Customer Service Manager
Resume:
Christy Garcia
La Porte, Texas 77571
*******@*****.***
EXPERIENCE
Subway S nyder,Tx A rea Manager
May 2004- March 2016
As area manager my main priority was to verify all WISRS, Control sheets, do weekly inventory, and handle payroll. I worked customer service and followed up on all complaints within 24 hours. Making daily deposits and handling all discrepancies within each establishment, as well as placing all orders for inventory in stock. Keeping labor cost at 18% and weekly cost of goods at 28%. I was in charge of scheduling and recruitment for incoming team members.
Texas Savings Bank S nyder,Tx T eller
January 2013 - January 2014
I assisted with vault operations. I handled 145 customer transactions in drive up and lobby facilities. Handling deposits, loan payments, withdrawals,and answering incoming customer inquiries. Worked well with others and the head teller on special projects. Served as a mentor to 3 tellers. Buying and Selling to FRB. Running work to ensure correct deposits are made to corresponding accounts.
Cogdell Family Clinic S nyder,Tx M edical
Records/Receptionist
August 2009 - December 2012
I made copies, sent faxes, and handled outgoing correspondence. Dispersed incoming mail to correct doctors and nurses. I worked alongside 6 coworkers to maintain the receptionist area, including greeting patients, responding to telephone and in-person request for information. Cash handling and doing daily opening and closing of cash drawers. I was Hippa compliant. Disbursing medical files in a timely manner. Corresponding with Doctors and nurses to schedule patients based on their needs.
SKILLS
Team player
Fast learner, adaptable
Strong customer service
Cash Handling
Multi-phone line
Scheduling
Payroll
Time Management
Inventory Control
Supervision
Management
AWARDS
Gold Metal Award- Subway
For outstanding sales,
fulfilling all quotas and
maintaining a clean and safe
environment.
LANGUAGES
English
EDUCATION
Hermleigh High School, H ermleigh, Texas H igh School Diploma
August 2000- May 2004
I was in top 5% of my class. A member of the Beta Club. I was also in advanced placement. A candidate for Texas Girls State. Participated in basketball, track, one act play,and cheerleading. I was class Treasurer 2 years. Received Miss HHS award and was nominated Miss Sweetheart.
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