Sales Customer Service

Tracy Pacheco

**** ******** ***************, ** *****

(727) ***-******************@*****.***

MEDICAL CERTIFICATIONS/LICENSES

Certified Billing and Coding Specialist

MEDICAL QUALIFICATIONS

Administrative Skills

10-Key Numeric Data Entry, Appointment Scheduling/Rescheduling, Client Confidentiality, CMS 1500, CPT Coding (Entry Level), Diagnostic Coding, Finance, Marketing & Planning, HCPCS, HIPAA, ICD-9-CM Coding, Medical Billing & Collections, Medical Front Office Procedures, Medical Office Financial Operations, Patient Registration, Procedural Coding, Typing (Accurate 45 WPM)

Clinical Skills

Anatomy & Physiology: Body Mechanics, Disease Conditions, Medical History, Methods of Documentation, Patient Charting

COMPUTER QUALIFICATIONS

Operating Systems

Windows 2000, Windows Vista, Windows XP Medisoft Core

Software Applications

Access, Medisoft, MS Excel, MS Outlook, MS PowerPoint, MS Word, Photoshop

EMPLOYMENT EXPERIENCE

National Foundation for Debt Management

Clearwater, FL

2002 - 2005

Sales Supervisor

Supervising the sales floor. Providing quality customer service. Retaining sales and sales quotas. Maintaining quality control.

Integrated Credit Solutions

Largo, FL

1999 - 2002

Office Manager

Maintained and Exceeded sales quotas. Achieved Highest goal for sales per hour Communicated company memos and goals for partnered office

EDUCATION

Florida Career College

Clearwater, FL

2009 - 2009

Health Insurance Billing and Coding

Diploma Program

LANGUAGES

English, Portuguese

ACHIEVEMENTS / ACTIVITIES

E-4 United States Navy,

References Available Upon

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