Active Directory Project Manager
Resume:
Keith R. Smith
*****.********.*****@*****.***
Certifications
Cisco: CCNA
Microsoft: MCP 70-410 Server 2012
Microsoft: MCP 70-290 Server 2003
Microsoft: MCP 70-270 Windows XP Pro
Microsoft: Excel Certificate
Microsoft: Word Certificate
Leviton: Commercial Cable Installation Certified
Stratos: Fiber Optic Repair and Installation Certified
DCSE: (Dell Certified Systems Expert) NAS, Servers, Workstations, and Laptops
CompTIA: N+ Certification
CompTIA: A+ Certification
Work Experience
09/14 – Current Air Star Computers Shawnee, OK
Systems Administrator
Remote maintenance and troubleshooting client WAN and LAN networks
Setup and configuring Cisco routers and switches
Laptop and workstation, and printer repairs, Office 365
Server installation and configuration of DNS, DHCP, Active Dir, SANs
09/13 – 8/14 FedEx (contract) Dallas, TX
Technical Project Lead
Configuring and maintaining Cisco routers and switches
2003, 2008, 2012 Microsoft Server, Win XP, Windows 7, Windows 8, & MAC environment
Active Directory, DFS, TCP/IP, DNS, DHCP, Group Policy, and VPN.
Worked about 20 tickets per day, LAN issues, Port showdowns, Printer mapping, provisioning accounts
Responsible for Virtual and physical clusters and all server backups
Created Excel database of ongoing Microsoft security patches and updates
Created Excel database of all electronics used in the Ship’N Get project
Monitored acceptable temperatures, relative humidity allowances, and electrical pull of all devices
Maintained documentation and Gantt chart of production steps by vendors for future assembly
Wrote Manuals and guides for software imaging, equipment replacement, and hardware repair
06/13 – 8/13 Allied Marketing Group (contract) Dallas, TX
Systems Administrator
24/7 support for Active Directory, Exchange 2007, VMware
Ticketing System, setup, configured, and administered Spice works as the initial ticketing system
o with portal for users to quickly access and coordinate on their issues.
Imported physical servers into VM environment, managed VM images, snapshots, backups
Print Server, pooling, drivers, LADP based, configuration, security, permissions with printer mapping
MikroTik, Juniper, and Cisco routers and switches, 40+ servers, and 123 workstations
3 VMware (ESXi 5.1) Servers holding 15+ servers
ShoreTel VOIP Phone System: 3 servers, 6 switches, 123+ VOIP phones
2008, 2003, and NT Server environment with Win XP, Win 7, MAC workstations
Active Directory, DNS, DHCP, Group Policy, VPN for branches, DFS, and TCIP/IP
Symantec BackupExec, Ghost Imaging, Hard drive imaging
Increased DNS efficiency of network bandwidth from 76% (DHCP issues) utilization down to 25%.
Managed and wrote users guide for the ASI Finger Print based Maglock building security system
07/11 – 6/13 HERTZ Technology Oklahoma City, OK
Network Engineer
Cisco routers and switches
Global Network infrastructure support for Cisco WAN maintenance and support
Cisco modify, load, modify configs, port security, TACACS, VPN, VLAN, VTP, Frame-Relay, STP and more
Qos, EIGRP, BGP, OSPF, VLAN, Spanning Tree, VPN, IPsec, TCP/IP, DNS, DHCP, MPLS, Netflow
Coordinate troubleshooting with Cisco techs, ISP’s, vendors, ATT, Telstra in Australia, Granite, British Telecom in Spain, and more
Monitored over 8,000 global locations via Solarwinds Network monitoring utility
Blackberry Enterprise Server (BES) maintenance and support
Provide 24/7 Domestic Legacy voice, Telephony, and VOIP hardware support
Provide 24/7 mobile device support, user device troubleshooting, BES/BAS, Traveler, and (Blackberry team) RIM
04/25/11 - 06/29/11 Microsoft (contract) Irving, TX
Server Core Support
(1yr contract. Team was cut after 2 months due to project funding cuts)
Support for Hyper-V: Cluster, Virtualization Storage
Support for Disk
11/03 – 3/11 Air Star Computers Shawnee, OK
System Administrator / Project Manager
Troubleshooting Microsoft Server 2000, 2003, 2008, Small Business Server 2003/2008
Hyper-V and Virtualization setup, backups, and maintenance
IIS server configuration and management
Backup Software: Comm Vault, SymantecExec, Netbackup, Acronis, Tape Libraries
Strong experience with resolving Windows XP Pro / Win 7 technical issues
Performed operational updates and changes as needed by the Infrastructure IT staff
Provided front-line support of client’s server(s) and network environments including monitoring, troubleshooting, and escalating issues as needed
Troubleshoot power supplies, onboard video, replaced mother boards
Replaced laptop components: motherboards, LCD screens, HDD’s, ram
Advanced training – Symantec Backup Exec 11d, Agent push, troubleshooting services, etc.
Used GoToMeeting, LogMeIn, WebEx, and GoToMyPC for remote access troubleshooting
Worked directly with Dell Small Business Reseller Team for quoting and purchasing customer equipment
Expert with RAIDs (0, 1, 5, 10, 50), splicing drives, reading TTY logs, re-tagging arrays
Worked with various Dell Power Edge Servers for troubleshoot and repair
Worked with various Dell Power Vaults 100T-760 (Tape and NAS storage solutions)
11/02 – 11/03 Lockheed Martin (Tinker Air Force Base contract) Oklahoma City, OK
Supervisor Help Desk
Secret Security Clearance (interim)
Tier-1 Defense to monitoring 4,000+ Servers to ensure servers were online and available 24/7
We provided technical support to 23,000 Tinker Air Force Base users on a 24/7 basis
Remedy Software to open, track, and issue Trouble Tickets for users
Active Directory, DFS, and MS Exchange, and manage accounts, groups, and distribution list
Contact this candidate