Erin C. James
Redmond, Washington Cell: 916-***-**** E-Mail: *********@*****.***
PROFESSIONAL PROFILE:
Goal-oriented and ambitious sales professional with more than seven years of continuous success in highly competitive industries. Aggressive and focused possessing a proven talent for identifying prospective clients and capturing profit-producing accounts.
PROFESSIONAL EXPERIENCE:
Forest House Lodge, Foresthill, California
Director of Client Services & Sales (October 2013 – May 2015)
As the Director of Sales, booked all the weddings for the current wedding season and the upcoming seasons (80 per season. Forest House Lodge receives over 800 inquires a year, I personally connected with each one of those clients and answered their questions regarding our services. Broke record booking numbers at Forest House Lodge.
Provided 2 hour consultations of the venue, covered the entire wedding process from start to end
Drafted the contracts for the clients and executed the contract sessions
Completed all of the monthly billing for all of the clients and made sure everyone was up to date on their contracts regarding payments
Managed staff throughout the day to make sure the wedding process was running accordingly
Interviewed potential new staff
If a client was any issues or concerns before their wedding, I answered their concerns and resolve them
I was present during all weddings and help coordinate set up and welcoming of clients and guests to make sure the experience that was sold is what was delivered
AMERICAN MEDICAL SYSTEMS (UROLOGY- OBGYN), Northern California & Central California - Reno, Nevada
Clinical Sales Consultant (Jun.2012 – October 2013; June 2015- October 2015)
Responsible for the territory coverage and sales of AMS’s male and female product line in the O.R. Specific product training for Urologists, Obstetricians, scrub technicians, residents, and purchasing agents.
Cover the 3 AMS representatives in Northern California
Call on all Kaisers, Sutter’s’ and VA hospitals and independent surgery centers
Completed AMSs’ product specific training, this included detailed hand on cadaver training
Completed training for Operating Room sales calls, as well as their health and safety protocol training
Products in the male portfolio include AMS 700 MS series, Spectra, Ambicor and (AUS 800) Artificial Sphincter
Products in the female portfolio include Monorac, MiniArc, MiniArc Precise, Elevate Posterior, and Elevate Anterior
Currently VCS, RepTrax and Vendormate certified
Developed trusted alliances throughout assigned territory, maintaining positive client relations and cementing brand loyalty.
COLOPLAST (UROLOGY), Northern California & Central California
Clinical Sales Consultant (2011-2012)
Promoted the male health line products, including penile implants, and surgical mesh.
Established and built positive relationships with key customer call points including Nurses, Clinical Consultants and Physicians
Enter the Operating Room and train the Scrub Technicians and/ or Physicians on the particular Coloplast device(s) that pertains to that surgery
Proficient knowledge of products and how Coloplast’s products position into the market
Completed Coloplast’s training for Operating Room sales call’s, as well as their health and safety protocol training
Products in their portfolio include Tutoplast, Titan, Titan OR, and Virtue Sling.
Developed trusted alliances throughout assigned territory, maintaining positive client relations and cementing brand loyalty
JOSEPH RIBKOFF (Fashion Apparel), Northern California
Sales Representative (2008 - 2010)
Built solid alliances with 44 stores throughout territory (The Peppermill Hotel & Casino being the largest) traveling Monday through Friday and handling business to business sales from Fresno, California to the Oregon border.
Drove sales revenue for collection’s varying from 250 to 400 items ranging from $70.00 to $350.00
Check on existing clientele; prospect and open new accounts
Travel to headquarters, Montreal, Quebec quarterly for product specific training
Recommend specific product based on knowledge of consumer interest, fashion trends, and unique store market
Merchandise stores based on company specifications
Take in-store and telephone/internet orders
Assist with special item requests ( traveling to the customer to meets those needs )
Host weekend / evening store events, highlighting “hot sales” pieces via trunk shows
Coordinate and present product at various industry trade shows ( Los Angeles Fashion Market, Dallas Fashion Market)
Retained existing customer accounts while adding numerous new clientele
Increased sales volume and profit margins; consistently achieved sales quotas
EDUCATION
California State University Chico, Chico, California
B.A. Psychology, Dec. 2004