March **, ****

Paladin Security- Burnaby, BC

Re: BC Healthcare Operations Manager

Dear Hiring Team Manager:

I am responding to the position announcement for BC Healthcare Operations Manager, I have a combination of experience and skills that I believe match well with Paladin Security is seeking for the BC Healthcare Operations Manager of this initiative. I would like to highlight here my qualities and credentials I believe are most relevant to the position.

Some of my recent achievements include:

MBA in Health care Administration

20+ years of experience in health care,community, society and education including 15 years as a Health care Administrator for the Ministry of Health in Iran

Budgeting, fiscal and human resources management to oversee and direct 90+ employees with operating budgets of up to $112 million in primary and community care process improvements

Wrote four policy papers to implement a national strategy plan for mental health, social health, alcohol, and substance abuse and integrated community mental health services (CMHC) within the rural and urban area, So provided mental health act throughout Iran

Orchestrated four departments with six project teams in improving business processes and ensuring optimum performance, and directed all national contracts with national/international organizations and raise funds at different departments and hospital

My leadership skills were that of having an open-door policy in which my employees knew if there existed a work related problem or if they had a suggestion that my door was open to them and I would make time to see them. I also am aware of the importance of working effectively in a team to minimize risks and ensure safety.

I feel certain my strong initiative and commitment to excellence, coupled with my solid management background will be of immediate value to your organization. I would like to invest my skills, abilities and knowledge to work with your company. Thank you for your time and consideration. I look forward to your response, and hope to learn more about your client’s plans and goals, and how I can contribute to its success. You can contact me at 604-***-**** or act0el@r.postjobfree.com

Very respectfully,

Ali Nikfarjam

OBJECTIVE: BC Healthcare Operations Manager

HIGHLIGHTS OF QUALIFICATIONS

MBA; Project Management Professional skill

20 years professional experience in public health arena as a Health Care administrator, including 15 years’ experience as public health Director, Project Manager, Case and Risk Management, Sales & Marketing in medical industry with various stakeholders and non-profit organizations and Hospital

Strong background in leadership and collaborated effectively with internal and external stakeholders to develop, evaluate programs, and services within a complex environment with Fundraising experience

Experienced in mental, social health, addiction (HIV/AIDS) issues and prevention programs.

Excellent experience in Medical consultant with hospitals,Clinics, health and treatment centers

So Strong knowledge and experience in, Emergencies Medical Center, Disaster and EOC.

Directed and oversaw 90+ professional, technical, and support staff while achieving set objectives

With effectively balanced, and managed operating budgets of up to $112 million

Proficient in Microsoft Office Suite with expertise in excel, word, access, data base management

CAREER PATHWAY

MINISTRY OF HEALTH, Tehran, Iran 2000 - 2014

Director, Chairman of Research and Development of Emergency Medical Services Center (Jan – Sept 2014)

Managed projects, and consultation processes for diverse stakeholder groups

Prepared plans that outline operating procedures to be used in response to disasters or emergencies.

Implemented and explained project objectives, missions, and methods during strategic planning

Managed the research and development program, and designed, and optimized research processes

Major Accomplishments

Standardized medical emergency care services, monitor and evaluation of those services

Formulated and provided a road map for disaster management, and emergency operation services

Strengthen information technology and designed various emergency programs to improve the services

Director, Chairman of Alcohol Department (2011 - 2014)

Led initiatives in policy making, planning, collaborating, monitoring, and evaluating to physical sources, organizations, budget, human resources and education.

Collaborated with World Health Organization about primary health care

Supervised and trained volunteer teams of 20 or more to maintain standards of excellence

Managed all national prevention, harm reduction, treatment, and rehabilitation programs

Major Accomplishments (Major Projects)

Wrote a policy paper to implement a national strategy plan for alcohol addiction

Reduced the incidence of high risk behavior in driven

Expanded (35%) the reach and range of harm reduction initiatives

Director, Deputy of Mental Health, Social Health and Substance Use Bureau (2008 - 2013)

Processed and managed administrative documentation for various projects and programs

Collaborated with international organizations (i.e. WHO, UNICEF, else) to formulate, follow-up,

and execute mental health and substance use (MH&SU) prevention programs

Directed and managed human, physical, and financial resources

Created and implemented a foundation, and several corporate philanthropic programs dedicated to mental health with non-profit organization.

Major Accomplishments

Reduced the burden of mental health disease

Designed and implemented a community based intervention model in social health with priorities suicide, violence and addiction

Provide a policy paper to implement a national strategy plan for mental health and addiction programs

Stopped HIV/AIDS for substance abuse

Integrated mental health, substance abuse programs (CMHC) within the primary and community care services in rural and urban area (up to 70% coverage). So provided mental health act throughout Iran.

