Registered Nurse Nursing

PHYLLIS C. GILLESPIE, RN

**** ***** ****** *** *******, Il 60018

847-***-**** ************@*****.***

Assistant Director of Nursing

Technology Improvements & Analyst \ Vendor & Client Relationship \ Integrated Development Environments

Highly qualified, dedicated Nurse with a proven record of success in operational oversight, business operations, daily clinical assessments, budgetary recommendations, policies and procedures, strategic planning, and a passion for maximizing the use of technology in health care settings. Results-orientated team leader with 14 + years of diverse acute clinical expertise and the distinct ability to blend clinical nursing experience with healthcare administration and business education in order to collaborate with others in ensuring a high level of quality and patient-centered care.

AREAS OF EXPERTISE

Clinical Leadership Urgent Care & Acute Settings Healthcare Administration & Hospitals

Staff Training & Education Power-chart, Sigma & Primes

Microsoft Office Suite (Word, Excel, Power-Point) Electronic Medical Record Charting Research

EDUCATIONAL & PROFESSIONAL CREDENTIALS

Master’s Degree in Business Administration, University of St. Francis, Joliet, Il (December 2014)

Master’s Degree in Health Service Administration, University of St. Francis, Joliet, Il (2010)

Bachelors in the Science of Nursing, Chicago State University, Chicago, Il (1999)

Registered Nurse, State of Illinois

Basic Life Support

PROFESSIONAL EXPERIENCE

PROFESSIONAL NURSING INC, Chicago, Illinois present

Registered Nurse

Clinical setting: Providing initial assessments of outpatients prior to clinic appointments.

Contacting patients and reporting lab values, further testing required and any changes in continuity of care.

NORRIDGE GARDENS, Norridge, Illinois 2015 to June 2015

Assistant Director of Nursing (Change of Administration)

Effectively supported the Director of Nursing in defining and achieving departmental goals, which were highlighted by the design and delivery of an in-service educational program.

Oversaw a 105-bed unit which included management and mentorship of a 20-member staff consisting of nurses, social worker, MDS coordinator, restorative services staff, housekeeping and Certified Nursing Assistants.

Encouraged a work environment centered on teamwork, cooperation, and alignment with best practices in nursing care.

Contributed towards resident screening and placement, and supervision of cross-functional staff.

Closely monitored comprehensive services and resident care to ensure alignment with state, federal and Joint Commission standards.

Participated in weekly Medicare/Medicaid reviews with state auditors.

Key Contributions

Played an integral role in evaluating educational deficiencies in order to assist the Department of Nursing in establishing new educational programs.

Participated in Utilization Reviews & Care Plan meetings in order to ensure continuity of care for facility residents upon discharge.

Supported the Department of Nursing in determining the proper disciplinary actions for staff issues and following up to ensure understanding of internal protocols.

Proactively identified continuing quality improvement concerns.

Contributed clinical expertise to the nursing staff, physicians, MDS, social workers and other facility staff, which resulted in enhanced levels of patient care.

Launched the Nursing Empowering Nurses incentive program to engage nurses in their education.

NORTHWESTERN MEMORIAL, Chicago, Illinois 2001 to 2015

Staff Nurse / Charge Nurse, 2001 – 2015

Successfully provided direct patient care within a Medical/ Surgical/ Telemetry unit, which consisted of staff training, shift scheduling and serving as a resource to the medical team.

Utilized electronic medical records to ensure precise documentation of the nursing process.

Provided patient and family education in order to promoted continuity of care.

Key Contributions

Appointed to serve on the Quality Team, Skin Representative and Pain Auditor, unit and hospital wide committees.

Awarded the Chapman Scholarship (2006) for creating a handout specific for patients undergoing I-131 radiation treatments used for thyroid cancer. The handout explained what patients should expect before and during therapy as well as precaution to take upon discharge.

Clinical Coordinator, 2007 – 2011

Promoted to oversee the 23-bed inpatient unit Medical/Surgical/Telemetry unit in support of hospital policies, procedures and regulatory requirements.

Achieved consistent safe and cost effective care through coordination of unit-based staffing assignments.

Organized daily multidisciplinary discharge rounds with the complete medial team.

Produced monthly Joint Commission Regulatory Review Audits to ensure that both staff and the facility were in alignment with safe measures required to achieve positive outcomes.

Key Contributions

Conducted interviews of potential new hires and nursing student interested in summer externships.

Performed in-depth assessments of daily operational patterns in order to propose operational improvements.

Actively mentored staff members and provided guidance with clinical problem solving.

Created a Critical Thinking Coach Schedule for new graduates.

Designed The Strick Fall & Skin Integrity Interactive Board to ensure that the staff was actively preventing and reporting the patients that were at the highest risk for these incidents.

Encouraged a professional environment focused on divisional shared leadership.

Appointed to serve as Quality Co-Chairperson, unit based.

Illinois Nurses Association presentation: I- 131 Radiation Therapy (2009). Illinois nurses were awarded 1 CEU point for attendance.

PROFESSIONAL AFFILIATIONS

Academy of Medical Surgical Nursing

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