Bilingual Receptionist
Resume:
Cynthia Ann Victorino
San Antonio, Texas 78227
*******@*****.***
OBJECTIVE: Bilingual Receptionist
EXPERIENCE:
Millennium Home Health Care San Antonio, Texas
Receptionist 09/2014 to Current
Greets visitors, answers all incoming calls and directs them appropriately.
Compiles personnel files with current credentials
Perform complex secretarial, office administration, and public relations assignments
of confidential and responsible nature
Assure timely notification to employees/independent contractors for current
Credentials by phone, e-mail, and/or mail
Compile personnel, medical, and confidential files for new hires.
Responsible for new employee orientation program
Checks references and grades test for professional staff
Examines the balance sheets and bank deposit slips. Makes bank deposits
Prepares terminated personnel packet to include personnel, medical, confidential files,
wage slips, I-9, driving record, Criminal history check, Medical/Dental/Life/Vision
Documents
Logs D.A.R.S on a daily basis
Runs O.I.G. reports on the first of the month
Wound Care Specialist of America San Antonio, Texas
Medical Receptionist 11/2009 to 07/2010
Performed Secretarial duties utilizing knowledge of medical terminology hospital procedures
Answered all calls and Scheduled appointments
Executed daily operations of sending out consult letters and photos
Kept track of daily logs pertinent to hospital and facility
Processed medical documents, insurance data and correspondence request
Responsible for check in and checking out
Entered charges in system for billing of hospital and facility
Scheduled appointments in Meditech and Intellicure
Verified Insurance and deductibles
Coordinated Referrals
Maintained EMR and paper charts
Vance Jackson Properties San Antonio, Texas
Administrative Assistant 07/2007 to 12/2009
Determined expenditure necessary to obtain leases and other contracts in those areas
Showed and leased apartments, to prospective tenants
Office services included personnel, budget preparation and control, housekeeping and special management studies
Inspected condition of premises periodically and arranged for necessary maintenance
Coordinated the collection and preparation of operating reports
Directed services such as maintenance, supplies, mail and files
Collected and posted payments from tenants
H&R Block San Antonio, Texas
CSR/Receptionist 11/2005 to 04/2009
Answered and transferred all calls to the correct office facility
Scheduled future appointments and answered inquiries
Provided information regarding activities and location of departments, offices and employees within the organization
Distributed Income Tax Rebate Checks
Responsible for maintaining client’s records
Faxing, filing, copying and scanning were daily duties
EDUCATION: Kaplan College San Antonio, Texas
Medical Office Specialist 2009
Career Point College San Antonio, Texas
Medical Assistant 2003
Blessed Sacrament Academy San Antonio, Texas
High School Diploma 1996
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