#* ******** **. ***. ********* St. North Susana Executive Village, Quezon City
Contact Number: 099*-***-****
E-mail Address: *************@*****.***
ANNABELLE RENIVA CRUZ
POSITION APPLYING FOR
Sales Agent/Technical Support Representative
OBJECTIVE
To be able to contribute to the company’s growth and development, to enhance my knowledge and skills, and to fulfill my duties and responsibilities in the career that I have chosen.
PERSONAL BACKGROUND
Date of Birth : September 14, 1962 Height : 5”5’
Place of Birth : Manila City Weight : 150 lbs
Citizenship : Filipino Languages : English & Filipino
Civil Status : Widowed Religion : Catholic
Drivers license: Yes Passport : Yes
EDUCATIONAL BACKGROUND
Tertiary
1978-1982 AB Mass Communication
St. Joseph’s College
E. Rodriguez Ave., Quezon City
WORK EXPERIENCE
2013 – 2015 Teleperformance
Billing and In bound sales account - TELSTRA
Quezon City
2013-2013 AIG
Sales Account
Alabang
Optus Telco Sales Account
Ayala, Makati
2009 – 2011 Genpact/ Wachovia
Sales and Finance Coordinator
Alabang
2008 – 2009 EPLDT
Technical Support
Shaw Boulevard
2007 – 2008 Sykes
Sales account
Quezon Avenue
2005 – 2007 People Support
Sales account
Ayala, Makati
2000 – 2005 Canteen Concessionaires
BF Homes, Paranaque
1997 – 2000 DS Promotion
Coordinator
Cubao, Quezon City
1988 – 1997 CRC Gasoline Station
Owner/Manager
Paco, Manila
1982 – 1988 Botique and Video Rentals
Fairview, Quezon City
Maintain key accounts of loyal customers and grow their existing sales
Attract and develop new accounts by building reputation of integrity and knowledge
Sales and telemarketing for broadband and voip subscription
Technical walkthrough assistance
Minimal billing queries and adjustments
Consistent top agent for quarterly sales
SKILLS
Excellent in client relations for sales and marketing
Technical background on chemicals, raw materials for personal care and home care
Effective communication and interpersonal skills
Fluent in oral and written Filipino and English language
Knowledgeable in MS Office – Word, Excel and Power Point, Internet
CORE COMPETENCY
-Client relation management -Fast learner
-Willing to learn and be trained -Competitive
-Persistently determined -Entrepreneurial mindset
-Goal oriented -Excellent sales background
CHARACTER REFERENCE
-As per request.