Connie Frances A. Cruz
Lot * Block **, Dream Homes Subdivision, Silangan, San Mateo, Rizal
099*-***-**** / 02-3979895
*************@*****.***
CAREER OBJECTIVE
To be able to secure a new responsibility, where in, learned skills and knowledge acquired through work experiences can be applied, taught and shared to colleagues.
WORK EXPERIENCE
Infosys BPO Limited Phils.
Senior Process Executive
AT&T Business Services
May 2011- May 2015
Stream Global Services
Customer care specialist
AT&T warranty service for High end devices
SPECIAL SKILLS
- Computer Literate.
- CS100 Certified (Infosys Lmtd. CBT)
- Good interpersonal skills.
- Fluent in English and Filipino language.
- Excellent in Personal Relations duties and management.
EDUCATION
Tertiary
Bachelor of Science in Secondary Education major In History
Jose Rizal University
April 2005
Secondary
Camp Crame High School
Graduated March 1999
Primary
Roosevelt memorial High school
Graduated March 1995
PERSONAL INFORMATION
Date of Birth : June 14, 1983
Place of Birth : Quezon CIty
Citizenship : Filipino
Religion : Roman Catholic
REFERENCES:
Haydee Estacio Area Manager Infosys BPO Lmtd. 091*-***-****
Lester Marasigan Escalations Manager Infosys BPO Lmtd. 091*-***-****