Eduardo A Verhelst

Eduardo A. Verhelst

Park Ridge, Illinois

**********@*******.*** 847-***-****

PROFESSIONAL SUMMARY

Highly motivated, results driven Sr. Project Manager with extensive experience delivering on-time, on-budget, and quality software and systems solutions for clients in a PMO environment

15+ years experience as a Project Management Consultant with IBM and Big Five Consulting

An effective leader and communicator, who strives to create a shared vision to deliver quality projects, achieve performance excellence and high customer satisfaction

Excellent analytical and organizational skills and proven ability to work with business leadership and cross-functional stakeholders

Expertise in managing enterprise-wide, multiple projects and teams of varying sized including off-shore resources

Acknowledged as a significant contributing member of PMO and senior management team

Skills and areas of expertise:

Project Management

Project Planning and Scope Management

Project Tracking and Reporting

Project Execution and Delivery

Project Risk, Issue, and Change Management

IT Strategy and Planning

Negotiating and Client Relationship Building

Waterfall Methodologies

Agile method concepts

ITIL process framework

E-Commerce web development

Application Development and Maintenance

Application deployment

Compliance Projects

Order Management

Materials Management

Earned Value Analysis

MS Project / Office Suite

Microsoft Project Server 2013

Project Web Access (PWA)

SharePoint

Computer Associates Clarity

CERTIFICATIONS

IBM Professional Certification in Project Management

APICS Certification in Production and Inventory Management (CPIM)

PROFESSIONAL EXPERIENCE

CVS/Caremark Corporation, Buffalo Grove, IL Mar 2015 – Feb 2016

Senior Project Manager (Contract)

Member of CVS/Caremark PMO Organization

Managed multiple concurrent compliance and discretionary application development projects, ranging from $500K to $2.5M, from inception through deployment

Managed project to develop a near real time interface between prescription order entry application and back end dispensing application

Projects included FDA and DEA regulatory compliance

Developed Project Charters, Project RACI Matrix, Risk Management Plans, Resource and Budget Plans, Project Schedules, Project Change Requests

Coordinated preparation and approval of Deployment and Backout Plans, and Information/Operation Qualification (IQ/OQ) artifacts utilized during project deployment activities

Developed approval artifacts at major gates (Requirements/Design, and Deployment Gates)

Managed portfolio of over $4.0M

Allstate Insurance Corporation, Northbrook, IL Aug 2014 – Feb 2015

Senior Project Manager (Contract)

Member of Allstate’s Technology Organization Products PMO

Managing multiple concurrent compliance and discretionary application development projects, ranging from $250K to $1M, from inception through their planned implementation

Projects include financial and Department of Insurance compliance

Tracking business requirements through the SDLC until system implementation

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Obtaining SOX compliance approval from key stakeholders at each major gate, and working with key project artifacts such as Business Requirements Document, Functional & Technical Design, Testing Strategy and Planning, and Final Acceptance Testing

Managed portfolio of over $3.5M

Developed project schedules, weekly status reports, project budgets

Managed project budgets, issues and risks

IBM Global Services, Chicago, IL Sep 2010 – Jun 2014

Geneca LLC, Chicago, IL Nov 2009 – Jul 2010

IBM Global Services, Chicago, IL Jul 1996 – Nov 2009

Senior Project Manager

E-Commerce Web Development

Siemens Medical Corporation

Managed and drove turnaround of troubled project, leading team of 40 consultants and budget of $14 million in developing and delivering website

Utilized Agile method concepts based on incremental, iterative work cadences

Led project management review identifying major project issues and developed recommended action plan to resolve issues

Developed project schedule with realistic milestones and deliverables

Website was based upon WebSphere Commerce Suite, integrating web content with Interwoven TeamSite

Managed project activities across multiple development teams in Atlanta, and client testing team in Germany

Guidant Corporation

Managed and drove turnaround of project, which had missed several critical milestones.

Led team of 22 consultants and budget of $5 million to deliver an e-commerce website to enable hospitals and physicians browse and search parts catalog, place orders, and inquire order status.

Utilized Agile method concepts based on incremental, iterative work cadences

Website was based upon Websphere Commerce Suite, interfacing with Requisite software to obtain catalog data, and with SAP, via MQSeries, to submit order and obtain order, inventory, and pricing status

Resolved management issues that caused project miss several critical milestones

Improved client satisfaction by establishing project processes, developing realistic delivery objectives and project schedule

Secured follow-on implementation project

Managed project activities in three geographic locations (Chicago, Minneapolis, and Temecula, California)

Case New Holland Corporation

Directed design of e-commerce business-to-business and dealer extranet solution

Defined use cases and to-be business processes to support automated price list, customer on-line parts sales, dealer catalog, dealer on-line training, dealer parts cross reference, dealer parts stock locator, dealer standards, equipment remarketing, national accounts, and whole-goods stock locator

