Human Resources Service Representative

Allene Stewart

**** *. ********** ***, ********, IL 60085 • 847-***-**** • ******.*******@*****.***

Career Target: HR Coordinator/Administrator

Ambitious Human Resource Administrator with many years of HR Support and Executive Administrative Support experience. Acquainted with the functioning of the human resources department. A professional individual with ability to adhere to corporate ethics and the ability to communicate proficiently with individuals with varied backgrounds. Remarkable ability to maintain a high level of confidentially with employee information, particularly protected health information. Comprehensive understanding of HR Laws and employee benefits programs.

Areas of Expertise and Skills:

Team Leadership

Inventory Management

Excellent Communication Skills

Exceptional Analytical Skills

HR Administration

Outstanding Organizational Skills

Confidential Records Management

Policies & Procedures Manuals

Professional Human Resources Experience

Human Resources/Management

Monitored and updated employee random and pre-employment drug test

Advised managers, district managers and employees on drug test policies and procedures

Set up new drug testing, account numbers and order forms

Ran weekly metrics and open cases reports

Performed all duties of an HR Administrator, including handling the complete on-boarding process (offer letters, non-competes, background checks, drug test, and FACIS check)

Updated and maintained the Employee Handbook

Approved and signed-off on time cards in Kronos

Verified employees records and managed performance reviews

Calculated and drafted severance agreements

Assisted managers with hiring procedures, screening of candidates, and coordinating interviews

Prepares recruitment lists and job postings

Instrumental in answering questions regarding employee benefits and enrollment

Conducted new hire orientation, development, and training courses

Reviewed employee and contractor complaints to resolve issues

Checked applicant references and initiated new hire documents as needed

Ensured that the Human Resource files and records are maintained in accordance with legal requirements and company policies and procedures

Processed background checks through E-Verify

Leadership/Customer Relations

Handled calls from retail employees, managers, loss prevention, and customers related to company policies, performance issues, complaints, and discipline

Ordered and maintained department office supplies

Prepared benefit packets, anniversary service award pins, and profit sharing packets

Maintained WHS distribution lists in Lotus Notes Groups and department organization chart

Assisted in scheduling and holding annual health insurance open house

Assistant to Joel Baise, Manager of Government Relations in a variety of administrative duties

Took ownership and accomplished meeting deadlines for weekly projects

Investigated errors and if necessary, reported it to the appropriate department to stay within the guidelines and standards

Analyzed and resolved complex issue

Allene Stewart

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Walgreens, Inc.:

oSenior, HR Service Representative/Employee Relations (2013-Present)

oHR Administrator, Infusion and Respiratory Services (2010-2013)

oHuman Resources Assistant (2008-2010)

oEligibility Coordinator (2006-2008)

Education

College of Lake County, Grayslake, IL

College Course Work

Human Resources Certificate

Proficient in Microsoft Office, Kronos, HRIS Database, Open Hire, Taleo, People Plus Hiring, Salesforce

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