Victor J. DiForti

**** ********* ******

Brookfield, Illinois 60513

708-***-**** home

708-***-**** cell

act12u@r.postjobfree.com

OBJECTIVE: A career opportunity which will make use of my interpersonal skills while providing potential for professional growth in the area of sales management.

SUMMARY: Accomplished Interpersonal Skills – Works well and communicates effectively with people with a wide range of personalities and backgrounds; a team player with the ability to function successfully on an independent basis.

A Dependable, Self-motivated Individual with a Professional Attitude – A demonstrated history of leadership and responsibility.

Excellent Organizational Abilities – Employs firm grasp of time management principles to achieve goals and complete projects.

Computer Literate – Familiar with Word, PowerPoint, and Excel programs.

SEMINARS: A.M.A.’s Better Business Writing and Basic Supervision, D.D.I.’s Service Plus, Customer Solutions’ Customer Management Skills, and The Power Close.

EDUCATION: University of St. Francis May 2004

Joliet, Illinois

Master of Science in Management (M.S.M.)

*Graduated with honors (GPA: 4.0/4.0)

*Member, Delta Mu Delta National Honor Society

Dominican University

River Forest, Illinois

Bachelor of Arts in Communication Arts & Science May 1994

Bachelor of Arts in Philosophy May 1994

Bachelor of Arts in Political Science May 1994

* Graduated with honors (GPA: 3.52/4.0)

* Member, Pi Gamma Mu Honor Society

LICENSED: Licensed with Nationwide Mortgage Licensing System #1078234.

Licensed in Illinois & Indiana for Life, Health and Property & Casualty.

Licensed for Variable Products with Series 6 and Series 63.

EXPERIENCE: The Federal Savings Bank June 2013 – June 2015

Chicago, Illinois

Mortgage Banker (Consumer Direct and Retail)

-Generate Purchase and Refinance leads.

-Network with Realtors, Financial Planners, and Community Organizations for Referrals.

-Market TFSB within my community and markets.

-Conduct New Home Buyer or HARP seminars.

-Compile necessary documents to expedite Processing and Underwriting.

-Maintained a +80% pull through on all Applications submitted at TFSB.

The Dentist Insurance Company (TDIC) July 2010 - August 2012

TDIC Insurance Solutions

California Dental Association

Sacramento, California

Agent-Illinois

-Represented TDIC and TDIC Insurance Solutions commercial insurance products and carrier offerings.

-Sold Professional Liability (Malpractice), Business and Business Personal Property, Business Owners Policy, Workers Compensation, and EPLI.

-Developed relationships with Illinois State Dental Society and I.S.D.S. component Executive Directors and staff.

-Developed relationships and pursue opportunities with key school staff to exhibit and/or present at Practice Management Seminars, Alumni Events, and other key dental school events.

-Advocated for commercial insurance products at dental components, dental schools, and specialty and ethnic dental societies throughout the state.

-Attended and actively participate in all Illinois Risk Management meetings, Dental Conference Meetings, and Chicago Dental Society Chicago Mid-Winter.

-Educated IDS members on commercial insurance products, member benefits, products, and services.

-Provided continuous professional advice and guidance that effectively addresses the insurance needs of existing and potential policyholders.

-Resolved escalated billing, service, and claims issues.

-Increased product penetration in assigned territory.

-Increased account of existing member dentists.

InterContinental Warranty Services (IWS) February 2007 - August 2010

Deerfield Beach, Florida

Account Executive-Midwest

-Managed Midwest Insurance brokerage accounts.

-Managed the largest Credit Union accounts.

-Resolved escalated issues from accounts between TPA and customers.

-Trained and motivated Credit Union personnel to sell the IWS products during all consumer financing opportunities.

-Monitored program performance to dealer and historical data.

-Processed monthly incentive (commission) and access fees

-Coordinated rollout of new product offerings.

-Conducted Marketing seminars for Credit Unions.

-Sold products at car sale events.

