Human Resources Ganeralist with 5+ yrs exp

SHIREESHA BOOPATHY

Plot No: **,*th Street,,Rajalakshmi Nagar,Pallikaranai-600100 Chennai, INDIA 600100 +91-994******* *********.****@*****.***

Human Resources Generalist

Post Graduate in MBA (Human Resource-HR) with 5+ years of experience in HR especially in Recruitments, Training, staffing and Head hunting distinguished by commended performance and proven results.

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

HR Department Startup

Employment Law

Mediation & Advocacy

HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Professional Experience

LUCID SOFTWARE LTD Chennai, India

Lucid Software Limited (Lucid) is a Knowledge Organization accelerating the development of Advanced Non Destructive Testing (NDT) Technologies through a commitment to Partnership and Research. Lucid is an ISO 9001:2008 Certified provider of leading edge Software products and services to the global NDT and material sciences industry. Lucid Software is actively involved in Research and Development with leading scientific and educational institutions.

HR Generalist, 2014 to Present

Full cycle recruitment from contract to Senior Project Managers, Manager in Marketing and Sales. Worked with senior management to create HR policies and procedures; recruit employees; manage employee records; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer Periodic performance reviews; Investigate and oversee disciplinary and grievance matters; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues; perform exit interviews.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

The turnover rate of new hires within the first year of employment reduced to the rate of 50%.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 60% within an industry where high turnover is the norm.

Negotiated approximately 20 salary offers.

Reduced number of overall days that key positions were vacant due to recruitment from 20 to 12 days.

Received compliment from the ISO auditor for the commitment of my excellence at work.

SHIREESHA BOOPATHY

Phone: +91-9940368250n Page Two

Identified the top performing employees who resigned for compensation-related issues using a post exit survey and implemented periodic performance review with awards and rewards which in turn reduced the rate of employee resignation by 40%.

Saved company Hundreds of dollars during the first year by reducing reliance on employment agencies. Took initiatives to visit top ranked colleges like IIT, NIT, Bits Pilani to conduct off campus interviews.

Introduced company’s first formal performance review program, creating a flexible and well-received tool (Orange HRM) that was later adopted company-wide.

Responsible to find the best place for training, both internal and external in a cost effective way.

Employee referral rates in the business unit increased to 50% which added as an indicator of employee’s willingness to recommend others to the firm

Professional Experience (continued)

SIBENBERG TECHNOLOGIES PRIVATE LTD Chennai, India

It is involved in providing the single point telecom solution by extending their Subject Matter Expertise and execution capability across the entire Telecom Value Chain. The Telecom team has completed some of the major projects in India and abroad. Entire Project Management for 600 nodes for IBM. Telecom Training provided to BSNL. Provided Advanced Telecom Training for 250 Product Verification Engineers for IBM -Nortel Project. 50 + years of experience in execution of large international projects worldwide.

HR Executive, Apr 2010 to Sep 2013

Manage the High Volume Full Cycle Hiring process. Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Recruited to help open new company branch at various regions in India, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer HR budget; and handle HR executive workplace issues, Manage payroll operations, Manage PF & ESI statutory compliance.

Key Results:

Played a key role in ensuring the successful launch of branch offices in Northern parts of India. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Negotiated approximately 70 salary offers and dozens of sign-on bonuses/relocation packages annually at the exempt level.

Involved in balancing and reconciling payroll data, wage deductions, record keeping and verifying the reliability of pay data. Delivered payroll checks, record paperwork for new hires and edit existing employee files. Highly involved in calculating reimbursements, bonuses, overtime and holiday pay.

Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

Reworked new-hire orientation program to include HR information and company resources.

Revised job descriptions across all levels and 5+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

CLUB MAHINDRA HOLIDAYS & RESORTS Chennai, India

Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 183,000 members and 45 beautiful resorts at some of the most exotic locations in India and abroad.

Customer Support Executive, June 2009 to March 2010

Key Functions:

Answering calls politely and professionally to provide information about services and products.

Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.

Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.

Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations.

Getting feedback and Quality Assurance on identified or unidentified errors.

Analyzing customer needs and recommending products based on those needs.

Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.

Education

MADRAS UNIVERSITY CHENNAI, INDIA

Master’s in Business Administration (Human Resources) 2011

JAWHARLAL NEHRU TECHNOLOGICAL UNIVERSITY (JNTU) HYDERABAD, INDIA

Bachelors in Technology (Electronics and Communication) 2008

Of Note

Professional Development:

Completed training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and Employee learning and Development

Computer Skills:

HRIS applications (Orange Human Resources Management)

MS Office (Word, Excel, PowerPoint, Access, Outlook)

Contact this candidate