Randal I. Vanden Bosch
**** ** ******* **** • Stuart, Florida 34997
Home: 772-***-**** • Cell: 407-***-****
Email: ***********@*****.***
Healthcare Operations Management, Revenue Cycle Management
… Support the mission and goals and set a high example of personal and professional integrity…
Direct the daily operational administration, revenue cycle, process improvements, profit and loss, risk mitigation and resolution responsibility for health care enterprises. Support the clinical care enterprise finding synergy among departments. Collaborate with cross-functional departments to implement improvements, improve patient satisfaction, and collection efficiency. Facilitate action plans to achieve benchmark standards, capture and trend data. Offer an understanding of the trends and concepts of information technology in the health care environment. Provide for an atmosphere where employees can develop professionally, consistent with their abilities and the needs of the organization.
Signature Skills
System Project Implementations
Process Improvements
Fiscal Budgeting
Health Care Safety
Staff Development
Joint Commission and Regulatory Standards
Risk Management
Multi-site Operations Management
Vendor Relationship Management
Efficiencies in Revenue Cycles
Strategic Planning and Execution
New Business Development
Career Synopsis
EAST FLORIDA EYE INSTITUTE, PA. Stuart, Florida, 5/2014-Present
Executive Administrator- Ophthalmology Practice and Research/Clinical Trials
Executive leadership provided for 3 Providers, 1 Clinical Administrator, 1 Study Coordinator, 3 Team Leaders, and 20 personnel. Practices included Ophthalmology to include Retina, Glaucoma, Refractive, Surgical. Responsible for Profit and Loss, of a 7 + Million dollar annual gross revenue practice, facility responsibility, hire and fire responsibility, day to day operations responsibility, accounts payable and revenue cycle responsibility. Report to ownership.
THE MEDICAL GROUP OF SOUTH FLORIDA, INC. Jupiter, Florida, 4/2013 -4/2014
Executive Administrator- Multi-Specialty Medical Practice
Executive leadership provided for 16 Providers, 2 Multi-Site Managers, 7 Team Leaders, and 40 personnel. Practices included Orthopedics, Pain Management, Internal Medicine, Chiropractic and Physical Therapy. Responsible for Profit and Loss, of a 6 + Million dollar annual gross revenue practice, facility responsibility, hire and fire responsibility, day to day operations responsibility, accounts payable and revenue cycle responsibility. We improved gross collections by 40K per month and collections percentages from 25% to 28% with upward trend. Added 3 practices during tenure, and recruited and hired current revenue cycle vendor. Revenue cycle vendor reported directly to me. Reported to ownership.
LIBERTY MEDICAL SUPPLY, INC. Port St Lucie, Florida, 2009 – 11/12/2012
Senior Manager, Revenue Cycle Management
Directed leadership for 185 offshore Team members, 70 onshore, includes 6 Supervisors in the Revenue Cycle Management Department. Overseeing personnel, systems, and operations of posting, refunds, and denials divisions to include treasury and vendor management for a 500 million dollar company. Efficiencies attained in alleviating a 100 million dollar unposted cash backlog. 12.5 million SLA achieved at position abolishment. Helped design, implement, and operate a state of the art cash intake and application system.
COMMUNITY HEALTH CENTERS, INC., Orlando, Florida, 1999 - 2008
Division Director – multiple Ambulatory Care Centers
Provided Practice Administration and revenue cycle expertise for six ambulatory care sites, two of which were new start ups. Practices included, Obstetrics, Gynecology, Family Practice, Pediatrics and Dental. Responsibilities included, facilities, budget, staffing, and revenue cycle processes. Responsible for P&L, as well as all operational decisions as well as revenue cycle responsibility. Directed 76 personnel with 3 Business Managers; 2 Nursing Supervisors, and 18 Providers.
UNITED STATES NAVY, 1979 1999
Highly decorated and progressive Military career served to increase healthcare management abilities. To include state of the art Process improvement, progressively tackling increased responsibilities, and diversified administrative and directive roles at Military Medical Facilities. Medical intelligence, Preventive Medicine, and Emergency medicine management positions held. Navy Retired.
Education
Health Care Management • Southern Illinois University