Pamella Wright

*** ******* ***

Calgary, AB T*J *Y1

Mobile: 587-***-****

act0ck@r.postjobfree.com

PROFESSIONAL EXPERIENCE

SAIT Polytechnic HOSPO Career Expo 2016 Jan – April 2016

Human Resource Lead

Oversees the administration of Employee Performance Reviews

Monitors working relationships in the group and settle concerns/disputes

Organizes the Performance Evaluation schedule

Facilitates training and compiles training materials

Delta Bow Valley May 2015 -Internship

Front Desk Agent

Register guests and assigns rooms. Accommodates special requests whenever possible.

Assists in preregistration and blocking of rooms for reservations.

Adheres to proper credit, check- cashing, and cash handling policies and procedures.

Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

SAIT Polytechnic September 2014-April 2015

Fundraiser

Make outbound calls to Alumni to raise funds for the institution

Perform data entry associated with the position

Update alumni profile account

Introduce and explain SAIT benefits

Elephantgroup Jamaica Ltd January 2013- July 2014

Human Resources Generalist

Conducting employee termination, hearings & preparation of all relevant documentation

Interviewed prospective employees

Introduced orientation of new hires in a developing organization

Implemented a report that calculates vacation and sick reporting

ADS Global Ltd. July 2011 – May 2012

Human Resources Manager

Leading the hiring process of all Call Centre associates

Track each vacation, sick and attendance records on a daily basis

Maintain accurate employee records and ensure efficient file management

Ensure an overall healthy staff relations within the work environment

Xerox June 2002-Nov. 2010

Operations Manager

Prepares and conducts performance evaluations on a quarterly basis.

Liaison with strategic business unit manager to ensure goals are met.

Participates in developing projects based on client’s expectations.

Produce accurate production and quality reports to meet specific deadlines

Xerox April 1997- June 2002

Human Resources Assistant

Responsible for new employee training and coaching

Administer and evaluate applicant’s tests.

Supervised records, testing, training and benefits staff.

Maintained Records and Headcount Reports.

Xerox

Human Resources Benefits Coordinator Jan 1993 – April 1997

Responsible for all correspondence such as employment letters

Responsible for the day to day administration and co-ordination of all activities of the HR Department

Administer group benefits plans such as Health Plan and Life Insurance

Liaison with Insurers, accounting and medical facilities to ensure policy renewals are accurate

EDUCATION:

SAIT Polytechnic Sept 2014-June 2016

Diploma, Hospitality Management

Northern Caribbean University Jan 2009-Aug 2013

BSc. Management Studies, Human Resources Management

Stony Hill HEART/NTA academy Jan 1992-Dec 1992

Accounting and Sales/Marketing

VOLUNTEER EXPERIENCE:

Building Supervisor March 2015

Prostate Cancer Canada, Step up Awareness

Director of Projects and Social Affairs Oct 2011- May 2012

United Student Movement, NCU

Member May 2012–July 2014

Kiwanis Group Providence

REFERENCE: Available upon Request

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