Customer Service Microsoft Office

OBJECTIVE:

Resourceful call center representative who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve quickly. Maintain a high level of professionalism patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. PERSONAL INFORMATION:

Full name : Nguyen Ngoc Kim Chi

English name : Cindy

Age : 25

Gender : Female

Date of birth : Feb19, 1991

Civil Status : Single

Nationality : Vietnamese

EDUCATION

2013 – 2015 Centro Escolar University

Bachelor of Science in Business Administration Major in Marketing

2009 – 2013 Hung Vuong University

Ho Chi Minh, Vietnam

Bachelor of Science in Business Administration Major in Management

2005 – 2009 Tran Phu High School

Ho Chi Minh, Vietnam

Contact No: +63-906*******

Email address: gkid.my@ gmail.com

Skype: myu.chi

City Address: 2977 Ramon Magsaysay, Sampaloc District, Manila WORK EXPERIENCES

12/2011 - 7/2012 Customer Service at AMA English Center Ho Chi Minh, Vietnam

03/2013 - 3/2014 Worked as Sale representative at STD&S Co., LT Ho Chi Minh, Vietnam

AFFILIATIONS

2013 – 2015 Member

Management Students’ Association

2014 – 2015 Secretary of International Student council in Centro Escolar University AWARDS AND CERTIFICATES

TOEIC 500

Certificate of Information Technology - level A, B MISCELLANEOUS

Skills:

Proficient in Vietnamese language

Quite good at communication in English

Oriented in Microsoft Office Applications such as: o Microsoft Office Word

o Microsoft Office PowerPoint

o Microsoft Office Excel

Typing fast, about 50 words/minute

Highlights:

Trouble shooting

Problem solver

Critical thinker

Trainer

High standards

People person

Exceptional interpersonal skills

Work well under pressure

High responsibility and reliable

Contact this candidate