Manager Project

Ramesh Babu Adapa (******)

Role: Associate - Projects

Phone: 571-***-****

Email: mailto:*******.**********@*****.*********.*****@cognizant.com

SUMMARY

More than 5+ years of experience in Installation and configuration IBM FileNet 4.5, 5.0, 5.2 components (CE, AE and PE), IBM FileNet BPF 4.0, IBM Content Collector, eForms, Web sphere Application Servers, DBMS on Windows, and Linux.

More than 3+ years of experience in System and Unix Administration.

Expertise in Installation and configuration of Application Servers (WAS 6.1.0/7.0/8.0,Web logic 10.3.0)

Expertise in Installation and configuration of DBMS (Sql 2005,2008, Oracle 10g)

Possess good knowledge and worked on IBM ECM products like IBM FileNet P8 4.5, 5.0, FileNet P8 Case Foundation 5.2, IBM Content Collector 2.0.1, 3.0, 4.0.

SKILLS

Operating Systems

Windows 98/XP/win 7,2000/2003,2008, Red hat Linux 5.0,6.0

Database

MS-Access, MS SQL Server and Oracle.

Scripting Technologies

Shell Script

ECM Technologies

IBM FileNet 4.5,5.0,IBM Case Manager 5.2, Content Engine(CE), Process Engine(PE), FileNet Image Services, Application Engine, Process Designer, EForms, IBM Content Collector, Navigator, Workplace XT

Web/Application Servers

WebSphere 6.0/7.0/7.5/8.0, Weblogic 10.3.0

EDUCATIONAL QUALIFICATION

B.Sc. From Nagarjuna University.

CERTIFICATIONS/TRAININGS

CERTIFICATIONS:

IBM FileNet Content Manager-Designer 4.5

IBM FileNet Content Manager-Administrator 4.5

IBM Certified Specialist FileNet Content Manager V5.1

IBM Certified Specialist FileNet Business Process Manager V5.1

IBM Certified Solution Designet Casemanager V5.1

IBM Certified Solution Designer IBM Content Collector (ICC)

IBM Certified Solution Designer - Datacap Taskmaster Capture V8.1

Red Hat Enterprise Linux 5 Certified Engineer (RHCE).

Microsoft Certified Professional- Managing and maintaining a Microsoft Server 2003 Environment (Exam-70-290).

TRAININGS:

IBM FileNet 4.5 workshop by IBM (3 days training program)

WORK EXPERIENCE

Organization

Location

From

To

Designation (Role)

Cognizant Technology Solutions India Pvt. Ltd

India

Nov 20th 2012

Associate - Projects

IHS Inc.(Alp Consulting

India

19th Dec 2011

31st Oct 2012

Software Engineer

Xenosoft Technologies India Pvt.Ltd

India

9th Aug 2010

9th Dec 2011

FileNet Administrator

TAS Management India Private Ltd

India

3rd Oct 2008

30th April 2010

Network Administrator

Karvy Computer share Private Ltd

India

11th Feb 2008

18th July 2008

Officer

Advent Global Solutions

India

1st Feb 2007

1st Feb

2008

Junior system Administrator

PROJECT DETAILS

PROJECT1

Project : ACE GPL PRS Chubb App Access

Client : ACE Insurance

Duration : 13thDec 2015 to 4th March 2016

Team Size : 2

Role : FileNet Administrator

Technology : FileNet 5.1.03, Case Manager 5.1.1, Content Navigator 2.0.2, Workplace XT, Websphere 7.0.023, Sql 2008.

Description:

ACE Insurance acquires the company called CHUBB. Chubb users are needed to access the existing Filenet applications as existing users. FileNet application are configured one Active Directory Domain (ACEPRS.INTR), Existing FileNet applications need to added the 2 other Active Directory domains. New Active Directory users are access the FileNet applications as existing PRS domain users.

Roles and Responsibilities:

Taken the all the Filenet Configurations backup, Websphere applications server all profiles backups, Object store DB full backup for the role back plan.

