Stephanie Ybarra
Glendora, CA. *****
Key Contributions
With over 20 years of experience in Real Estate Lending I have assisted in many key areas of the industry. I assisted with the start-up of a real estate department, including processing, underwriting, funding and servicing. I implemented the Real Estate Procedure Manuals for all departments. Monthly, procedures were reviewed and I approved changes as needed. I participated in seasonal promotions based on credit criteria’s.
EXPERIENCE
Ana Locklin. Broker, Corona, California
January 2013 to Current
Real Estate Assistant
Board incoming Real Estate loan files
Manage pipeline with a 30 day turnaround
Discuss loan rates and lock options
Contact borrowers with outstanding loan conditions
Review income, assets and credit
Bank of America, Diamond Bar, California
September 2012 through November 2013
Seasoned Real Estate Loan Processor III
Managed daily pipeline of 18 refinance transactions with a 45 day turnaround
Daily discussions with Mortgage Loan Officers regarding mortgage rates and lock policies
Consistent communication with customers and brokers regarding status of transaction
Gathering all items necessary for Mortgage Loan Officer to make a sound lending decision
Kaiser Federal Bank, Covina, California
June 1988 through March 2012
Consumer Loan Supervisor
Daily, reviewed pipelines to ensure accurate timelines and loan funding dates
Supported lending teams in all day to day job functions
Monitored incoming telephone call queue to ensure an abandoned ratio of less than 1%
Reviewed initial loan documents
Reviewed closing documents
Reviewed and updated lending procedures as needed
Participated in all assigned regulation tutorials
Controlled all escalated telephone calls and maintained borrower Complaint Log for Managements monthly review
Reconciled and paid department’s monthly invoices
Maintained appraisers license and Insurance information and presented to the Board of Directors yearly
Solidified relationships with outside vendors
Real Estate/Consumer Loan Processor/Underwriter
Interviewed applicants on the phone or face to face and boarded loans into the Loan Origination Systems
Analyzed applicants financial status and credit history
Daily, prepared applicants needed item letters to ensure faster turnaround time
Updated Loan Origination System with all items received and pending
Prepared initial loan documents
Single lending authority of $50,000 for Consumer products
Single lending authority of $500,000 for Real Estate products
Opened title, escrow and ordered appraisal reports
Reviewed and cleared preliminary title issues
Approved, denied or counter-offered loan files
Prepared closing documents
Ordered tax service contracts and flood certifications
Cleared conditions prior to funding and ordered proceeds for outgoing wires
Loan Servicer
Reviewed post closing documents for accuracy
Followed up on all outstanding trailing documents within 90 days
Tracked all incoming closing documents on the LOS system
Audited closed mortgage loans and shipped to vault
Posted daily payments through interface from the banking system
Disbursed escrow accounts