Autocad, Orcad, MS-Excel, MS-Word, CRM

ELECTRONICS AND INSTRUMENTATION ENGINEER

Consultative Solutions Expert & Effective Team Player

Top-performing Professional with proven ability to drive maximum output towards the job. Seeking an opportunity for professional challenge and growth to support and enhance co-operative objectives of the company

SUMMARY OF SKILLS

Astute and result oriented professional with experience in the industry across CADD Oriented Operations, Drafting and Designing.

Well versed in managing design engineering operations involving design & development, product design and its critical characteristic, co-ordination with internal departments, process developments, interfacing with vendors and customers.

Good knowledge of Manufacturing and Design skills coupled with professional competencies in mobilizing and judiciously managing resources with structured inputs in the domains and accomplishment within defined time/cost parameters.

Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments.

Areas of Expertise

Expertise IN AUTOCADD 2D Supply Chain Management Order Management Client Relations Database Management CRM ANALYSIS Needs Assessment MS OFFICE &WORD Presentations and Manipulation Team CO-Ordination Strategic Planning ERP Management Project Management Inventory Management

EXPERIENCE & ACCOMPLISHMENTS

CONTEL CONVERGENCE TECHNOLOGIES

Support Co-ordination Engineer Duration – August 2014 – August 2015

Contel Convergence Technologies provides a range of products and services that are vast and purely customer driven. They provide Voice Communication solutions from a simple telephone instrument to advanced contact centre solutions. Conferencing and AVSI projects from a simple projector to complex turnkey conference room technologies. Contel brings you the very latest Cloud Telephony services. Product range of office automation includes products from digital copiers to CCTV / Access Control Responsibilities

Involved in preparing and sending quote to the customers.

Maintained the CRM (Customer Relationship Management ) by adding and

Validating the customer details frequently and involved in the effective handling of

Database Management System.

Testing of Hardware part of the System and taken care of all service desk related

activities.

Effectively involved in the Escalation of the issue and cases with respect to the

service and trouble shooting of the Hardware Components.

Maintained the stock material and frequent updating of input / output and other inventory details into the ERP.

Preparing the Annual Maintenance Contract for the customers and maintained the

Record separately.

Providing technical support to the customer queries.

Involved in the end –to-end process of support coordination between the customer and the Principal agent .

Provide end-to end communication with account Department and delivered

customised business solutions.

Involved in attending, recording and communicating in all queries related to sales

and service.

Constant in touch and negotiation with the customers during the Supply chain and

Order Mannagement Process

Maintenance of Stock, sales and documents Registers

SIEG TECH PRODUCTS PVT LTD

Sales Coordinator DECEMBER 2013 –MAY 2014

Location – Chennai

SIEG TECH PRODUCTS is a unique enterprise that offers engineered products and services to our customers across India, Middle East and Canada. They are the main Exporters of Valves, Pumps and Gear Boxes. An expressive digit of SIEG products are custom altered for specific customer requirements and are severed to meet each and every individual customer requirements

Prepared Offers for various types of Valves.

Worked on the complete Technical Aspects of the Product in the process of Offer submission.

Carried out CADD oriented Diagrams like General Arrangement Drawings and Cross Section Drawings.

Prepared the Data Sheet with the necessary Technical Parameters and specifications.

Interacted with the Customers in the Supply Chain Management Process.

Constantly interacted with the Sales Team in the process of Lead Generation and Order Execution.

Carried out the Order Management activities like releasing the Purchase Order, Documents Verification and Despatch status.

Constantly involved in the process of scripting and writing mails to the higher officials.

Maintained the Sales Visit Report and Daily Report

WHIRPOOL INDIA PVT LIMITED

MARKETING EXECUTIVE February 2013 to December 2013

Carried Administration work that involves effective handling of Data Base Management System.

Responsible for generation of lead through customers and following it on regular basis.

Carried the tracking operations of regular customers and maintained the data separately.

Tracking of previous calls reports regularly and getting the feedback from customers.

Worked in MS-Excel and MS-WORD for data manipulation and data feeding.

Regularly maintenance of files and constant touch with the senior authorities to maintain a continuous Stream of process that is to be carried out.

Constantly in follow up with calls and data with respect to sales and purchase.

Prepared Content writing of proposals and letters to the higher officials.

RANGA CONTROLS August 2010 – February 2011

Instrumentation Engineer

Accountable for documenting all the critical parameters and coordinated with new product development team and various inter dependent departments.

Prepared the required drafting and drawings of the equipments and met the necessary parameters required by the customer.

Responsible for timely completion of all project specifications, design, drawings & requisitions for areas of responsibility assigned and participated in design review.

Prepared the General Arrangement, BOM, Layout and Single Line Drawing as per the client Requirement.

Performed analysis, Piping layout and design, design guidelines and benchmarking information.

Worked with data sheets and implemented the data as per the given specifications.

Collaborated with the senior management to maintain a continuous stream of information regarding the project status and progress.

EDUCATIONAL QUALIFICATION

Competed B.E from Valliammai Engineering College (Affliated to Anna University ), Chennai in the year 2010 passed with 67%.

TECHNICAL SKILLS

AutoCAD & ORCAD (2D Modelling and Designing), Microsoft Windows, MS-Office and Internet Application, SAP, CRM, C, C++, Salesforce

CERTIFICATE

CADDCenter, Tambaram - Professional in Electronic Design Automation

TRAINNINGS UNDERGONE

BSNL

DCS & Field BUS Basics & Engineering, Conducted By Yokogawa India Limited

ACHEIVEMENTS

Secured 1st place in Hindi Essay Writing Competition Conducted by Sri Venkateshwara Hindi Vidyalaya

Runner up in the Lotus field IQ TEST conducted in the school

Maintained 100% Attendence during 1st Year of Graduation.

PERSONAL DETAILS :

Status - Married

D.O.B. – 10.08.1989

Residential Address – New No 4A,Visveswaran Street,Subash Nagar, Chromepet, Chennai-600044

Reference – Available on request

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