Manager Office
Resume:
La Ronda Johnson
***********@*****.***
EMPLOYMENT HISTORY:
**** ** *******: Shift Supervisor: Rite Aid
Open and close the store as required
Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store
Follows and direct others to follow store policies and procedures for operational flow of establishment
Evaluate staffing and inventory levels to ensure proper accountability during each shift
Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops.
Conduct inventories and process orders as required
Follow inventory stocking and recording guidelines
Assist store manager with accounting and banking responsibilities
Train and on-board new Team Members on procedures
Lead and manage shifts while acting as manager-in-charge of store
Lead the team to perform in most efficient manner per task
Responsible for the overall shift operations, sales performance and execution of brand excellence in a store
Assisting customers with their shopping needs
Handle all customer transactions in a timely and courteous manner.
Responding to customer complaints/concerns with a sense of urgency to see to their resolution
Merchandise plan-o-grams within seasonal departments, end caps, displays and basic inline departments according to store management direction and corporate standards
Control inventory by performing proper receiving and stocking standards including accurate cycle counting, and processing merchandise transfers according to procedures
Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates
Respond to any unexpected emergencies to ensure the protection of company assets
Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule while ensuring that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
2014 to 2015: Administrative and Training Coordinator: Superior Group: Orbital ATK
Established and maintain an active Secret Security Clearance
Strong organizational skills in coordinating, project scheduling and administrative tasks
Certified in MS Office Suite Familiar with AS 9100 I ISO 9001:2008 standards
Familiar with Acquisition Process, Department of Defense (DoD) regulations, terminology, and acronyms
Coordinate/Schedule meetings as required
Strong customer relations, documentation and oral communication skills utilized in the obtainment of Quotes (RFQ) and Purchase Requests (PR)
Ensure the necessary measure are taken to meet program schedules and development goals of program
Coordinate /Schedule with Materials Planner to expedite materials as required
Provide status updates timely feedback to first line Supervisor / Lead
Knowledge of conference/AV IT equipment
Coordinating ground transportation for visitors as needed.
Coordinating remote office facility
Monitoring, ordering and stock supplies and stationary requirements
First point of contact for office and employee inquiries
Process and solve inquiries as appropriate while maintaining a commitment to quality
Maintaining files, spreadsheets, and databases as needed to monitor vendor deliveries of services or goods
Overseeing, scheduling and managing work for facility services
Managing Access control system, guest registration, badge issuance and retrievals
Submit and process Travel Requests and Expense Reports
Establish, execute and maintain new hire and training records for all employees
2009 to 2014: Project Coordinator: Yulista Aviation Management Services, Inc.
Established and maintain a Secret Security Clearance
Computer literacy (MS Office Suite)
Fill in as Back up Receptionist as need
Detailed oriented, strong organizational skills in coordinating, project scheduling and administrative tasks
Update program requirements and project schedules as needed to meet schedules and development goals of program
Coordinate meetings as required
Familiar with AS 9100 I ISO 9001:2008 standards
Familiar with Acquisition Process, Department of Defense (DoD) regulations, terminology, and acronyms
Trained in Statement of Work (SOW), Task Order Request for Proposals (TORFP's),
Contract Data Requirement Lists (CDRL) Draft reviews and submittals
Interface with Government customers to develop new and follow-on work in a variety of Military Systems
Successful in assisting with business development by integrating
Training Manuals (TM's) for Shelter program
Manage Data base for Monthly Contract Data Requirement Lists (CDRLs) submitted to the Government, Production of Integration Lab
Provide logistical support to the program
Compiled numerous projects Purchase Requests (PR's), Purchase Orders (PO's) and Work Order (WO) submissions both on-site and off site
Submit and assure updated information is accessible through Configuration Management Office (CMO)
Collect, review and submit project's Monthly Project Assessment (MPA) reports
Brief quarterly Integrated Program Management Review (IPMR) meetings
Assist with program issues: track program metrics, cost reports and product data
Assist in the development, review and upload process of Project
Management documentation that includes:
Design and Development Input and Output (DDIO's)
Contract Data Requirement Lists (CDRLs)
Technical Reports (TR)
Status Reports (SR)
Conference Minutes (CONM)
Integrated Master Schedule (IMS)
Product Drawing, Models, and Associated Lists (POL)
Engineering Change Proposals (ECP)
Subcontractor Requirements
Rough Order of Magnitude (ROM)
Assist in compilation and management of Bill of Material (BOM)
Assist in the creation and assignment of Work Orders (WO), Purchase Requests (PR) and Quotes
Coordinate with Materials Planner to expedite materials as required
Kitting for the Integration Lab
Maintain inventory of parts for required builds.
Ability to read and interpret military drawings
Assist in implementation and documentation of redlines
Track project product through build, test and delivery
Provide status updates to first line supervisor
2009 – 2009: Medical Receptionist: Jones Valley Chiropractic - Dr. Curt P. Summers
As medical receptionist, I supported administrative functions such as manual/computerized scheduling, billing, and medical/insurance records management, including major carriers and Medicaid. Successfully demonstrated the coordination and de-conflicting of calendars /appointments processed daily of an average of fifty (50) patients on a weekly basis for a fast-paced general practice. I orchestrated lines of communication between patients, physician, staff, and laboratory personnel which required interpersonal skills and ability to verbally communicate with public and other staff., Scheduled patients' medical screening’s and followed up to obtain results. On a daily basis I obtained medical transcriptions from and for physicians and collecting/processing patients' co-payments at close of day.
