Operator Application

Curriculum Vitae of Gcina Sandile Mathenjwa

PERSONAL DETAILS

Candidate Surname: Mathenjwa

Candidate Full Names: Gcina, Sandile

Date of Birth: 4 September 1987

I D Number: 870**********

Gender: Male

Nationality: South African

Home Language: Zulu

Other Languages: English, Afrikaans & Tswana

Residential Location: Empangeni, KZN

Driver’s License: Code 08(EB)

Availability: Immediate

Contact Number: (084-***-****

E-mail address: *******.*****@*****.***

PERSONAL PROFILE

I am currently employed as a Credit Controller at Dr L.T Usaiwevhu surgery, I was promoted to this post on January 01, 2015. The main focus of my current job is:

Capture data for account in a timely manner ensuring appropriate account number and line coding is used

Communicate with appropriate medical aids regarding outstanding accounts

Communicate with appropriate patients regarding outstanding accounts

Communicate with Debt Collectors regarding outstanding accounts

Record downloaded and posted remittances into receipt book

Coordinate and maintain records

Update all rejections from EDI feedback

Administer the monthly account reports

I prepare paper claims every second Wednesday for Medi-express to pick up on Thursday

I was employed as a Data Capturer by Dr LT Usaiwevhu Practice. The main focus of my job was:

Daily startup of the system, backup and troubleshooting.

Maintain clients/patient’s files in the system.

Updating of incoming patient data and hospital patients.

Create and maintain an appointment diary daily.

Check availability of medical benefits with ICD 10 codes, daily on all the patients before consultation.

Operate switchboard and take messages as required.

Follow up outstanding accounts with medical aids

Responsible for ordering and taking of stock (stationery and medication) for the Practice.

Handle additional projects and responsibilities as assigned.

Establish and manage customer relationships, within prescribed policy and procedural guidelines; investigate and resolve or refer problems and queries, as appropriate.

Communicate effectively in a prompt, courteous and service-oriented manner to assure the required standards for customer contact and protocol are met.

I had been in this position since April 2009 and signed a permanent contract on January 2010 up until I got promoted on January 01, 2015 as a Credit Controller. Through my working experience I have enhanced and developed my analytical ability and an affinity for problem solving. The opportunity of working with patients has enabled me to sharpen my interpersonal skills and to develop an immense appreciation for cultural diversity. I work well under pressure and although I am a team player I am very capable of working on my own; and to make sound decisions regarding work and responsibilities. Furthermore, I’m results driven and always strive for the best.

EXPERTISE AND EXPERIENCE

Data capturing: 6 years and currently using Microsoft Excel, and 6 years current using Med-e-mass program

Creating Network connections: experience in Wireless networks (aid of routers) and ADSL connections and trouble shooting

System documentation: end user guides/training and sound instructions

Basic ASP.Net development: 1 year experience in VB.net/Asp.Net (web design)

HDD formatting: Experience in mother board and Hard drive installation

TCP/IP address trouble shooting

LAN connections with the aid of Wireless connection or using traditional jack cables and routers

WAN knowledge using the aid of wireless connections:

QUALIFICATIONS

Matriculation : 2005

Eric Louw High School

Messina

International Diploma in Computer Studies : 2007

Institution: C.T.I Education Group

Pretoria

International Advanced Diploma in Computer Studies : 2008

Institution: C.T.I Education Group

Pretoria

EMPLOYMENT HISTORY

Company: SboZipho CC

Position: PC support technician (client server)

Period: December 2008 – January 2009

Duties: Installation of Internet; HD drives;

Making of appointments;

Running networks and monitoring;

Formatting and reinstallation of Windows XP and vista on client computers;

Trouble shooting; Site preparation;

Network and internet maintenance

Company: Dr LT Usaiwevhu Practice

Position: Data Capturer

Period: 2009 to date

REFERENCES

Ms BI Mathenjwa

(Practice Manager)

Dr LT Usaiwevhu Practice

Tel: 035-***-****

Contact this candidate