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Engineer Customer Service

Location:
Peoria, IL
Salary:
80000
Posted:
March 21, 2016

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Resume:

Kamel Rahmoun

309-***-**** **************@*****.*** Dunlap, IL

Manufacturing Engineer

Motivated Industrial engineer experienced in various engineering processes and project management such as quality improvement utilizing six Sigma, ISO 9001, manufacturing operations and assembly process planning, engine validation. Ability to work with and create technical documents and drawings. Quality control expert looking to enhance and improve skills through accountable, training, and attention to detail.

Additional Strengths & Competencies

Project Leadership Problem Solving Team Building Gap Analysis

PFMEA 6 Sigma Black Belt Process Improvement Quality Improvement ISO 9001

Professional Overview

Caterpillar Inc. Peoria, IL

Supply Chain Capacity Analysis Engineer Oct. 2008 to Dec. 2015

Conducted a Rough Cut Capacity Planning (RCCP) for the external and internal suppliers to evaluate the suppliers to determine the suitable capacity to meet prime products production demand.

oProject Manager for a 6 Sigma venture for system enhancement to generate the RCCP reporting results.

oConducted Quality Gate check for the Intermediate RCCP (iRCCP).

oProject Manager for a Built-In-Quality assignment to ensure valid iRCCP uploads in the system.

oLiaison between the Global Suppliers Constraint Management team and the RCCP council.

Evaluated 15+ critical suppliers that maintained an encumbered spending of $70 million.

Managed the Caterpillar Production System (CPS) Paint Engineering Lab. Conducted the Cyclic Corrosion Test (CCT) to approve corrosion resistance compliance based on the paint specification. Conducted the Weather-O-Meter (WOM) test to verify that the paint color complies with the paint specification. Approved the paint supplier that complied with the paint specification.

Conducted the In-Process Validation (IPV) and Quality Gate (QG) gap analysis throughout the corporation.

oTraveled globally to audit IPV and QG based on the CPS criteria of over 35 facilities. Supported various facilities to improve and reach a desired level of IPV & QG. Trained facilities Local Process Owners on IPV & QG criteria.

oMaintained and enhanced IPV and QG criteria and manufacturing practice.

Conducted meeting with the Subject Matter Expert about updates on the Paint, Torque, and Leak free manufacturing practices.

Provided a customer-focused approach to ensuring the resolution of reported problems.

Acted as support for various groups such as purchasing, suppliers, technical and engineers to field and answer field related questions.

Key Achievements

Established the Intermediate Capacity Analysis Quality Gate – prior to uploading the template into the system.

Assisted over 35 facilities globally with the improvement of their In-Process Validation.

Conducted the Suppliers Capacity Analysis – which supported the Paving Prime machines built.

Created the Paint Engineering Lab Standard work process and safety procedures.

Developed the team’s business acumen and drove overall success by focusing on evaluative / analytical thinking and innovative approaches to problem solving.

eServ Company. Peoria, IL

Manufacturing/Validation Engineer – Caterpillar, Inc. Sept. 2006 to Oct. 2008

Authenticated the pre-production truck and non-truck engines representing the quality group. Conducted reviews and assigned engine assembly issues to the appropriate department while acting as a Team Lead. Documented and implemented all corrective action until completion.

Performed plant/cell layout implementation and modification for the most efficient sequence of workflow and for maximum utilization of the facilities.

Validated the Assembly Line Value Stream and Process Failure Mode & Effect Analysis (PFMEAs) in accordance with Caterpillar standards and criteria. Created and implemented Process Flow Diagrams and Process FMEA’s for various engine components.

Facilitated and delivered FMEA training to multiple groups involved in various developments of PFMEA.

Conducted and analyzed Air Leak testing and Hot Test data. Identified and assigned major issues to the appropriate group to implement corrective actions.

Key Achievements

Managed a team to document the engine build issues. Followed up on open issues until corrective action closure.

Engineering Solid Solutions Inc. Southfield, MI

Manufacturing Engineer Sept. 2001 to Sept. 2006

Created and implemented the documentation needed to assist with daily operations such as the Process Flow-Charts, Process Sheet, PFMEA, and many others. Developed working procedures and trained production personnel on the Key Process Specific requirements. Worked with employees, suppliers, and Quality Engineers to define part quality issues and determine resolutions to maintain the factory safety and quality standards.

Muir Omni Graphics Inc. Peoria, IL

Quality Engineer Aug. 1994 to Sept. 2001

Assisted with operations by analytically ensuring product quality through the Process Control Methods.

Created, updated and maintained routings, work instructions and blueprints to meet customer specifications and quality standards.

Prepared reports by collecting, analyzing, and summarizing data to make the quality recommendations in regards to quality improvement.

Key Achievements

Achieved and maintained the ISO 9002 Registration – by fulfilling all requirements.

Received the Caterpillar Certified Supplier status – by implementing all CAT specifications and procedures.

Education & Professional Development

B.S., Industrial Engineering

Bradley University, Peoria, IL

Microsoft Office Suite -- Word, Excel, PowerPoint

Systems knowledge – Pro-Engineering Minitab ISO 9001 6 Sigma Black Belt 6 Sigma Green Belt in Paint Process Validation and Manufacturing Practice for In-Process Validation



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