Collections Specialist
Resume:
Shelby Twp., Michigan *****
************@*****.***
GIRARD THIBERT 15089 NEWBERRY CRT.
OBJECTIVE To obtain a position within an organization where I can utilize my extensive accounting, credit and collection background.
SKILLS & ABILITIES AS 400 - J.D. Edwards One World, QAD Software, Getpaid, Infoview, Microsoft Office 2013, Timberline QAD EE Software Symitar 000 –Episys Quest A/R management, Accurint –Lexis Nexus skip tracing tool, QuickPay payment system, Outlook email system, Google email system.
EXPERIENCE
ACCOUNTEMPS, Troy Michigan
On Assignment Acument/Camcar 02/08/16 – 02/26/16
Short Term Assignment to cover Supervisor Vacation
Ran Daily Invoice Reports for Fontana Fasteners located in Elgin, Ill
Ran Daily Invoicing Faxed and Mailed invoices.
Recorded daily remittances on Excel spreadsheet.
Released Orders based on past due balances.
Made collection calls to customers to get remittance updates for releases.
Emailed Invoice requests and documentation on shipments per customer requests.
Provided shipping documents and invoices to Sales Staff on request.
ACCOUNTEMPS, Troy Michigan 11/11/14 – 12/30/15
On Assignment Michigan Schools and Government Credit Union Troy, Michigan 11/11/14 – Present
Repayment Specialist
Responsible for outgoing collection calls utilizing the Symitar A/R system recording notes for future reference.
Interaction with members utilizing good judgment to make payment arrangements within MSGCU guidelines.
Processing credit card, debit card and checking acct payments in QuickPay system.
Skip Trace utilizing Accurint-Lexis Nexus system.
Locate individuals using TLOxp – People locater.
Taking incoming calls from members helping them make payment arrangements within MSGCU guideline.
On Assignment Acument/Camcar, Sterling Heights, Michigan (5/28/13 – 11/15/13)
Credit and Collections Specialist
Responsible for Collections for customers Q thru Z on the Camcar side including Continental Auto Systems worldwide and L thru Z on the Ring Screw side.
Ran weekly A/R reports and held biweekly meetings with management and Sales executives.
Made collection calls daily and emailed clients on past due balances.
Places notes in both systems for Camcar, QAD and Getpaid for follow-up such as payment dates and customer quality and pricing issues.
Placed notes in the As-400 system for customer on the Ring Screw side of the business.
Placed orders on hold when customers are over their credit limit and released orders when either AS-400 or QAD customers automatically went on hold.
Increased or decreased credit limits utilizing D & B reports and credit checks with Credit Manager approval.
Maintained customer files with all relevant correspondence which includes D & B reports, payment history and pricing issues.
Utilized customer websites if available for tracking invoices and payments.
Worked closely with CSR’s to obtain POD and Shippers per customer requests and gather information to reconcile customer accounts for quality and pricing issues to get invoices paid on a timely basis.
Worked with the implementation of the new QAD EE system for GO LIVE at the Belvidere plant.
ON ASSIGNMENT – INSTAR SERVICES GROUP, TROY, MICHIGAN (12/14/11 – 05/01/13)
Credit and Collections Specialist
Responsible for Collections of specific branches within the company.
Made collection calls daily and emailed clients on delinquent accounts.
Worked closely with Ins. Companies and adjusters to resolve pricing issues.
Held bi-weekly phone meetings with branches to get updated status on open A/R.
Negotiated settlement agreements between the customer, Insurance Companies and Adjusters.
Processed invoice adjustments and submitted to billing for processing.
Processed write off forms for bad debts and submitted to billing for processing.
Placed accounts for collection using third party collection agency.
Recorded notes from calls or emails on my client log and Timberline.
Processed all credit card transactions for the company.
Responsible for daily deposits using desk top check processer.
Posted all transactions to customer and general ledger accounts and balanced to PNC daily cash report.
Reported daily cash balances to CFO and Corporate Controller by running reports from the Company’s PNC account.
Recorded all fixed Asset sales on Excel spreadsheet in the shared drive.
On Assignment Acument/Camcar LLC, Sterling Heights, Michigan (07/14/11 – 12/09/11)
Credit and Collections Specialist
Responsible for Collections for customer’s L thru Z on the Camcar side including Continental Auto Systems and Cummins Steering plus L thru Z on the Ring Screw side.
Ran weekly A/R reports and held biweekly meetings with management and Sales Executives.
Made collection calls daily and emailed clients on past due balances.
Placed notes in both systems for Camcar QAD and Getpaid for follow-up such as payment dates and customer quality and pricing issues.
Placed notes in the AS-400 system for customers on the Ring Screw side of the business.
Placed orders on hold when customers are over their credit limit and released orders when either AS-400 or QAD customers automatically went on hold.
Entered new customers including multiple ship too addresses into the QAD and Getpaid.
Increased or decreased credit limits utilizing D&B reports and credit checks with Credit Manager approval.
Maintained customer files with all relayed correspondence which include D&B reports, payment history and pricing issues.
Utilized customer websites if available for tracking invoices and payments.
Worked closely with CSR’s to obtain POD and Shippers per customer requests and gather information to reconcile customer accounts for quality and pricing issues to get invoices paid on a timely basis.
R.L. Polk Co. Southfield, Michigan (12/01/02 – 03/06/09)
Credit and Collections Specialist
Responsible for collections of OEM accounts local and Canadian.
Responsible for collections of Software Services and Dealer Solutions.
Ran A/R aging reports weekly and reported to management on past due balances.
Made collection calls daily on past due balances and maintained notes in the AS-400 system regarding resolutions of past due balances.
Hard copies of emails and any correspondence were kept in the customer files as backup to notes entered into the AS-400 system.
Held weekly meetings with Sales staff and management to update on past due balances and answer questions on resolution.
Mentor the Sales staff with regard to problem areas which contribute to past due balances.
Administrator of the Covisint system which housed GM Supply Power, Chrysler and Ford Motor Systems.
Entered invoices for US and Canada Chrysler Corp. and track for payment utilizing customer’s websites.
Ran reports from the OEM’s websites to project future payments for cash projection to management.
Ran credit checks on new and existing customers and set credit limits using D&B software and trade references.
Approval authority up to $300,000.
Processed credit card payments.
Reconciled customer accounts for month end close.
Ran unapplied cash reports weekly and directed the A/R dept. to post to appropriate customer invoices.
Developed the DO NOT SELL List which was available to Sales and Management.
Year end projects as assigned by the Credit Manager and auditors.
Accountemps, Southfield, Michigan (07/02 – 12/01/02)
On assignment R.L. Polk Co
MSX International Warren, Michigan (02/98 – 05/02)
Finance/Senior Credit and Collection
Entered payables and balanced for month end.
Assisted Finance Dept. with Bank Reconciliations.
Entered Fixed Assets and ran monthly depreciation reports.
Responsible for collections of OEM accounts.
Ran weekly A/R aging reports and distributed to management.
Made collection calls daily and entered notes in the AS-400 A/R system on resolution of past due balances and other related issues regarding a customer’s account.
Held meetings weekly with Credit Manager focusing on past due balances and made recommendations on problem areas.
Worked with the cash application department at month end to resolve unapplied cash and post to appropriate customer’s invoices.
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