Marvin B. Szoychen
**** ***** ***** *****, ************,TN 38017
901-***-****, **********@*****.***
SUMMARY
Experienced Technical Service Manager with extensive domestic and international experience in process development, project and quality management in the Specialty chemicals and Oil industries. Areas of Expertise include extensive experience in:
■Effective communication with Internal/external customers.
■Multilingual with fluency in English, Spanish, Portuguese and Italian.
■Process / manufacturing Engineering.
■Quality Control/Quality assurance.
■Project/personnel/time management.
■Technology applications/expertise.
■Team building leadership.
■Analytical/Engineering applications.
■Marketing/communication management.
PROFESSIONAL EXPERIENCE
Lucite International, Memphis, TN 2011-Present
Technical Service Manager, Monomers
Supported Commercial Team through Technical Service to customers in the coatings, adhesives, cell cast and resins area. Performed product stewardship activities including SDS management and safety audits for customers and distributors. Managed new product process engineering activities to optimize performance and expand product line. Worked efficiently in conjunction with the Business Manager to coordinate introduction of new products in a timely fashion to meet revenue and targets. Lead customer complaint process to identify and improve material or processing issues in also identifying root cause resolutions for their issues. Facilitated monomers product and application training sessions to increase overall level of product awareness. Prepared presentations, technical papers and call reports for internal distribution and external clients. Generated product specifications and technical literature in English, Spanish and Portuguese. Coordinated REACH Registration program Company and customer wide. Maintained communication as technical liaison with customers and potential customers so that product applications can be fully realized. Developed formulas, processes, techniques, and methods for solutions to technical problems affecting marketability of various products. Assisted clients to discover validate and satisfy all of their known and unknown technical requirements that could utilize Company products. Pursued new applications and opportunities in the Americas.
Lead Global technical Service team into new product/process development areas within product line.Managed process/product safety and health activities through immediate action and preventive internal and external safety audits.
Key contributions:
Activities towards diversification of monomers usage by expanding application to Oil Well construction and wood/concrete polymerization reflected an average increase in revenue of US $ 6 million per year.
Managed a successful product trial in an outside tolling operation. Successful activities provided savings of US$ 1 million/year.
PETROFERM//VANTAGE SPECIALTY CHEMICALS Gurnee, Illinois 2001-2011
Technical Services Manager
Managed all aspects of this 25-employee commercial & industrial fuel oil treatment business, including sales, service, and installations of emulsification systems used in Refineries and Power Plants. Provided HAZOP studies and advanced FAT testing prior to automatic controls implementations. Reviewed and developed PFD and P&ID for project construction support. Provided chemical product assistance worldwide in different areas of gas decontamination for landfills, chemical plants and refineries. Managed catalysts, performance chemicals and equipment development and applications. Wrote comprehensive Reports and communications to internal and external customers. Managed project budgets and resources allocation. Designed and implemented quality program for diesel, fuel and residual oil emulsion areas, resulting in more efficient data handling and collaboration efforts. Performed laboratory, pilot plant as well as manufacturing facilities program. Coordinated technology transfer and product implementation. Processes developed associated with Surfactants as emulsifiers and additives.
Travel extensively worldwide throughout a variety of facilities to assess and improve application goals. Manage skid and chemical application projects worldwide. Marketed and developed Company forecasts and budgets. Prepared cost/benefit analysis. Managed oilfield chemical applications such as flow improvement, corrosion inhibitors, demulsification and dehydration. Acted as Combustion and desulfurization improvement consultant for internal and external customers. Performed technical service in a variety of filtration systems. Manage Diatomaceous Earth (DE) application project including marketing, technical support and process management.
Key contributions:
Designed and produced a unique new Combustion improvement chemical for its use in steam generating equipment with a market potential of US$ 3 million.
Successfully management of startup and continuous processing in gas desulfurization Plant produced an immediate US$10 million profit.
Successfully managed start up and continuous processing in gas desulfurization Plant. Activities produced an immediate $10 million profit to Company.
Coordinated and implemented successful trial in power plant in Mexico and the Bahamas. Activities produced a commercial operation with a value of US$6 million per year for a 5-year period.
Developed and implemented kerosene and fuel emulsion system to be used as a heating fuel in small facilities in Korea.
Designed and produced a unique new Combustion improvement chemical for its use in steam generating equipment.
Initial minimum market potential of 3 million US$ was expected.
