Customer Service Data Entry
Resume:
Jenn Fisher
***** ******** ******* ******, **** Allen, VA 23059 804-***-**** **************@*****.***
This letter is to show my interest for the Front Desk Recepetionist position as advertised on indeed.com. As you will find in the attached resume I have skills that will easily transfer into a position that requires enthusiasm and self-motivation. As of December of 2016, I will graduate with an Applied Associate of Science concentration in Small Business Management and an Associate of Science in Social Sciences.
During my college career, I have successfully completed coursework in Marketing, Sales & Marketing Management, Business Communications, Essentials to Accounting, Financial Management, and Survey of Economics. In addition to my coursework, I was a founding member, Communications Officer and Vice President of the Reynolds Computer Club. My duties as Communications Officer were as follows: weekly informational e-mails to all persons involved with organization, kept detailed minutes for all meetings, event, and/or activity, filed all paperwork, maintained club roster/ email directory of officers and member. As Vice President Duties were as follows: assist the President with all duties, created an attendance data entry form for all meetings, events, and activities, in charge of new member recruiting, and in charge of all club promotions.
I am also proficient in the following areas: Microsoft Office programs, oral/written communication, strong attention to detail /organization, and multi-tasking. In addition to my clerical skills and computer experience, I have almost twelve years of customer service experience. With my education and the skills I have acquired, I am confident I will be a great asset to your company as a Front Desk Receptionist.
Regards,
Jenn Fisher
**************@*****.***
Jenn Fisher
10473 Colonial Estates Circle, Glen Allen, VA 23059 804-***-**** **************@*****.***
OJECTIVE
To secure a Front Desk Receptionist position with a company in which my customer service, time management, general administrative skills will be fully utilized to further office efficiency, productivity, and success.
EDUCATION
ASSOCIATE OF APPLIED SCIENCES CURRENT (DECEMBER 2016) REYNOLDS COMMUNITY COLLEGE
Major: Small Business Management
Related coursework: Introduction to Marketing, Sale & Marketing Management, Business Communications, Financial Management, Essentials of Accounting, Survey of Economics, Excel, and Planning for Business
ASSOCIATE OF SCIENCES CURRENT (DECEMBER 2016) REYNOLDS COMMUNITY COLLEGE
Major: Social Sciences
Related coursework: Introduction to Psychology I & II, Principles of Sociology, English College Composition I & II, Spanish I & II, Biology I &II, Survey of History I & II
SKILL SET EXPERIENCE
COMMUNICATION
Communications Officer Reynolds Computer Club January 2015 – May 2015
Kept detailed minutes of all club meetings, event, and activities
Email notifications concerning weekly meetings, important notices, and any club or event
Created data entry forms for all new and current members/officers
Created filing system for all club rosters, meeting minutes, new member registration, and all promotional material for events, activity, and club)
Emotional Intelligence 2.0 Presentation Coordinated Internship Course March 2015
LEADERSHIP
Vice President Reynolds Computer Club August 2015 – December 2015
Created cloud based data entry form for meeting attendance and Hour of Code Event registration
Generated new membership and club awareness
Promoted overall mission of the Reynolds Computer Club
COMPUTER
Basic understanding and experience in data entry and databases
Proficient in Word, Excel, PowerPoint, Outlook
Proficient with internet and cloud based services, Gmail, Google Drive, Yahoo, Google, and Bing search engines
WORK EXPERIENCE
OFFICE/DENTAL ASSISTANT ATKINS, MAESTRELLO, MILLER, & ASSOCIATES PEDIATRIC DENTISTRY AUG 2015 – MAR 2016
Executing daily Office Assistant tasks (Aug-Dec)
Sort, organize, and scan all patient records (charts and x-rays) into a cloud based document center.
Kept detailed notes of progress of patient records being scanned into document center.
Create patient sedation sheets for upcoming appointments
Assist floor supervisors and office manger with daily tasks
Offer solutions to ensure quality patient care
Executing daily Dental Assistant tasks (Jan-Mar)
Ensuring quality patient care by preparing them for treatment and/or procudures that are to completed that day or in the future.
Schedule patient appointments, move appointments, add new patients to system.
Make quality care phone calls concerning missed appointments, upcoming appointments, procedures, treatment, etc.
Verify patient needs for upcoming appointment (procedures, treatment, insurance eligibility, referesl in and out of office).
Detailed records of dental treatment, procdures, behavior, oral hygiene, and patient questions and concerns.
Created patient appointment document (available upon request).
Trained in common dental termonlogy, prophy, proper oral hygiene, process and taking x-rays, techinquies in how to excute sealents, apply fluoride, proper sterilization of insturments, dental tray and chair, accurate way to set up and tear down dental tray, and methods and tools needed for special needs patient appointments.
NANNY PRIVATE FAMILY MARCH 2010 - CURRENT
Kept detailed records, purchased, and maintained all child related expenses
School supplies, home supplies, apparel, child activities, etc.
Communicated with parents about daily activities and behaviors.
Verbal and/or written reports concerning all aspects of the child’s behavior, mood, and activities for the day.
Created filing system for all important documents for both children
Organized and filed important paperwork for school events, field trips, notices, school work, and medical records
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