that support program development for offensive cyberspace operations (OCO).
Created a Top Secret voice and data communications for the Deployable Task Force Headquarters, a first for the division, by engineering and installing system improvements.
Organized and managed the network operations of the division at Fort Drum, NY through two challenging field exercises while concurrently serving as the Network Engineer.
Managed the installation and decommissioning of network hubs that supported more than 30,000 customers in Afghanistan preventing negative impacts on military operations.
Established and managed the Communications and Intelligence Working Group in Kandahar Afghanistan providing expertise and oversight to experimental programs.
Delivered three teams to out of state locations, each consisting of more than 40 personnel and $5 million dollars’ worth of equipment, 90 days ahead of schedule after returning from Iraq.
Managed the support to the families of more than 600 deployed Soldiers through an extended fifteen month deployment in Iraq.
Improved the readiness of 115 Soldiers for deployment to Iraq by establishing innovative training that increased their ability provide communications in support of combat operations.
Education
Master of Science, Telecommunications and Network Management, 2013
Syracuse University, Syracuse, NY
Graduate Certificate of Advanced Study in Information Security Management
Bachelor of Science, Electrical Engineering, 2000
University of Washington, Seattle, WA
Professional Highlights and Accomplishments
Section Manager, OCO Capability Development
Jan 2014 to Apr 2016
U.S. Army Cyber Center of Excellence
Fort Gordon, Georgia
Team leader of a seven member team responsible for the creation, editing, and staffing of the Army’s key requirements documents that support program development for offensive cyberspace operations (OCO).
* Coordinated with Army Cyber Command, Intelligence and Security Command, and other Defense Department organizations to document cyberspace requirements for the U.S. Army.
Telecommunications Network Engineer
Oct 2011 to Aug 2012
10th Mountain Division (LI)
Fort Drum, NY
Project Manager responsible for the design, installation, operation and troubleshooting of the network that supported more than 15,000 users in austere environments.
* Concurrently served as the Division Network Operations Officer during a personnel underlap that provided customer service and operational support to more than 1,500 people.
* Managed a fifteen member team to a successful validation of the full Division Headquarters through key validation exercises as well as an exercise deployment of the Deployable Task Force Headquarters from Fort Drum, NY to Fort Bragg, NC.
Telecommunications Network Engineer
Oct 2010 to Sep 2011
ISAF Regional Command - South
Kandahar, Afghanistan
Project Manager responsible for the design, installation, operation and troubleshooting of the network that supported more than 30,000 users from ten nations spread across four provinces and 25,000 square miles in the Southern Region of Afghanistan.
* Planned and guided the installation of the division hub node to replace existing equipment that was freed up for use to create an autonomous hub node for the Northern Region. This work was completed so that it was practically transparent to the users.
* Conducted continuous improvement of the network to add wireless links that added alternate paths for reliability and supported passing surveillance video throughout the region.
Operations Officer (S3 OIC)
May 2009 – Aug 2009
40th Expeditionary Signal Battalion
Fort Huachuca, AZ
Operations Manager and team leader of a fifteen member team conducting the planning, directives, and training for a unit with over 600 personnel and $90 million worth of communications systems and military equipment.
* Planned and directed the execution of the battalion’s post deployment equipment reset and retraining while simultaneously executing post support missions and providing communications support for units participating in three separate exercises, two in Texas and one in California. The first teams began support within 90 days of the unit’s return from Iraq and Afghanistan, half the standard time allotted for redeployed units.
* Optimized the training plan to ensure that 100% of the unit personnel were trained on their equipment during a period of high turnover.
Commander
Nov 2007 – Apr 2009
Rear Detachment, 40th ESB
Fort Huachuca, AZ
Director of a 105 member organization that provided support to families of more than 600 deployed service-members and managed operations to return more than 80 non-deployable service-members to duty or support their transition to civilian life.
* Directed the utilization of resources to support families that assisted the deployed unit keep attrition below 4% during the 15-month deployment.
* Delivered four family support retreats that were lauded by senior leaders as a success, each greater than the one before by acting on feedback.
Commander
Oct 2006 – Dec 2007
Headquarters Company, 40th ESB
Fort Huachuca, AZ
Director of a 115 member organization that prepared for deployment in support of Operation Iraqi Freedom while simultaneously directing the unit transition into an Expeditionary Signal Battalion.
* Developed innovative training that addressed the additional security role many Soldiers would be assigned by obtaining new training aids and setting up additional training exercise prior to deployment.
* Fostered a positive working environment that resulted in re-enlisting ten more Soldiers than the unit’s goal for the year.
Operations Officer
May 2002 – May 2005
NATO CIS Services Agency
Naples, Italy
Team leader of a seven member team responsible for planning and executing support missions throughout Southern Europe in support of Allied operations.
* Planned the communications support for the NATO Training Implementation Team then deployed to Iraq to conduct the Signal Operations. Established initial NATO Secret network capability in Baghdad.
* Planned the communication support for the NATO support to the 2004 Summer Olympics in Greece.
* Provided communication support to NATO teams in Diyarbakir, Turkey for NATO Operation Display Deterrence that provided missile defense systems near the Iraq border during initial Combat Operations in Iraq.
Certifications and Training
Telecommunications Systems Engineering Course (FA24), 2010
Signal Captains Career Course, 2005
Signal Officers Basic Course, 2000
Equal Employment Opportunity and Anti-Harassment Training for Supervisors, 2015
Managing Personnel with Clearances, 2015
Composite Risk Management, 2015
Sexual Harassment Prevention, 2015
Casualty Assistance/Casualty Notification, 2014
Capabilities Developments Course (ASI 7Y), 2014
Supervisory Developments Course, 2014
Security+, 2010
Decorations and Honors
Bronze Star Medal
Defense Meritorious Service Medal
Meritorious Service Medal
Army Commendation Medal (2nd Award)
Joint Service Achievement Medal (2nd Award)
Army Achievement Medal (2nd Award)
Signal Corps Regimental Association Bronze Order of Mercury
Telecommunications Systems Engineering Course Honor Graduate
Eagle Scout
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