Customer Service Administrative Assistant

Location:

Dallas, TX

Posted:

March 20, 2016

Contact this candidate

Resume:

YVONN E M . GR I N E R

**** ********** *** #* **** SMITH, AR 72903

*** . *** . **** • *********@*****.***

OBJECTIVE

To obtain a position with a stable company offering a high potential for professional development and growth.

CORE COMPETENCIES

A skilled, accomplished, and dedicated Customer Service Representative. Quick study with ability to easily grasp and put into application new ideas, concepts, methods and technologies. Achievement- driven, goal- and action-oriented and self-motivated team player. Exceptional organizational, communication, interpersonal and analytical skills. Thrive both in independent and collaborative work environment. Skilled in time management and problem solving and resolution with high levels of composure, integrity and trust.

WORK EXPERIENCE

Sparks Nutrition Counseling Center Fort Smith, AR

Administrative Assistant December 2015-Present

• Registration: Responsible for pre-registering and registering new and returning patients, assisting with weekly Nutrition Class when in session.

• General Office Duties: Answering phones, scheduling patients, filing, providing customer service and assistance to Director.

• Programs used: DiaWeb, Pulse, Schedule Maximizer and Cerner. Morrison Healthcare Management/Sparks Hospital Fort Smith, AR Administrative Assistant August 2014-June 2015

• General Office Duties: Responsible for daily data entry of all meals served to patients as well as entering floor stock count and inventory. Provide assistance to Director of Food Services and chefs.

• Human Resources: Responsible for assisting in interviewing and hiring process.

• Accounts Payable: Responsible for entering payable invoices from vendors and preparing originals to be sent to corporate weekly for processing.

• Payroll: Responsible for weekly payroll preparation. Atchley Air Fort Smith, AR

Administrative Assistant April 1999-October 2013

• Dispatcher: Responsible for scheduling all incoming service calls, dispatching technicians on daily service schedule, and providing daily customer service.

• Bookkeeper: Responsible for reconciling daily deposits and bank statements and managing all service invoices for billing and collecting.

• Accounts Receivable & Payable: Responsible for posting all received invoices, paying all invoices, and generating monthly statements.

• Payroll: Responsible for entering all employee weekly hours into Excel spreadsheet daily and submitting all information to payroll service twice a month for processing.

• General Office Duties: Responsible for assisting office managers, answering phones, and filing.

EDUCATION

Southside High School / Fort Smith, AR

High School Diploma

REFERENCES

Amanda Corrigan

Vista Hospital

4253 North Crossover Road

Fayetteville, AR 72703

479-***-****

Jessica Irgens

Sparks Nutrition Counseling Center