Office Assistant
Resume:
MIHAELA RALUCA MURESAN
Narciselor Street, no. *, Building C11, Apt. 1
Bragadiru, Romania, 077025
******.*********@*****.***
Qualified secretary with varied administrative work experience and proven ability to handle and manage office environment; possesses effective organizational skills in addition to willingness to work above and beyond the call of duty. Worked closely with the general manager or directorial staff to provide administrative support and built a relationship as a liaison between the office and the key contractors, gain trust of them and manage the stressful situations in a diplomatic way.
PROFESSIONAL EXPERIENCE
S.C. FREYROM S.A.
Freyrom was established in Romania in 1996, as a subsidiary of the Freyssinet International & Cie group, as a civil construction firm. This status provided the company with direct technology transfer and thus, enabled it to apply from the very beginning, in all the projects it became involved, the world's latest engineering solutions and technologies.
Office Assistant, June 2015 – Present: Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers. Typed documents such as correspondence, drafts, memos, and emails, and prepared reports weekly or monthly for management. Opened, sorted, and distributed incoming messages and correspondence. Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices. Greeted visitors and determined to whom and when they could speak with specific individuals. Recorded, transcribed and distributed minutes of meetings. Co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards.
Key Accomplishments:
Created highly effective organizational and filing system, resulting in easy access to critical information and streamlined office functioning.
Planned and coordinated numerous events, resulting in a significant increase in new members and consistent event success.
Planned the holiday’s presents for clients and made sure that the satisfaction level is well perceived.
Gathered feedback from contractors regarding the issues that they’ve came up against, and then solved the issues in a sociable and diplomatic manner.
Worked with difficult people and tried to solve the encountered problems, maintained a good relation with a calm tone and explained all the steps towards a proper agreement.
ISRA CENTER
Is among the leading marketing research companies in Romania due to its expertise, top companies due to its client portfolio and excellence in pharmaceutical industry research. Provides full-scale research solutions based on advanced methodologies that best fit the clients’ business needs.
Market researcher, August 2014: Liaising with managers to ascertain the business objectives and to what needs to be achieved. Conducting in-depth data analyses using traditional and advanced methods. Carrying out qualitative or quantitative research. Consulting clients about project requirements and objectives.
Key Accomplishments:
Analyzed the consumer buyer behavior and competitor trends to provide valuable feedback to companies so that they can devise strategies accordingly.
Monitored the traffic cameras for a better understanding of the transportation industry. Helped the company to identify several opportunities to market products.
PELLA EVENTS
It is a SPAR BUSINESS IDEAS PROVIDER’s subsidiary and provides consulting activities and business management.
Promoter, March-April 2013: Demonstrate and provide information on promoted products/services. Create a positive image and lead consumers to use it. Use of lectures, films, charts, and/or slide shows to attract the consumers. Distribute product samples, brochures, flyers etc. to source new sales opportunities. Identify interest and understand customer needs and requirements. Set up booths or promotional stands and stock products. Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc).
EVENTS
A famous label for communication and entertainment event. It is a major player on the market, for concerts and performances.
Office Assistant, February 2012: Answer phone calls and redirect them when necessary. Manage the daily/weekly/monthly agenda and arrange new meetings and appointments. Prepare and disseminate correspondence, memos and forms. File and update contact information of employees, customers, suppliers and external partners. Support and facilitate the completion of regular reports. Develop and maintain a filing system. Check frequently the levels of office supplies and place appropriate orders. Make travel arrangements. Document expenses and hand in reports. Undertake occasional receptionist duties.
Key Accomplishments:
Trusted to coordinate and organized the stage play for “Cirque du Soleil- Saltimbanco” show. Organized and arranged the pavilion’s seats in the assembly room, such as the show required. Managed to take care of the office issues when the employer was out. Resolved the problems in a proper manner for the clients to be happy and they’ve returned in the future to ask for our services. Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations. Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives. Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.
EDUCATION
TITU MAIORESCU UNIVERSITY - LAW SCHOOL, 2010-2014
Bachelor Degree
SCOALA CENTRALA HIGH SCHOOL, 2006-2010
Graduation Diploma
Constantine Academy – Manicure and Pedicure - Accredited Diploma courses
Certificates of qualification- graduation issued by the National Adult Training (CNFPA)
Constantine Academy – Nail Technician - Accredited Diploma courses
Certificates of qualification- graduation issued by the National Adult Training (CNFPA)
ADDITIONAL SKILLS
Analytical thinking, planning
Strong verbal and personal communication skills
Accuracy and attention to details
Organization and prioritization skills
Problem analysis, use of judgment and ability to solve problems efficiently
Expert in Microsoft Office – Use of Outlook and Excel most of the time
Speaker of English, Romanian and Spanish language
Critical thinking, decision-making
Planning and organizing
Adaptability and tolerant to stress situations
Self-motivated
Ability to work under pressure
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