Led team which defined conceptual technical architecture

International Truck & Engine Corporation

Developed plan to support web-based electronic parts catalog

Electronic parts catalog application utilized three-tier client-server architecture

Developed using Java, OrbixWeb, and DB/2

Electronic parts catalog maintains detailed information for vehicles and features, bills of material, and parts, supporting a network of over 400 primary dealers

Information Technology (IT) Strategic Planning and Software Selection

Hormel Corporation, Viskase Corporation

Conducted IT Strategy and Planning outlining projects to migrate from mainframe to open systems client server architecture

Developed conceptual enterprise-wide applications and technical infrastructure model

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Developed action plan defining projects to migrate from legacy systems to client server architecture. Estimated work effort, resources required, and timeline

Recommended strategy for replacing current systems with best-of-breed software packages, supplemented with custom-built functions, and implementing information warehouse to support enterprise-wide end-user data access

Defined business requirements and selected software package

Developed project plan for the enterprise-wide implementation of SAP R/3

Retail System Implementation

Sears Corporation

Marketed, staffed, and delivered of several projects totaling $2 million

Conducted business area analysis and software selection of merchandising and point-of-sale systems

Identified potential benefits exceeding $20 million through improved merchandising practices, tighter inventory controls, improved store reporting, and software automation

Developed technical architecture to support systems at store level and communicate to an enterprise-wide database server at corporate headquarters

Developed a two-year, three-phased plan to implement commercially available software to:

Implement integrated Merchandising and Sales Audit application on AS400 platform

Implement applications to improve store efficiency, such as Labor Scheduling and Time and Attendance, store-pricing support, and improved store reporting

Replace existing in-store processors, POS registers, and a new Point-of-Sale application

Implemented integrated Merchandising and Sales Audit application, leading team of 15 consultants

Warehouse Management System Implementation

Thermo King Corporation

Directed detail design and implementation of custom on-line CICS, DB2 warehouse automation system addressing: order entry, receiving and put-away, inventory control, order fulfillment, picking, packing, shipping, and invoicing

Led physical database design, program specifications, coding, system testing, and deployment

Developed interfaces to application to control movement of wire-guided vehicles using radio frequency devices, and process logic controllers

Manufacturing System Implementation

Matsushita Corporation

Participated in marketing leading to the successful closure of a $5M engagement for a large consumer product manufacturer

Supervised team of 50 consultants in developing custom on-line CICS, DB2, closed-loop manufacturing planning and control system to support operations of three new manufacturing plants

System scope addressed: order management, bills of material, inventory management, and material and production planning

Directed development of system and program specifications from a vague conceptual design generated by the parent organization, coding, testing, and deployment

System consisted of 300 programs and over 600K lines of code

Application Development and Maintenance (ADM) Outsourcing

Marriott International Corporation

Directed the transfer of application knowledge for 106 resources located on-site and offshore with a budget of 12,000 hours

Managed the development of ITIL compliant processes and procedures, Services Metrics Framework solution, and Contract Governance processes

Eli Lilly Corporation

Managed designing and implementing operational processes and service metrics framework to govern the Application Development and Maintenance (ADM) for 150 applications and 350 resources

Established ITIL compliant processes to support Service Request Management, Incident Management, Change Management, and Problem Management; and process and tools to manage and report 44 service metrics

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Managed the Process Transformation project implement application development processes to meet CMMI level 3 compliance

Manheim Corporation

Managed transfer of support for 154 applications and 74 resources from client’s existing support organization to supplier’s global resource based organization with budget of 10,000 hours

Directed definition and implementation ITIL compliant processes to support Service Request Management, Incident Management, Change Management, and Problem Management of Operational Procedures, and application development processes to meet CMMI level 3 compliance

Directed knowledge transfer activities from client’s subject matter experts to global resources

Hitachi Global Storage Technology

Led transfer of support for 150 applications and 105 resources from existing supplier’s support organization back into client’s internal support organization

Managed a budget of 9,000 hours

Supervised knowledge transfer activities from supplier’s subject matter experts to client’s resources

Developed statement of work (SOW) for supplier to retain portion of the ADM support services totaling $5 million

Duke Energy

Directed transfer of support for 120 applications and 55 resources from client’s existing support organization to supplier’s global resource based organization with budget of 12,000 hours

Supervised definition, implementation, and integration of Operational Procedures with client’s procedures

Directed knowledge transfer activities from client’s subject matter experts to global resources

Visteon Corporation

Managed $10 million application and project portfolio

Member of delivery team of Strategic Outsourcing contract

Established portfolio work priorities based upon client requirements, developed Statements of Work (SOW) for new opportunities, and resolved issues impacting multiple portfolio components Led project activities of teams in different locations including off-shore subcontractor

Directed development of portfolio estimates, resource staffing, project monitoring, and delivery

EDUCATION

MS, Engineering, Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI

BS, Mechanical and Industrial Engineering, Monterrey Technological Institute, Monterrey, Mexico

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