Manager Quality

**** ****** ***,

Washington, IL *****

Phone: 309-***-****

Email: ***********@*****.***

Jeffrey R. Douglas

Summary

Manufacturing professional with 12 years of professional experience. Experience is a combination of Production Management, Facility Management, and Manufacturing Engineering. Successful implementation of various processes that coincide with Lean Manufacturing Best Practices. Strong ability to think outside the box and improve processes by seeking factual data about the constraints and developing a team of people to attack those areas of concern. Driven by high standards to improve manufacturing processes through innovative and creative thinking.

Experience

Aug. 2013- Dec. 2015 J-tec Industries, Inc. East Peoria, IL

Facility/General Manager

Reduce customer lead times by 58% by implementing schedules and best practices resulting in 28% growth in Sales and Revenues within the first year with the company

Drastically improved Quality defects by 76.2% by design and implementation of Quality Program and Processes

Designed and implemented Inventory Strategy and material replenishment strategy for the business. Implemented scheduling process when I was told there was no possible way.

Increased manpower 55% due to demand analysis and sales forecast. Areas of increase consisted of several Department Heads, Engineers, production associates and complete restructure of the organization.

Research and Capacity planning resulted in various Capital Purchases which included acquiring (2) 80,000 sq ft Facilities, new production saw, new laser, and machining center.

Successful purchase of two new facilities in a 2 year time frame. Led the transition and move to 2 new facilities and continuously maintaining services on time. Managed all the maintenance schedule, projects, and strategy to meet the scheduled time frame.

Responsibilities consisted of managing of Production, Inventory, Purchasing, Processing and Quality.

Strict and Detailed negotiations between vendors and suppliers. Hold vendors accountable to ensure they met their delivery schedule and if they did not professionally discuss options and recovery plans.

Nov. 2009- Aug. 2013 Caterpillar Inc. East Peoria, IL

Section Manager NN Subs Assembly

Drastically improved RIF by 83.3% by various process changes. Development of SWAT team to identify and approach various areas of concern. Changed tooling and added fixtures to support better ergonomics in the work center.

Dramatic 78% improvement of generating ideas per employee utilizing the CI Card Process (Continuous Improvement).

Dramatically improved and maintained on time delivery performance from 73% to 98% consecutively for 3 years. Success was driven by restructuring 12 of 13 work centers within the Value Stream

Slashed quality defects by 133% by restructuring the standard work and redefining processes

Reduce manpower by 38% by conducting demand analysis and restructuring individual work centers

100% on time delivery of all RCCA to the customer or value streams within the organization

Gold Status ISO Certification for 4 consecutive years

Power User for SAP/VPPA deployment throughout the Value Stream

Scored highest in East Peoria Campus on the Employee Opinion Survey. The survey is based on how your employees view you as their leader; strongest score was employee engagement

Nov.2009 and 2013 Caterpillar Inc. East Peoria, IL

Manufacturing Engineer of NN Sub Assembly

Team lead of Standard Work Project throughout the Value Stream. Successful at rewriting 3112 standard work operations, resulting in 133% decrease in quality defects.

CPS Support- Lead Manufacturing Engineering Qualifications

98% on time delivery with all NPI process development and production

Successfully added and redefined 3112 individual visual aid for assembly adding to the 133% reduction in quality defects.

Facilitate several layout changes/ Kaizen Events and developed the scope of work, wrote Capital or Expense budget for the project, and developed project plan for the layout changes.

Develop and manage all documented operations for the Value Stream

June 2009 Caterpillar Inc. East Peoria, IL

Section Manager Building SS

Managed Secondary Attach, Pipelayer, Paint, Black Iron, Touch Up, Decal, and Shipping Floor

Improve throughput 78% on the Black Iron Line by process improvements and combining processes

Reduction of Manpower on the Black Iron Line by allocating employees from other value streams with lower demand to share responsibilities between value streams

Reduction of quality on the Black Iron Line by 96.29% utilizing Stop-to-Fix practices

Reduction of defects by 83.3% on the paint line by providing additional training and adding a Quality Team Lead to the area to identify constraints.

6 Sigma Green Belt

CPS Green Belt

May 2005 Caterpillar Inc. East Peoria, IL

Shipping Floor Section Manager

Led transition between Keen Transport and Caterpillar Building SS Shipping Floor

Managed all hourly employees securing loads to rail cars or tractor trailers

Printed bill of lading and packing lists.

Scheduled shipments via rail and truck.

Compliance with all state and federal regulations

Education

Aug 2003 Illinois Central College East Peoria, IL

Studied Fire Science Technology and EMT

Aug 2007- 2008 Robert Morris University Peoria, IL

Studied Business Administration

Working with School to reenroll to finish my dual program for Bachelors/ Masters Degree

Interests

Success, teamwork, commitment, family, traveling, hunting and sports

Skills

The below skill I have obtained and consistently work to improve daily:

Provide Constructive Feedback

Listen Attentively

Negotiate Situations effectively

Motivate Others

Identify problems & develop solutions

Execute multiple tasks at once

Identify and allocate resources appropriately

Sets organization goals

Strong planning skills

Microsoft, VPPA, SAP, Project, Visio, CAPP +, Team Center Visualization Mock Up, E2, HVC, AIMS, AutoCAD, and Pro E

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