Configure the Federated repository realm under configure the 3 repository identifiers for the all Websphere Application server profiles.

Validate the all the 3 domain controller users are populated in manage users tab in Web sphere admin console.

Generate and export the LTPA key from Content Engine profile and import the LTPA to all other Websphere application server profiles.

Added new Active directory domain details in FEM Directory configuration settings.

Coordinate with AD team and enabled the Two Way Cross Forest Trust between the Active Directory domains for Content Navigator application. SSO got enabled the Content Navigator applications.

Adding the new domain users to existing Active Directory security groups.

Raise the PMR with IBM. Coordinate IBM technical persons resolve the issue

Create test cases and provide the QA team to test all existing documents is access with the new domain users.

Create a document for each and every change and upload in the ACE share point site.

PROJECT1

Project : CanH - Application Support

Client : Canara HSBC

Duration : 16thAug 2015 to 30th Nov 2015

Team Size : 3

Role : FileNet Production Support

Technology : FileNet 5.1.03, BPF 4.1, Workplace XT, Websphere 7.0, DB2 9.5.

Description:

The objective of implementing New Business & Underwriting Work flow system is to reduce manual labor in movement of work and tracking progress, increase speed in issuing new policies & increase efficiency and accuracy in workflow management.

The system consists of FileNet Capture as document committal system and FileNet BPF as user interface with a custom web application (developed on Struts framework). There are background jobs which interact with CANH interface system (like Policy Admin System (Ingenium), Underwriter Worksheet, FEP) and FileNet system

Roles and Responsibilities:

Doing health check all environment and send mail to customer.

Monitor the Filenet Content engine, process engine logs, and BPF logs.

Monitoring the existing workflows, Create new workflows for the Development environment.

Utilize the Process Administrator to triage work items in the Conductor Queue and various maintenance tasks.

As per the user requirement moving the work items one step to other step using the process administrator tool.

Purge data from the event logging table every 3 months.

Participate the Disaster Recovery system drill and test the all the Filenet applications are up and running the DR server.

Prepare the KT documents and given the KT to the new resource.

PROJECT DETAILS

PROJECT 3

Project : ADA Engagement Framework

Client : Aetna

Duration : 20th Nov 2012 to 15th Aug 2015

Team Size : 4

Role : ASSOC APP DEVLOPER

Technology : FileNet 5.1, FileNet case foundation 5.2, ICC 3.0, ICN, WorkPlace XT

Description:

Provide the Application Support for all ECM projects in Aetna. The Application Support team is responsible for the ongoing support of numerous ECM applications used across the Aetna. In order to successfully support many of these applications, we are required to intimately understand the underlying business processes terminology behind the applications we support.

Roles and Responsibilities:

Installation, Configuration and monitoring ICC 2.0.1, 3.0 servers for all environments (Dev, QA and Prod).

Upgrade the ICC 2.0 to 3.0 all environments (Dev, QA, and Prod).

Installation and configure FileNet 5.0 in Development Environment.

Creating the users in Active directory given access based on the client requirement.

Installation, Configure the Content Navigator 2.0 all environments

Installation and configuration monitoring Spunk Log monitoring tool.

Monitoring all Environment logs Content Engine, Process Engine, ICC logs.

Creating Multiple ICC task routes, Source and destination paths based in the client requirement.

Create and manage Object store, Class, Properties.

Implement and manage Post-validation and pre-validation for ICC Error logs.

Given the object store level security based on the client requirement.

Doing health check all environment and send mail to client.

Analyze the ICC failed files and send mail to stockholders.

Export, Imports the document objects.

Troubleshooting user Workplace XT access issue.

Troubleshooting the user Navigator access issues.

Create and update documents for every activity In Share point team site.

Installation and Configuration IBM Case foundation 5.2 in single Box.

Raise the PMR with IBM. Coordinate IBM technical persons resolve the issue.

