Customer Service Manager

Jhofree Aponte

***** * **-**

Dodge City, Kansas, 67801

Mobile: 316-***-****

********@*****.***

Career Summary

I would like to work in a challenging environment, in which I am given the opportunity to apply my skills and knowledge from my Engineering Geology field of study and personal experience to be able to fulfill the company goals and contribute to move it forward. I am able to do fieldwork, sampling, investigations, reports, and any variety of projects. I am flexible when it comes to schedule, traveling, and relocating. Also, I am always ready and eager to learn more and gain as much experience as possible in order to perform my job efficiently.

Skills and Abilities

Carried out an Independent Study about how to reduce the impact of tsunami in coastal cities of Japan by proposing the construction of environmentally safe artificial coral reefs.

Bilingual fluent in English and Spanish.

Currently doing HAZWOPER 40hr.

Trained to use MINEX mining planning software and knowledgeable in C++ and HTML coding.

Good at writing, oral communication, business and staff management, customer relations, listening, learning from others or mistakes, working with others, decision making, critical analysis, problem solving, job planning and organization.

Comfortable working on the field or enclosed office environment.

Responsible, respectful, and detail-driven able to complete multiple projects before deadlines.

Proficient with MS Office, ArcMap, Google Earth, Windows and the Internet.

Healthy and in-shape to carry out field work, exploration, sampling, mapping terrain or formations, and handling heavy equipment.

Education

Bachelor of Science in Engineering Geology, Summer 2015

University of Kansas, Lawrence, Kansas

2 years of Electrical Engineering, 2003-2005

Wichita State University, Wichita, Kansas

Courses Included:

Oceanography

Hydrogeology

Paleontology

Calculus I, II, & III

Environmental Geology

Stratigraphy

Hydrology

Differential Equations &

Linear Algebra

Igneous & Metamorphic Petrology

Structural Geology

Soil Mechanics

Computing C++

Petrology and Optical Mineralogy Lab

Geophysics

Strength of Materials

Micro & Macroeconomics

Field Geology

Earthquakes & Natural Disasters

Fluid Mechanics

Engineering Economy

Sedimentology & Surface Processes

Geological Log Analysis

Statics and Dynamics

Circuits I & II

Geomorphology

Thermodynamics

Physics I & II

Engineering Probability & Statistics

Mineralogy & Structure of the Earth

Speaker-Audience Communication

Chemistry I & II

Digital Design

Work and Training Experience

Summer Training, June 2013-July 2013

Dassault Systèmes GEOVIA Inc,

Vancouver, BC, Canada.

Completed the training program for GEMCOM MINEX software

used on Geology and Mine Planning for Stratified deposits.

Manager of a Manufactured Homes Dealership

August 2010-Present

Jhofree Homes LLC, Syracuse, Kansas

Responsible for daily operations, inventory, sales, staff and customer relations.

Customer Service Representative, 2008-2009

The Home Depot, Lawrence, Kansas

Assisted customers with Special Orders, returns, and home projects.

Assistant Store Manager, 2006-2008

Taco Bell, Lawrence, Kansas

Helped Store Manager on daily operations, inventory, staff and customer relations.

Team Member, 2003-2006

Taco Bell, Wichita, Kansas

Cook, front and Drive-thru cashier operator. Responsible for delivering good food and quality service to customers.

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