Customer Service Accounting

Ying Wang

*** ******* **** ****, ***********, ON L5R 2J7 Phone: 647-***-**** Email: ********@*****.***

CAREER OBJECTIVE

A Challenging position in Accounting with a progressive organization that values dedication, outstanding performance, and offers potential for career growth.

HIGHLISHTS OF QUALIFICATIONS

Over seven years experiences in Account Payable and Full Charge Bookkeeper field, in a variety industries and three years customer service experience in global financial and banking institute has included accountability for the processing of up to 2,000 invoices per month.

Exceptional problem solving ability. Outstanding organizational and managerial skills, fast learner and self-starter.

Accuracy, attention to detail and timeliness in managing disbursement functions for diverse-industry employers.

Solid credentials (BS in accounting) and proficiencies in generally accepted accounting practices (GAAP) as well as MS Office Suite, Simple Accounting software, QuickBooks, ERP systems, SAP and Business Version.

Enjoy fast paced, multi-task environments.

Highly motivated written and verbal communication skills; get along well with others.

Highly motivated, results oriented, great attitude.

Extensive experience in customer service and support in a diverse range of challenging situations.

Excellent communications ability; active listener; remarkable memory; bright and visually observant.

Open, trustworthy and honest; 100% ethical in all matters without compromise.

Enthusiastic, energetic, outgoing and motivated.

“Do what it takes to get the job done-with no excuses.”

“A friendly and compassionate person naturally suited to customer care”

PROFESSIONAL EXPERIENCE

Accounts Payable Specialist and Full Charge Bookkeeper Jan 2011 – Feb 2016

Howard Graphic Equipment ltd, Mississauga, Ontario, Canada

Managed, administered and reconciled transactions such as accounts payable (A/P) and accounts receivable (A/R) as the only bookkeeper for this solid reputation in the sale and servicing of used and reconditioned printing, packaging and bindery equipment Company in Mississauga office.

Handled daily A/P processes; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Vender inquiry, cheques, requisition and bank statement in Simply-Accounting software.

Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations.

Posted Client Deposits; Cash Payment; Wire Transfer Payment, Cheque Payment into SAGE and Deposited cheques to Bank. Inputted all approved journal entries into Simply-Accounting Software

Facilitated "no-fault" internal and external audits as a result of sound recordkeeping and thorough documentation.

Composed effective accounting reports summarizing A/P data for supply chain, HR and other departments.

Produced monthly & annually Accounting Record, Financial Statement including Balance Sheet, Income Statement, General Ledger Report, and Expense Report to assess accuracy, completeness and conformance to reporting and procedural standard. Prepared and analyzed Business Operation Quarterly Costing, Revenue Report to reduce overhead cost for Mississauga Office

Computed the sale tax separately for HST and PST and ensure compliance with the tax laws

Processed employee payroll semi-monthly, WSIB, Payroll deduction, EHT, HST filing, Corporation Tax monthly

Generated weekly account summary update report to company controller. Completed Monthly Bank Statement Reconciliation report.

Ying Wang

Page two

Account Payable and Bookkeeper, Sep 2007 - Dec 2010

Accountemps, Toronto, Ontario, Canada

Handled the processing, distribution, accuracy verification and maintenance of invoices.

Assumed responsibility for the full cycle accounts payable process in temporary contract positions filling in for absent, vacationing or unfilled A/P roles for a variety of companies.

Worked in both short-term (two to four weeks) and long-term assignments (up to nine months) for manufacturers, nonprofit organizations, hotels/restaurants, schools, hospitals and other businesses.

Handled data entry and general ledger work as well as bookkeeping and general clerical tasks.

Achieved in-demand status as a sought-after A/P temp worker, with multiple companies requesting repeat or extended contracts and making offers of full-time employment at the culmination of initial temp assignment.

Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes and workflows.

Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed.

Produced all financial statements end of month including General Ledger Report, Balance sheet, Income Statement and Expense Reports to Company Controller. Managed bookkeeping and updated journal entries. Performed bank and account reconciliations

Processed monthly staff payroll and Pay deduction, WSIB, EHT, HST filing, Corporation Tax.

Customer Service Representative (Contract) Jan 2004 – April 2007 Citi Financial Group, Mississauga, Ontario, Canada

Assist and support customers with credit card account information

Handle incoming call inquiries for card activations and determine customer need

Evaluate and analyze account status inquiries and recommending solutions to the Card member

EDUATION

Hon B.Comm. Double Major in Accounting and Economics, University of Toronto, 2003 – 2007.

GPA: 3.63 out of 4.0 on University of Toronto School Honor Roll with Outstanding Academic Achievements.

COMPUTER SKILLS AND LANGUAGE

Proficient with a wide range of computer software and applications, including Windows, MS Office(Access, Excel, Outlook, MS Word and PowerPoint), General office equipment; Simply-Accounting software; QuickBooks; Business Version.

Trilingual Fluent in Mandarin,English and Cantonese

Toward and near completion of CPA

REFERENCES

Available upon request

Contact this candidate