Customer Service High School

Dwight Martin

Maintenance Supervisor

Houston, TX 77086

**************@*****.*** - 832-***-****

I have nine years experience as a supervisor in apt.maintenance. I have saved my employers thousands of dollars by eliminating the need to contract AC and heating repairs and replacement. I am proficient in diagnosing minor and major problems and making necessary repairs or installing new equipment. I eliminated the need to replace defective halogen light fixtures which are expensive by, bypassing burnt out transformers and installing regular 120 volt light bulbs, which was a saving of $12 per bulb used. I pride myself on achieving efficiency and proficiency. I believe in treating team members fairly while expecting their best work performance. I lead by example while expecting co-workers to take initiative. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Facility Maintenance Technician

U-Haul International - Houston, TX

Responsibilities

Make repairs at ten different locations in the Houston area. Repair or replace; a.c. units, light fixtures, doors; rollup and swinging, display signage, sheetrock, window glass, building and window decals, propane tank decals. Responsible for company vehicle and tools. Occasionally operate man lift for roof inspecting and security light bulb changes, and fork lift. Paint interiors and restripe parking and handicap areas off parking lots. General plumbing and electrical repairs.

Accomplishments

Learned to be multi faceted.

Skills Used

Driving 50+ miles daily, painting, repairs, documentation of work performed. Service Technician

A J Warren Service Company - Houston, TX - June 2015 to September 2015 Responsibilities

Run service calls to residential and light commercial locations. Diagnose, trouble shoot and repair heat and air equipment. Perform preventive maintenance inspections of equipment. Ac and heat checks. Accomplishments

Gained experience of having to work on systems on a daily basis. Skills Used

Expanded use of temperature and pressure measuring instruments.good customer service, use of gps to locate addresses, good driving skills.

Service Manager

Mid-America Apartments - Jackson, TN - July 2012 to June 2015 Responsibilities

Check swimming pool chemical levels, contact vendors for contract work, make ready empty apts, complete service request, service, install and repair heat and air equipment. routinely check ground and building lights. perform preventive maint. preform safety checks of grounds and buildings. Accomplishments

Our pool inspections always recieved a score of 100. I have reconfigured parking lights to take regular light bulbs instead of expensive sodium bulbs. I have one of the highest service completion rates for our area 24 hours or less.

Skills Used

heat and air repair, installing plumbing fixtures, installing electrical fixtures, grounds care. painting, pool care, appliance repair and installations

Service Manager

Memphis Housing Corporation - Humboldt, TN - April 2006 to July 2012 Responsibilities

Oversee maintenance of assisted living facility. Grounds keeping, good curb appeal, safety checks: security,lights and fire equipment.Boiler repair and service. Fill work orders, heat and air repair, electrical and plumbing repairs and fixtures replacement.Apartment make ready; painting, carpet cleaning, appliance repair or replacement. Oversee vendor/contractor work.Order supplies and keep good inventory. Assist elderly tenants, distribute commodities.

Accomplishments

Good customer service and relations. Excellent HUD, State and City inspections Best Assisted Living Facility Award.

Skills Used

Heat and air repair,installation and service. plumbing fixtures installation and leak repair. Electrical fixture installation and repair. Grass cutting, weed eating, blowing debris. Painting (rollers and brushes). Carpet cleaning, compassion for the elderly.

Lieutenant/Firefighter

City of Humboldt Fire Dept. - Humboldt, TN - August 1998 to June 2005 Responsibilities

Shift leader, Fire Officer

Check fire equipment; apparatus, gear, phones and radios. Answer emergency calls, fire fighting duties, driving. Cleaning station and grounds.

Accomplishments

Saving lives and property.

Skills Used

Fire fighting, public safety checks, driving, pump operation, public education of fire safety. EDUCATION

HVAC certified, EPA universal in technology

Tn. Technology Center - Jackson, TN

2005 to 2006

High school or equivalent in General studies

Humboldt High School - Humboldt, TN

1976 to 1979

SKILLS

HVAC/EPA, Customer Service, Plumbing, Electrical, Grounds keeping, Inventory management, Data entry, Public safety, Communication, Driving, Time management, Supervisory, Team leader MILITARY SERVICE

Service Country: US

Branch: army

Rank: e4 specialist

June 1979 to July 1982

Missle Control Crewman, POL Fuel handler

AWARDS

Best Assisted Living Facility

May 2006

Best kept facility in the Humboldt/Gibson County Area CERTIFICATIONS

HVAC/EPA Universal technician

Certified to service, repair and replace heat and air equipment. Registered with the State of Texas as a HVAC technician.

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