Manager Information Technology
Resume:
Berta St John
Glen Cove, NY *****
*********@*******.***
SUMMARY
Executive Assistant with extensive experience in financial services and technology. assisting senior executives with large organizations. IT outsourcing experience, including knowledge of the Procurement Process. Experience in interacting with third party suppliers / contractors. Ability to work across organizational boundaries. Proficient with Microsoft office suite: word, excel, outlook and power point. Knowledge of People soft and Share Point. Fluent in English, Spanish and proficient in French. US citizen.
PROFESSIONAL EXPERIENCE
IBM
Administration/Information Services Nov 2011 to Nov 2014
Providing support to IBM executives: arrange and manage IBM executive’s calendar, coordinate meetings, conference calls, meeting materials.
Liaison between IBM and client: frequent contact with clients, suppliers and company employees outside the immediate work area to exchange information.
Planning and coordinating, meetings, events and forums.
Prepare presentations, spreadsheets and department communication using various software applications.
Assist managers with special Ad-hoc projects.
End to End collation, preparation, publishing and presentation of governance Forum Management Decks and Analysis for client and suppliers.
Resource Management: On-boarding, off-boarding of User Access provisioning for personnel access.
SharePoint administration and housekeeping.
National Grid
PMO Support/Information Services May 10, 2010 to Oct 2011
Adapts past project knowledge to the needs of the current project with minimal direction or review needed from project management.
On-boarding and off-boarding of global teams.
Frequent contact with clients, suppliers, and company employees outside the immediate work area to exchange information.
Record client purchase orders and utilize multiple systems to reconcile data.
Assist in issuance of vendor PO’s by verifying appropriate authorization to proceed is in place and cost coding is correct.
Gather information on completed task from various project trackers and consolidate them: filing activities such as assigning file numbers, action items and distribution for project file system.
Citigroup/New York
Analyst/Office Manager/Information Technology 2004 to 2009
Office Management and overall administration of department.
Coordinate and schedule meetings and events. Maintaining manager’s calendar
Coordinate domestic and international travel arrangements, process travel and entertainment expenses on a regular basis for manager and team.
Research and inventory of software licenses, for compliance and saving purposes.
Responsible for the training and rollout of new applications for department.
Liaison between IT and purchasing creating contracts and purchasing applications needed for the firm.
Communications Coordinator.
Translation of speeches from English to Spanish for the divisions in Mexico and South-America
Continuity of Business Coordinator.
Involved in ad-hoc projects and reports related to software applications.
Processing of invoices and documentation for department as well as any other type of administrative chores.
Citigroup/Salomon Smith Barney, NY
Executive Assistant/Information Technology 1998 to 2004
Assist Managing Director with overall department administration of over 800 employees.
Arrange and manage Managing Director’s calendar, coordinate meetings, conference calls, meeting materials; liaison between manager and directs.
Coordinate and schedule detail domestic and international travel.
Preparation of travel and expense reports for managing director and directs.
Manage invoice processing for manager and division.
Receive and manage phone calls, e-mails and maintain office supplies.
Payroll, headcount and weekly reports creation.
Prepare presentations, spreadsheets and department communication using various software applications.
Assist with special Ad-hoc projects.
SKILLS AND EDUCATION
Proficient on Power Point, Word, Excel, Lotus and Sharepoint. Knowledge of People Soft.
Excellent Team Player
Ability to work independently with little supervision
College degree: Business Administration and Tourism – Cenfotur in Lima, Peru
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