Sales Representative

Shalini Sharma

**,**** ******

Kolkata-******

Mobile: 828-***-****

Residence :24382789

E mail ID: ***********@*****.***

Inside Sales Representative / Telesales

Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition

uQuota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.

uPersuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.

uTenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.

Sales Skills

u Cold Calling & Telephone Sales

u Customer Support By taking care of customer post sales also

u Powerful Presentations

u Business-to-Consumer Sales

u Referral Query Generation

Career Progression

Experience : 2 year 6 month

Post: Recruited as a Telemarketing Executive in a DSA (ABACUS, at DURGAPUR BRIDGE)and after 1 year recruited as Team Leader for 6 TMEs

Worked :As a dedicated employee for the mentioned time period. I was dealing in Sales for cards and Personal loan. After working for 1 year as a TME,i was promoted to TL post . I use to motivate my team and urged them to generate more sales. I have also done retail sales at Chowringee Branch For the said Company, For cards and Loans section..

Experience: 2 Years

Post: Recruited as a Holiday Expert for designing Holiday Package (DOM) in the year 2012. Worked as a Mentor for 6 months.As a mentor i have guided and motivated my team to perform well and generate more sales even in pressure I have also imparted Training to newly recruited batches and have also taken interviews while working as a Mentor.

Worked: As a specialist for designing holiday packages for cutomers.Dealt with cutomer queries related to the destination. Have designed packages for Kerala, Goa, Kashmir, Himachal,Gujrat,North east ect Also has experience in dealing with customers post sales and handling queries in travel, also have generated referrals through the customer base

Personal Details:

Nationality : Indian

Date Of Birth : 10th October 1987

Educational Qualifications : Gradute from Calcutta University'2003

Have a good computer Knowlegde...

Have also done a Computer Course from NIIT

Language Speak : English, Hindi,Bengali,

Language Write : English and Hindi

Other Interest : I like travelling and meeting people, making friends, have

travelled Destinations like Goa,North-East, Kashmir,South India,Orrisa..

Future Goal : Want to work with a good and reputed Company and render good service with full dedication

DATE: 01st March 2016

Signature: Shalini Sharma

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