WESTVACO CORPORATION, Charleston, South Carolina 1996 - 2001
Industry Specialist
Managed chemical product development and application in paving and associated areas. Product/process development of emulsifiers, chemical additives and polymers based on specific customer requirements in domestic international markets. Developed and initiated standards and methods for inspection, testing and evaluation. Identified the need and created tools to maintain data tracking programs and data integrity resulting in more efficient data handling. Analyzed compiled data from test and inspection reports to identify problems. Investigated and initiated corrective action of problems and deficiencies. Complied and wrote training material and conducted training sessions on continuous improvement activities. Performed material and process trials on development and production equipment associated with asphalt emulsions applications. Prepared cost/benefit analysis for process improvement/automation projects. Investigated new equipment for various production processes with particular emphasis on high throughput processes. Provided project management from design though implementation. Conducted and managed pilot plant studies, developing new and improved chemical manufacturing processes in specialty chemicals conforming to ISO standards. Organized process trials for each new product starting with pilot plant simulation up to full batch production trials in the plant to develop batch process procedures that can produce output results that match with R&D laboratory experiments. Designed and implemented quality control tests and testing procedures for new, modified or existing products when process or equipment has been changed. Designed and optimized spray dryers, colloid mills, pumps, piping, heat exchangers, continuous and batch filters, pilot plant, scrubbers, reactors and in-line instrumentation for chemicals, aqueous solutions and asphalt. Implemented validation and scale up activities. Implemented Total Quality management (TQM) and Six Sigma. Managed environmental issues associated with plant permits for EPA, DOT and local agencies linked with CERCLA, RCRA, TSCA, CAA registration. Skilled in PSM and Levels A/B safety training.
Key contributions:
Successfully conducted trial for a new polymer modified high float system in Oregon. Trial increased Company’s revenue
in US$ 1 million per year.
Successfully implemented a quality program for company’s four plants, minimizing errors in production and linking
Plants in a unique quality umbrella.
Product and process development of new line of surfactants for Brazil adapting to their newly created customs harmonized
Code. First year sales were equivalent to U.S $2 million, tripling on the second year after initial production.
Line of asphalt peptizers was developed / produced for its use in slow set and rapid set asphalt emulsions. Such products enhance stability and rheology characteristics for the emulsions. US$1 million achieved the first year of production.
AKZO NOBEL, Waco, Texas 1990 - 1996
Project Engineer
Delivered staff training, analytical development and strategic planning for domestic and international teams. Coordinated and provided technical services to Latin American and European asphalt emulsion customers. Acted as Quality Control Officer for an ISO 9000 analytical laboratory. Coordinated implementation of TQM / ISO 9000. Acted as Health and Safety Officer. Built long-term relationships with governments and contractors. Coordinated and managed laboratory and pilot plant product / process development and environmental activities. Developed and applied surfactants to be used as petroleum additives and emulsifiers. Coordinated trials worldwide on Company’s products.
Key contributions:
Surfactant product and process development resulted in continuation and product line expansion worldwide in areas of application such as emulsion recycling and soil stabilization resulted in 55% increase in product sales per year.
Product and process training in Latin America resulted in successful product expansion and business continuity.
Commissioning, training and startup of automatic asphalt emulsion Plant in Bolivia increase Company revenue to US$ 1 million per year.
EDUCATION AND TECHNICAL PROFICIENCIES
Colorado State University, Fort Collins, Colorado, M.S., Chemical Engineering, 1990.
Graduated number one in class. Emphasis on Environmental Engineering/biotechnology/mining.
Universidad Central de Venezuela, Caracas, Venezuela, B.S., Chemical Engineering, 1987.
Graduated number one in class. Emphasis on mass transfer processes design.
Fluent in English, Spanish, Portuguese and Italian.
Computer skills include MS products including Visio, Word, Excel, Outlook, Project, Power Point etc. Aspen, CAD, Lotus Notes and other software packages.
ADDITIONAL PROFESSIONAL EDUCATION
Advanced Adhesion Science. Virginia Tech, Blacksburg, VA, 2014
Advanced Polymer Coatings. CalPoly, San Luis Obisbo, CA, 2013
Facility Combustion Operations Engineer Second Class (F02), Control Dynamics, Richmond, VA 2011
Biodiesel, AOCS, St. Lois, MO 2006
Coatings, Polymer Technology and Formulation, UMR, MO 2006
Combustion in Boilers and Heaters, John Zink Institute, Tulsa, OK 2005
Liquid Filtration, AFS, Chicago, IL 2005
Project Management Certificate, University of California, Davis, California 2003
SAP/3, Charleston, South Carolina, 2001.
Slurry System Workshop, ISSA, Las Vegas, Nevada, 2000.
Asphalt Technology Course, NCAT, Auburn, Alabama, 2000.
Process Safety Management, Westvaco, Charleston, South Carolina, 1997.
Total Quality Management, Waco, Texas, 1997.
Professional Engineer (PE), California Board of Engineers, 1996
HM-126F Hazardous Materials Training, Waco, Texas, 1995.
Health/Safety issues associated with Hazardous Materials Shipments, Waco, Texas, 1995.
Engineer in Training (EIT), 1990.
Hazardous Materials OSHA Certification (HAZWOPER), 1991.
PROFESSIONAL AFFILIATIONS
Professional Engineer/Engineer in Training (PE/EIT)
American Society of Power Engineers (ASOPE)
American Oil Chemist Society (AOCS)
American Filtration Society (FSA)
Project Management Institute (PMI)
American Institute of Chemical Engineers (AIChE)
American Coatings Association (ACA)