DAWN BARTLETT
Charlotte, NC 28212
E-Mail: act1dn@r.postjobfree.com
Eleven years of management, seven years of Healthcare and twenty years of Manufacturing and Customer Service experience.
Conscious, result orientated individual experienced with a wide range of lean manufacturing processes, techniques and methods including Toyota Production System(TPS), JIT, Jushiken and Kaizen workshops
Organized, resourceful problem solver who takes pride in accomplishing tasks in an efficient, effective professional manner
Flexible, reliable team player offering diverse educational and practical experiences adaptable to a broad range of appropriate assignments
Personal attributes include a willingness to lead with self-motivation, determination and a high degree of personal integrity
Considers facts & customer satisfaction concerning the goals of the company & department when making
a decision. Takes responsibility for decisions and actions.
Communicates effectively to both groups and individuals. Not afraid to bring difficult issues to the table. Presenting in a way that doesn't point blame, but offers an opportunity by allowing data to do the talking.
Enjoys team environments and make a conscious effort to welcome & consider others' viewpoints and experiences - pull people together to accomplish tasks as necessary.
Professional Experience
Rush Memorial Hospital, Rushville, IN - Continued to work 3 days a week to take care of parents
EMT-Advanced/ EMS, Med-Surg & Phlebotomist (2010 – 2016)
Assist and cared for Patients in Emergency Dept, Med-Surg Unit and in EMS.
Started IV Access/DC IV /IV fluids sets, Glucometer Checks, Patient Room Set-up and Teardown
Input I&O, Med/Hygiene, Orders & Tasks and Progress Notes on Patients
Developed STD Work for all PCT on Med-Surg Unit
Worked with Medics and treated individuals in 911 setting with emergency care and prepare patient for
transport to receive definitive care.
Lab draws from Emergency, Nursing homes and Med-Surg. Depts., BAT, DOT & Non-DOT UDS
Trained new Phlebotomists on process and procedures in the Laboratory
2008 thru 2010- took care of elderly parents, worked part-time positions and continued my education in business and EMS.
Alcoa Inc., Newburgh, IN - Left due to ill parents needing care
Line Supervisor (2008)
Responsible for customer satisfaction involving communication (verbally and email), quick &
effective response to needs and expectations of the customer internal and external.
Developed and wrote process procedures & job instructions for all manufacturing processes and
established quality standards: including competence expectation of customer requirements,
documentation, standardized work instructions, inspections standards and 5-S standards and safety.
Collect and monitor data for continuous improvement, problem prevention, process audits and ISO
regulation and compliance targets set by company.
Toyota Motor Manufacturing Inc., Princeton, IN - Left for more money and better schedule
Assembly Group Leader (2002- 2008)
Lead quality teams in solving problems using root cause identification for corrective & preventative action to stop recurrence of problems: including weekly process audits, Jushikens and Kaizens.
Pilot Group leader for developing training procedures & job instructions for all manufacturing processes including rear hatch and front window install, while establishing quality standards, including competence expectation of customer requirements. (Currently being used at all North American Toyota assembly plants)
Collect and monitor data for continuous improvement, troubleshooting, problem prevention and ISO regulation and compliance with company targets
Responsible for customer satisfaction internally and externally involving communication (verbally and email), quick & effective response to needs and expectations of the customer and customer site visits
Dana Corporation, Syracuse, IN - Left due to Plant Closing
Production Supervisor (1998 to 2001)
Production Quality/Scrap Auditor (1999 to 2001)
Safety Assurance Supervisor (1999 to 1999)
Machinist / Assembler / Welder (1995 to 1998)
Education & Certifications
2016 Continual Health, Charlotte NC- Phlebotomy NC certification course
2013-2014 Ivy Tech Community College, Muncie IN
AAS in Business Administration with TC in Management
2012-2013 USI, Evansville IN
Nursing
2008-2011 Tri County Training Academy Rushville IN
Basic, Basic Advanced and Intermediate EMT Training
Indiana State EMS Certification
CPR/AED AHA certification
References
Available upon request