2009 – 2009: Server: The Ledges & Santa Fe Cattle Company
My duties as a server involved making sure that both the restaurant's employees and customers were pleased. I represented the culture of the establishment and can apply these same principles to any future employment. Relaying the customers' preferences is part of my job and one of my duties is to create a harmonious relationship between a restaurant and its customers. My overall duties included tending to customers, their food, and their dishes; making sure that those in the kitchen get the order in a timely fashion; and ensuring that the check is paid. My duties have provided extensive expertise with dealing with the public sector, interacting with coworkers and have enhanced my oral communication skills.
2004 – 2008: Production Specialist: Sanoh America Inc.
Sanoh America is an industry-leading supplier in North America specializing in tubular products for automotive applications. I worked in a manufacturing and production environment supporting the production of automotive brake and fuel lines such as Brazed Steel Tubing, Welded Steel Tubing, Stainless Steel Tubing, Fuel Injection Rails, Mono-layer Tubing, Multi-layer Tubing, various fluid Handling Systems (water, oil, air, counter-exhaust gas, fuel, gas, etc.) and other applications. Each tube undergoes a special end fabrication process, after which the tubes are bent three-dimensionally using a high-speed, multi-purpose bender and combined using a resin clamp. This position provided expertise in following repetitive work instructions, production procedures and quality standards, interface with coworkers and production supervisor as required to meet production schedules, monitored flow of work product and monitored any problems with production equipment.
2004-2005: Receptionist/Office Assistant: Alabama Chiropractic Back Pain Clinic
Provided administrative support to office staff and provided expertise/ability to interact effectively and in a supportive manner with patients of all backgrounds. Position provided excellent telephone and etiquette skills to include ability to work under pressure. Greet patients and sales representatives; and respect I maintain privacy of records/personal information. I scheduled appointments, maintained records, and forms. I gathered price quotes/purchased maintained office supplies for front desk activities and office use. I have participated in staff and educational meetings as required. I utilized computers skills to support administrative tasks while supported other staff/co-workers as needed.
2000 – 2004: Wait Staff/Guest Services: Copeland's of New Orleans
Reported to the General Manager and supported multiple duties in operating a business sector franchise that included responsibilities of Sales, Marketing, Events Coordinator, Guest Liaison, Wait Staff, Hostess rotation and other administrative support to management and coordination of team- associates. Position required flexibility and ability to work in stressful situations. I monitored quality of food and service. I assisted in providing Team Members and Shift Managers with the appropriate training and support as needed. Provided support for the purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality. Motivated team members/shift managers and maintained high standards of service throughout the operational day by demonstrating/leading by example.
1997-1998: Production Assembler: Sanmina-SCI Corp. (formerly SCI Systems Inc.)
Sanmina-SCI Corporation is a leading electronics contract manufacturer that provides a total manufacturing solution. I performed work in an International Organization for Standardization (ISO) manufacturing and production environment on a wide variety of electronic or electro-mechanical assembly operations on assemblies or sub-assemblies. Specifically, I was responsible for assembly functions on items such as carious glucose monitors, Hewlett Packard computers, Dish Satellite Systems and other such finished items. I determined and/or followed methods and sequence of operations in performing wiring, component installation, and cable harnessing on assembly units. I have the ability to read and understand technical documents that are required to complete builds. I monitored accuracy/quality to blueprint specifications. I operated various hand tools, performed repetitive task on assembly line, and followed written instructions from formal procedures to include all quality/ISO work instructions.
1994-1997 - Various Administrative and Office Assistant Support Positions
Supported activities to include but not limited to bookkeeping, financial aid assistance, office administrative support, purchasing/buying support and other such administrative support
OBJECTIVE:
To support a company by use of my experience and education in order to make the firm more successful in support of their customer's requirements and internal business operations.
SUMMARY OF QUALIFICATIONS:
I bring to the table over fifteen (15) years of proven experience where I have demonstrated the ability to work on my own initiative and as part of a team. Through my experience I have assisted Vice Presidents, Program Managers, Project Managers, Project Leads, Physicians, Medical Staff, and General Managers along with fellow coworkers. I have taken on responsibilities and the initiative to following through on assigned tasks at multiple levels to include Programmatic, Administrative, and Technical/Manufacturing support where I have established and maintained effective working relationships at all employee levels in a team environment. I am certified and proficient in Microsoft Office Suite and pay strong attention to detail while demonstrating excellent oral communication skills and have the ability to work under pressure all while maintaining a courteous attitude towards fellow employees and customers.
EDUCATION:
Calhoun Community College:
2014: Associates of Applied Science / Business
DEFENSE ACQUISITION UNIVERSITY (DAU):
LOG 204 SECTION 305 CONFIGURATION MGMT (2009) LOG 200 INTERMEDIATE ACQUISITION LOGISTICS (2013)
LOG 103 SECTION 312 RELIABILITY, AVAILABILITY AND MAINTAINABILITY (RAM) (2012)
LOG102 SECTION 307 FUNDAMENTALS OF SYSTEM SUSTAINMENT MANAGEMENT (2010)
LOG 101 SECTION 303 ACQUISITION LOGISTICS FUNDAMENTALS (2010)
ACQ 201A SECTION 302 INTERMEDIATE SYSTEMS ACQUISITION COURSE (2012)
ACQ 101 SECTION 304 FUNDAMENTALS OF SYSTEM ACQ MGM (2009)
Certificates of Completion:
JTH Consulting, LLC:
Federal Acquisition Regulation Overview, training hours: 14 (2011)
Fixed Price Contracting, training hours: 6 (2011)
Certificates:
COMPUTER TRAINING CENTER OF HUNTSVILLE:
Microsoft Project 2010: (2012): Level 1 and Level 2
Excel 2010: (2012): Level 1, 2 and 3
Diploma:
Lee High School
Graduate
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