PROJECT 4

Project : Symphony

Client : IHS Inc.

Duration : Dec 19th 2011 to Oct 31st 2012

Team Size : 8

Role : Software Engineer

Technology : FileNet P8 4.5.1, 5.0, ICC 2.0.1

Description:

The purpose of this project is for editorial process at IHS and the system design for the Symphony - News and Same Day Analysis. DITA is chosen as the standard for creating articles at IHS. A typical IHS News and Same Day Analysis process consists of creating an article, reviewing the article, copy editing the article and subsequent publishing. The article creation can be coordinated or non-coordinated. In Coordinated model, a coordinator will provide instructions and request a creator to write an article. In Non-Coordinated model, the creator writes an article herself/himself. IHS content can be categorized based on Content Group (News and Same Day Analysis, Conceptual etc.), Content Area (Energy, Defence etc.) and Article Type (News Flash, Bulletin etc.). The application is designed to manage article creation editorial process in a workflow-driven environment providing significantly enhanced processing capability. The major components of the solution include FileNet P8 Content Management, Process Management, and Quark XML Authoring (Quark XA). The publishing can be magazine or online web publishing.

Roles and Responsibilities:

Create and manage object store, classes, property templates, workflows, roaster and queues.

Monitoring all was system out logs and content Engine and process Engine logs.

Upgrade p8 4.0.1 to 4.5.1 in Test, Dev Environments.

Upgrade ICC 1.2 to 2.2 in Test, Dev Environments.

Upgrade content search engine 4.0 to 4.5.0

Deployments jars, jsps, class files In Workplace instance based on developers AIG.

Given Object store level security based on the project AIG.

Creating connection points based on the project requirement.

Creation Event Subscription based on the project AIG.

Coordinate with the team members to achieve overall success.

Create a document for each and every activity.

Raise the PMR with IBM. Coordinate with IBM technical persons resolve the issue ASAP.

Using Service Desk Express Issue tracker maintains SLA for each and every issue.

PROJECT 5

Project : Issue Management & Security Policies

Client : ISRO

Duration : Dec 19th 2011 to Oct 31st 2012

Team Size : 5

Role : FileNet Administrator

Technology : FileNet P8 4.5.1, Workplace XT

Description:

The purpose of this project named “Issue Management” is to manage several departments; the top management wants to trace the issues from all the braches/ departments from a single location. If a person raises an issue that wills automatically using the FileNet workflow and will follow the automated procedures described in the workflow and raised alert to the concerned department. Due to security specification the documents will be visible to only to concern department based on hierarchy. One of the main highlight was to hide the documents of top confidential from the administrator which was achieved successfully using the policies and procedures of IBM FileNet CM.

Roles and Responsibilities:

Installation and configuration database, Application server, IBM FileNet P8 components

And eForms as per requirement.

Coordinating with project manager and customer for POC related requirements/issues.

Creating all Property templates in FileNet Enterprise Manager as per requirement.

Creating Workflow based on Issue Resolution Process. Every issue should follow the same issue Resolution Process.

Creating Form Data Policy (Using same property templates created in the previous steps).

Creating Document Policy. Creating Workflow Policy (Mapping the Data fields with Property Templates).

Created Document entry templates to add documents to the assigned classes based on the requirement.

Created Users and Groups in LDAP based on the security requirements.

Created hierarchical security levels in FileNet Enterprise Manager based on the requirement and also the security policies.

PROJECT 6

Project : DMS (Document Management System)

Client : RBI

Duration : Jan 2011 to Aug 2011

Team Size : 5

Role : FileNet Administrator

Technology : FileNet P8 4.5.1, Workplace, IBM Data Cap

Description:

As per the requirement, it is a DMS (Document Management System) which maintains all the Documents used by the Employees in the RBI office. Entry templates to add the documents to defined document Class which was created by us. Based on the ’Date of Expire’, the Document Status is updated and archived. If the Document is expired, Workflow is launched and sends an e-mail to the appropriate person (for example, Owner of the Document

Roles and Responsibilities:

Initial environment set up, installation of Content Engine, Process Engine, Application Engine, Workplace XT and IBM Data cap.

