Manager Human Resources

ANNE MALLON NEILSON

** ***** **** – Cove Marina, Norwalk, CT 06855

212-***-**** Email: *************@*****.***

PROFILE AND COMPETENCIES

Highly skilled and dedicated legal and administrative staff manager, with extensive experience in: Human Resources • Recruitment and Staffing • Budget Management • Change Management • Project Tracking Communications • Strategic Planning • Training & Coaching • Development & Collaboration • Event Planning PROFESSIONAL EXPERIENCE

Bryan Cave LLP, New York, NY (2002 – 2015) 1989 – 2015 Robinson Silverman Pearce Aronsohn & Berman LLP, New York, NY (1989 – 2002) Joined Robinson Silverman in 1989, and remained with the firm through the merger with Bryan Cave Bryan Cave is a global law firm with over 1,000 attorneys in 26 offices. Manager, Special Projects (2015)

● Retained for a three month period to research and develop a tracking system suitable to assist in developing

“pods” to enable secretaries to support a larger group of attorneys in a team structure. Manager, Document Services (2011 – 2015)

● Combined 35 word processing staff from 10 offices to work as one strong team, supporting over 2000 users globally on a 24/7 schedule.

● Managed Human Resources functions including recruiting, onboarding, evaluations and employee relations efforts as well as ensuring legal compliance.

● Developed training manuals and programs, policies and procedures, as well as Best Practices guidelines.

● Realigned staffing roles and responsibilities to maximize operational success and individual job satisfaction defined positions by writing specific position descriptions for individual roles.

● Direct responsibility for management of department’s operations and compensation budgets.

● Served as a liaison with firm partners, attorneys and other department managers.

● Integrated staff resulting from a merger with another firm, increasing department population 25%.

● Selected and customized a tracking system to manage workflow.

● Oversaw administrative support, including creation of reports, Excel spreadsheets and PowerPoint presentations.

● Scheduled meetings with supervisors and staff, together and individually, to discuss operations, anticipate needs and resolve ongoing issues.

● Traveled quarterly to all national offices to verify job satisfaction for both department staff and end users.

● Managed key projects requiring collaboration with internal and external clients.

● Produced and circulated a bi monthly department newsletter to build team collegiality and share news. Ma nager, Secretarial and Word Processing Departments (1991 – 2011)

● Managed a staff of 85, including secretaries and document specialists in the New York office.

● Responsible for all aspects of staffing, including recruiting, interviewing, training, and delegating assignments.

● Reworked structure to bring ratios of secretaries to attorneys from 2/1 to 5/1.

● Identified 25 staff members to be part of the reduction in force during recession of 2008.

● Implemented a “buddy system” to assist with new hire and merger orientation.

● Developed secretarial manual for new hires and temporary employees, as well as ongoing training programs.

● Handled day to day Human Resources needs and inquiries.

● Provided ongoing assessment of workflow and skill development, with regular meetings and feedback.

● Prepared and administered annual performance reviews and salary information.

● Created and served as Managing Editor of the monthly office newsletter. Legal Secretary (1989 – 1991)

● Supported a Real Estate Practice Group Partner and two associates with daily administrative functions.

● Responsible for drafting, editing, proofreading and finalizing legal documents.

● Managed calendars, scheduled meetings, coordinated travel arrangements, handled billing, performed time entry and processed all expense reports.

Chinook I, Rhodes, Greece 1982 – 1989

A Yacht for Charter

● Owner and operator of this luxury yacht for charter in the Mediterranean.

● Managed all accounts and correspondence with clients and agents.

● Served as First Mate, Cook and Hostess aboard for all charters. VOLUNTEER

Union Settlement, New York, NY 2009 – Present

● Participate in “Meals on Wheels” program in the East Harlem community.

● Volunteer at various luncheon programs.

Adopt a Soldier Platoon, Englewood Cliffs, NJ 2007 – Present

● Serve as Corporate Secretary and Fundraiser

● Lead efforts throughout the year to raise funds and items for Platoons stationed in Afghanistan.

● Maintain and update the list of troops that the organization supports, which exceeds 200 units.

● Prepare both mailing labels and custom forms for the organization to have ready for shipments.

● Direct efforts for various events to support the office’s adopted unit.

● Prepare and distribute announcements and agenda for upcoming Board of Directors meetings.

● Attend, transcribe and maintain the Minutes of Meetings of the Officers and Trustees. City Harvest, New York, NY 2001 – Present

● Lead seasonal and annual food drives in the office to help supply New York’s food bank and pantries.

● Organize various fundraising efforts, such as bake sales and auctions, to raise funds for food drives. EDUCATION

University of Massachusetts, Amherst, MA

M.A. in Latin and Classical Humanities

City College of New York, New York, NY

B.A. in Classics and English

SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Live Meeting, and Lync PeopleSoft eDocs PC Docs Soft Solutions Soundpath Global Meeting Chrome River Rendezvous various time entry programs PROFESSIONAL MEMBERSHIPS

Association of Legal Administrators, National Association of Professional Women

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