Customer Service Manager
Resume:
GEORGE, EKERETTE PAUL.
Tel: 070******** E-mail: ***********@*****.***.
No 8 Eloseh street, off kilo bus stop, Ikate Surulere, Lagos CAREER OBJECTIVE
To serve in a reputable organization where there are continuous challenges and good opportunities for training and career development as well as prospects for upward mobility in a multi-disciplinary environment whereby my potentials will be fully utilized and my quota, fully contributed towards the development of such organization to its desired goals
WORKING EXPERIENCE
GENOS FISHERIES NIG LIMITED 2011 to 2015
Position: Administrative Manager
Responsibilities
Oversee and direct the administrative services of the organization.
Ensure facilities are equipped with the supplies and services needed
Supervision of documents/Records.
Conduct purchasing, material management and invoice activities for materials and services
Facilitates all purchase from Local Vendor and manage process invoice/ payment processes for local purchase.
Monitoring the market/product trend as well as prices
Support in the Administrative decision making of the firm
Responsible for the implementation and updating of the company’s policies and procedures
Handling advertisement of the company’s product
Handling occupational safety and employee relations within the company and report same to CEO
Maintain customer relationship.
Safe forte Nigeria limited 2009-2011
Wuse 2, Masuku close, Durban Street, Abuja.
August 2009 till July 2010 with certificate no; AOO1539745.for verification Position: Corp member (customer service officer).
Responsibilities
Provision of client support services in accurate and timely fashion
Maintain high level of professionalism and competence in every client interaction.
Build positive and productive relationships with clients.
Analyze and resolve service issues promptly.
Work in compliance with company policies and procedures.
Identify and develop new business opportunities with client contact.
Keeping records on the computer system
Undertaking other functions as assigned by superior
Purchasing and selling of foreign currency.
EDUCATION/QUALIFICATION
Bachelor of Science in insurance (2ND Class lower Division) 2009 University of Uyo, Akwa Ibom state.
Senior School Certificate (WAEC) 2002
Dikko secondary commercial school, lkono.
First sch. leaving Certificate 1995
Methodist School Ikot Ukpong Etor
PROFESSIONAL BODY
Member Nigerian Institute of Management
2010
SKILL AND COMPETENCE.
Ability to work under pressure and tight report schedule.
Self-motivated and target oriented.
Excellent in oral and written communication.
Able to adjust to new challenging situations quickly.
Capable of achieving consistence high level of accuracy.
Conversant in the use of computer and can work with Microsoft Packages. PUBLICATION:
Marketing of insurance products and services in the rural areas of Nigeria; its problems and prospects (A study of Agricultural insurance in Akwa Ibom State) final year project, University of Uyo REFERENCE:
Mrs. Rosemary George Udo Okuwa
Nigerian Tourism Development Corporation
Area 1, Garki, Abuja
Mr. Shola Adesanya
CEO Safe Forte Big limited
Wuse 2, Masuku close, Durban Street, Abuja.
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