-Attended NAFCU, GAC, and TAC.

Coventry Health Care May 2006 - February 2007

Downers Grove, Illinois

Manager, Account Relations (National)

-Managed Coventry Health Care’s single largest account the National Postal Mail Handlers Union (NPMHU).

-Coordinated Coventry’s staffing and marketing at over 1500 Federal Employees Health Benefit (FEHB) fairs for the Mail Handlers Benefit Plan (MHBP) during Open Season.

-Marketed MHBP at National and Local Union events.

-Trained, monitored, and motivated NPMHU to sell the MHBP.

-Conducted educational and marketing seminars for Health Benefit Officers.

-Attended LIUNA, NARFE, SAMLU national conventions.

-Resolved any billing or claims issues escalated from the National Executive Board and Local Union.

American Family Insurance May 2004 – June 2006

North Riverside, Illinois

Agency Owner

-Highest rated agency by JD Power & Associates in the District.

-Hired, trained, and manage a telemarketing staff.

-Hired, trained and licensed a Customer Service Representative.

-Developed relationships with mortgage lenders and realtors.

Chicago Metal Rolled Products May 2001 – July 2004 Chicago, Illinois

Account Representative

-Managed the company’s Top 300 accounts.

-Negotiated volume discounts and contract pricing.

-Prospected potential customers and projects using Dun & Bradstreet, The Blue Book, and Construction Market Data (CMD).

-Resolved escalated issues.

ReFlex Communications September 2000 – March 2001

Oak Brook, Illinois

Market Development Manager

-Prospected M.D.U. properties for R.O.E. or Bulk Internet agreements.

-Presented at condominium and tenant board meetings.

-Negotiated revenue share and other contract points with owners.

-Managed the initial product launch at the accounts.

OnePoint Communications June 1998 – September 2000

Chicago, Illinois

Sales Manager (February 2000 – September 2000)

-Managed all cable accounts during the transition period with new ownership (RCN 21st Century).

-Accepted increased responsibilities for all regional sales activities including the monitoring and motivation of 5 sales representatives.

-Processed monthly commissions and revenue sharing checks.

-Tracked and escalated all service issues with the Regional Bell Operations Company (RBOC) System.

-Coordinated all regional product launches.

-Created and implement region wide incentive contests.

-Issued monthly sales and activity reports.

Senior Sales Representative (June 1998 – February 2000)

-Trained, monitored and motivated property management of large REITs in the marketing and sales of bundled telecommunication services including telephone services, cable television and High Speed Internet Access.

-Managed the marketing budget in conducting sales activities.

-Attended building meetings to conduct sales presentations.

-Resolved escalated cable and telephone issues.

-Established and maintained excellent relations with management and ownership.

*Achieved highest increases in subscriber growth in the Central Region (98, 99).

*Five-Time Winner, OnePoint Innovations Circle.

*Highest rated Regional Sales Representative (98, 99).

American Health Care Supply January 1996 - May 1998

Northbrook, Illinois

Sales Representative

-Worked with hospitals, nursing homes and other health care institutions to enhance sales of hospital supplies; negotiate contracts.

-Provided personalized assistance to resolve problems.

-Negotiated pricing and deliveries with manufacturers/vendors.

-Major Accomplishments: (On a team of 35-40 sales people)

*Closed the largest single sale in the company’s history.

*Produced highest sales day, week, month, and quarter record.

*Achieved highest percentage over sales goal (96, 97)

Royal Crown Cola Company of Chicago June 1994 - January 1996

Account Manager

-Established over 30 new retail accounts in a mature sales territory.

-Supervised marketing team with point of sales promotions.

-Maintained customer relations with over 180 accounts.

-Assisted in training new merchandising personnel.

*Winner, New Product Placement Contest (Mystic Juices 94)

*Winner, The 1994 Naya Water Distribution Contest.

*Winner, New Product Placement Contest (Old Towne Tea 94)

References available upon request

Contact this candidate