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Customer Service Human Resource

Location:
Phenix City, AL
Posted:
March 18, 2016

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Resume:

GLORIA H. BARNES

*********@*******.***

*** *** **** ***

Valley, AL 36854

334-***-****

Education Auburn University Auburn, Alabama

Bachelor of Science in Business Administration,

Major in Human Resource Management

Graduated May, 2005

Relevant

EXPERIENCE

School Accountant, Beulah Elementary School (Lee County Board of Education)

Valley, AL, December, 2013-Present

● Responsible for all Accounts Receivable and Accounts Payable for School

● Utilize McAleer Computer system to maintain 120+ Budgets

● Compose budget for new school year

● Process Payroll on weekly basis for 97 Employees

● Distribute payroll on a monthly basis for all employees

● Daily Verification of work time and hours for all employees in VERITIME computer system

● Maintain AESOP computer system with daily absences and ensure substitutes are in place for all absences

● Maintain all calendars for school administrators

● Responsible for daily bank deposits

● Conduct interviews for all open positions

● Administer new hire orientation with all new employees on school procedures, benefits, leave guidelines, etc.

● Responsible for organization and implementation of all school fundraisers

Technical Support, Welding, KIA Motors Manufacturing Georgia

West Point, GA, August, 2009-December, 2013

● Conduct daily inventory of all bulk materials used for production

● Responsible for ordering all bulk materials needed for productions

● Maintain inventory levels of all consumable products used in weld shop

● Responsible for all aspects of purchasing process for both bulk and consumable items

● Maintain all records including backlogs and usage in SAP system

● Responsible for the organization and management of tool sub-material storage areas

● Ensure departmental compliances are met in relation to external certifications

(i.e.,TS16949/ISO09000/ISO14001)

● Perform audits and schedule training for external certifications

● Responsible for accurate and timely payment of accounts receivable

● Utilize SAP system to manage inventory and purchase materials

● Maintain charts to show accurate inventory levels

● Manage departments monthly and quarterly budgets

● Maintain all employee attendance records and work schedules

● Maintain files for the welding department; purge and dispose of records per policy retention requirements

Contract Recruiter, KIA Motors Manufacturing Georgia

West Point, GA, February, 2008-August, 2009

● Review applications of potential team members

● Conduct interviews and make hiring decisions

● Act as primary liason with future team members

● Extend job offers to future team members

● Conduct background checks for potential team members

● Resolve any issues with applicants as it pertains to qualifying for employment

● Follow human resources guidelines and procedures as it pertains to the hiring process

Administrative Assistant, Auburn University TES

Auburn University, AL, April, 2007-October, 2007

● Answered multi-lined phone and transferred calls to appropriate person

● Scheduled and organized calendars for office staff

● Provided Customer Service for office by answering questions of potential students

● Conducted several researches of information pertaining to competing programs

● Set-Up Travel Arrangements for staff members

● Assisted with various tasks around office

Staffing Supervisor, Staffing Solutions

Columbus, GA, February, 2006-March, 2007

● Developed and carried out recruiting strategies and processes

● Conducted interviews and made selection, hiring, and placement decisions.

● Administered testing to evaluate employee’s skills

● Administered all accounts payable and receivable

● Responsible for keeping accurate ledger of all account transactions

● Entered employee information into a system database (BridgeIT)

● Conducted orientation for employees

● Filled job orders effectively and timely

● Followed up with arrival calls and periodical quality checks

● Acted as primary liaison with the clients

● Worked with clients to evaluate skills required for each job assignment

● Generated new business through client service calls.

● Handled workers compensation and unemployment claims

● Participated in after-hours, on-call responsibility for branch.

● Prepared weekly payroll for 200 employees

● Conducted employee counseling sessions

Human Resource Specialist, PetNeighbor.Net

West Point, Georgia, July, 2005-December, 2005

● Reviewed, Called, and processed resumes on prospective employees

● Conducted job interviews

● Made selection, hiring, and placement decisions

● Conducted employee counseling sessions for employees

● Resolved employee disputes

● Composed policy and procedure handbooks

● Conducted employee expectation and training sessions

● Composed and implemented Employee Handbook

● Participated in ADP Implementation of Human Resource program

● Administered all employee benefits

● Assisted in preparing biweekly ADP payroll and reports

● Participated in employee reprimand conferences

● Composed weekly work schedules

Assistant Athletic Recruiting Secretary, Auburn University

Auburn, Alabama, October, 2001-June, 2005

● Called, Reviewed, and processed transcripts on prospective student athletes

● Entered prospective student athlete information into a system database

● Maintained and updated a department database

● Processed prospective student athlete questionnaires

● Answered and transferred prospective student athlete calls

● Composed organized and mailed prospective student athlete mail outs

● Scheduled and organized coaches’ and employees’ calendars

● Assisted in design and development of department stationary and note cards

● Completed paperwork to ensure compliance with NCAA guidelines

● Participated in all aspects of selection of a student organization (Auburn University Tigerettes and Tiger Hosts) consisting of 100

students that assist in athletic administration functions along with Alumni and development functions, including orientation,

interviews and selection process

● Conducted training sessions for Tigerettes and Tiger Hosts to ensure they understand their responsibilities and expectations

● Composed and conducted training sessions for Tigerettes and Tiger Hosts to ensure compliance of NCAA guidelines

● Assigned schedules and tasks to Tigerettes and Tiger Hosts according to their experience, work ethic and dependability

Additional Microsoft Word Microsoft Excel Microsoft Access

Skills PeopleSoft SAP Autoway

McAleer AESOP VERITIME

REFERENCES AVAILABLE UPON REQUEST



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