Deanna S. Ross
704-***-**** ***********@*****.***
PROFESSIONAL SKILLS PROFILE
* 15+ years Administrative Experience * Organizational & Project Mgt Skills
* Word, Outlook, Excel, MAC * Personable, Dependable, Confidential
EDUCATION
B.A. Liberal Arts, Mississippi State University
Dean’s Scholar
WORK EXPERIENCE
Administrative Assistant, Upwork, Inc. 1/2015 - present
Contract virtual administrative assignments relating to business development for various organizations. Tasks included data entry, customer retention, research, client services, scheduling, web research, transcription, copywriting, etc.
Front Reception Greeter, Samaritans Purse, Charlotte, NC Dec / 2014
Guided over 15,000 volunteers during seasonal international humanitarian project for disadvantaged children in third world countries. Guided participants, answered questions, organized lines, & helped volunteers through check-in process.
Administrative Assistant / Receptionist, Rinehart Realty, Rock Hill, SC 2013 - 2014
Greeted clients, answered phones, entered listings in MLS, assisted sales agents, pulled tax records, scheduled agent call duty times, recruited students for RE school, created monthly calendars, maintained client databases, sent birthday cards & event invitations, etc.
Front Desk Sales Associate, Ballantyne DaySpa, Charlotte, NC 2009 - 2012
Checked in clients for services, reviewed intake forms and paperwork, scheduled appointments, explained and promoted wellness program and sold memberships, maintained charts, discussed client needs, payment options, member relations, thank you cards.
Office Assistant / Sales Agent, Triplett Realty, Fort Mill, SC 2006-2008
Property management of residential high rise and over 100 privately owned rental units, rental leases, background checks, accounts receivable; HOA's; cash management, bank deposits, work orders for maintenance crew, phones, reception, sales, showed property.
Executive Administrative Assistant, Stack Oil, Meridian, MS 1998 - 2005
Screened all guests, calls and mail, accounts payable & receivables joint interest billings, monthly & quarterly close-out reports, deposits, approved all outgoing charitable donations.