Reduced (25%) average annual cost per patient for mental and addiction diseases

Improved (40%) patient access to primary and community care services

Director, Executive manager and Planning Deputy of Medical Emergency Centre (2000-2008)

Coordinated disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.

Oversaw human resources at all facilities and offices throughout fifteen province in top HR position for large, outsourcing provider for emergency-medicine services.

Evaluated and determined the needs and priorities of the Centre to plan objectives and budgets

Collaborated with government agencies to develop medical emergency centres within the city, airport, seaports, and railway stations

Monitored and developed Sales & Marketing in medical industry

Coordinated with various organizations to advocate for the increase of human resources, financial assistance, and improved equipment to decrease mortality rate due to traffic accidents

Major Accomplishments

Reduced hospital admission by 10% and need for surgical procedures through health education programs and initiatives in rural and remote areas

Strengthened cross-system collaboration and coordination for a comprehensive and integrative system of care and decreased (25%) complexity of services

Interned and exported the emergency medical instruments

reduced (15%) arrival time of patient to emergency care in cities and roads

Other work experience:

Instructor, Addiction Counselling Courses, Behzisty University, Tehran, Iran 2011-2014

Instructor, First Aid, Tehran Jahad University, Tehran, Iran 2006-2014

Instructor, Medical Emergency Technician, nurse, midwifery students, Azad University, Iran 2010-2011

Hospital Director, General and special hospital, Ahvaz, Iran 1995-2000

Management Consultant, Automobile Industry Ministry (Iran Khodro Diesel Co) Iran 2001-2003

Executive director, Semnan Medical Science University, Semnan, Iran 1999-2000

Vice president, Super Specialty Medical Clinic, Ahwaz, Iran 1998-1999

Director, Veterans Foundation Organization, Khoozestan, Iran 1997-1998

Chair, Medical Insurance Services Organization, Khoozestan, Iran 1996-1997

Director, Supervisor, Masjedsoleyman District Health Network, Iran 1994-1996

VOLUNTEER EXPERIENCE

Executive Board Member, Lynn Valley Library, North Vancouver, Canada 2016

Supervisor, General Practitioner, Ghadire Khom Clinic (NGO), Tehran, Iran 2006-2013

Main duties: admitted, examined, and medicated, so managed emergency care and dispatching of patients to hospital, counselling and performing of small outpatient surgeries

Addiction and Community Counselor, Sobh-Omid Center, Tehran, Iran 2010-1014

Main duties: Therapist, Counseling in psychology affairs and social worker in treatment of concurrent disorders, alcohol and substance abuse diseases

EDUCATION

Certificate, Project Based Language Training Workplace English (PBLT) Mosaic, Vancouver 2015-2016

Certificate, Addiction Counselling, VCC College, Vancouver, Canada 2016

Diploma, Holistic Medicine, Ministry of Health, Iran 2013-2014

MBA in Health Care Administration, Ministry of Industry, Iran 2012-2013

International Diploma of Mental Health Law & Human Rights, International Law Society, Pune, India 2011- 2012

Research Methodology Certificate, Tehran Medical University, Iran 2005

Diploma, Object-Oriented Computer Programming, Cavendish College, London, England 2001

Medical Degree (General Physician) Tehran Medical University, Iran 1987-1994

PUBLICATIONS

More than 30 reference book reviews, as a writer, translator, and editor in public health field

Over 10 articles in national / international journals as a first writer or correspond in different part of public health such as road map/ policy letter about mental health, substance use and alcohol prevention programs, also suicide, PHC, social health,road traffic, child abuse/ maltreatment and else.

Publications in prepare service packages, guidelines and protocols of public health

Designed educational curriculums in public health especially mental, social health and addiction

PROFESSIONAL DEVELOPMENT

National Registration System of Suicide Behaviors, Karolinska Institutet, Stockholm, Sweden 2012

Training for trainers Diploma (Methadone Maintain Therapy), Behzisty University, Iran 2012

T.O.T, Diploma (Maintain Therapy with Stimulants, Matrix Method), Behzisty University, Iran 2011

Drug preventing parental skills and life skills, Tehran University, Tehran, Iran 2010

Disaster management, medical emergency Certificate, Tehran, Iran 2009

Organization management skills, Iran University, Tehran, Iran 2008

Professional meeting facilitator skill," techniques designed’, Semnan University, Iran 1999

PROFESSIONAL MEMBERSHIPS

Member, Knowledge Management Unit (Guideline, Protocol) MH&SU and Alcohol Programs 2013-2014

Member, Formulation of Guidelines and Executive Standards for Iran Drug Control Headquarters 2010-2011

Member, National committee of medical emergencies, MOHME, Iran 2010-2011

Member, Strategic committee of health promotion system 1995-2011

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