Coordinating with project manager and customer for POC related requirements/issues.

Created a Document Class with the properties described in the requirement.

Created Document Entry Templates to add the Documents to the particular class with the predefined properties, defined at the time of creating the Document Class.

Workflow Design and Subscription.

Using eForms designer Create and Develop the eForms.

Create a workflow Policy and Form data.

PROJECT 7

Project : UNIX, Windows Server Support

Client : Zensar Technologies

Duration : 3rd Oct 2008 to 30th April 2010

Team Size : 3

Role : UNIX Administrator

Technology : RHEL 5.4, Windows 2003, XP

Description:

Provide the Application Support for all Linux, Windows Servers. In order to successfully support many of these Servers we are required to intimately understand the underlying business processes terminology behind the Servers.

Roles and Responsibilities:

Installation, Configuration, Administration & Upgrade of Linux and windows Operating systems.

User & Group Administration and implementing Permissions, ACL, Disk Quotas.

Installation and up gradation of packages from RPM compilation and source code and YUM

Installation and configuration KICKSTART server.

Planning and configuring LVM and RAID implementation in Linux.

Managing security issues with TCP Wrappers &IPtables

Configuring nodes for services such as SSH, DHCP, DNS, NFS, Auto mounter (AUTOFS), NIS, Telnet, NTP (Client Side).

Monitoring services, memory & disk usage of Servers.

Advanced SQUID Administration- Implemented policies for users based on Time, IP Addresses, Web Sites, Authentication. Also, configured Transparent Proxy

Manage Log Files - Syslog (Linux) management with Log rotate utility

Configuration and implementation of FTP, Samba in Linux.

Configuring Printers with Cups and maintenance of local and Network based Printers.

Scheduling tasks using “at”,”crontab”

Creating Partitions, taking and restoring backups and formatting.

Monitoring system performance for optimizing CPU utilization.

Trouble shooting of Network Related problems.

PROJECT 8

Project : Windows Server Support

Client : Karvy Technologies

Duration : Feb11th 2008 to 18th July 2008

Team Size : 12

Role : Windows Administrator

Technology : Windows 2003, XP

Description:

Provide the Application Support for Windows Servers. In order to successfully support many of these Servers we are required to intimately understand the underlying business processes terminology behind the Servers

Roles and Responsibilities:

Installation and configuration (adding workstations to domain, giving suitable privileges to users on workstations and Installation of development software’s) of workstations according to the user’s requirement.

Configuration of DNS, DHCP, and WINS serves and troubleshooting of DNS, DHCP WINS.

Adding, removing or updating user accounts information, resetting passwords.

Applying user profiles and applying disk quotas.

Configuration of DFS And configuration of FTP and sending data through FTP

Migrated users from outlook express to Microsoft outlook and troubleshoot email related issues.

Configuring of Network Printer, Local printer, Scanners and all peripheral device

Configuring and troubleshooting MacAfee epolicy orchestrator 4.5

Keeping network up and running and upgrading antivirus.

Maintaining of System and Hardware related documentation.

PROJECT 9

Project : Windows Desktop Support

Client : Advent Global Solutions

Duration : Feb 1st 2007 to Feb 1st 2008

Team Size : 4

Role : Junior System Administrator

Technology : Windows 2003, XP

Roles and Responsibilities:

Installation and configuration (adding workstations to domain, giving suitable privileges to users on workstations and Installation of development software’s) of workstations according to the user’s requirement.

Configuration of DNS, DHCP, and WINS serves and troubleshooting of DNS, DHCP WINS.

Adding, removing or updating user accounts information, resetting passwords.

Applying user profiles and applying disk quotas.

Configuration of DFS And configuration of FTP and sending data through FTP

Place: Salem, VA Associate Name – Ramesh Babu Adapa

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