Information Technology Part Time

CURRICULUM VITAE

Jahanzeb Khan

Cell: +601*********

Cell: +447*********

Email: **************@*****.***

PERSONAL PROFILE:

I am a self-motivated individual capable of achieving personal objectives as demonstrated by the successful completion of my degree and my commitment to work experience activities. I have the ability to solve problems and work under pressure whilst maintaining a high degree of accuracy. Worked as part of a team, I am dedicated to achieving the team targets as well as supporting team members where necessary.

CAREER HISTORY

ASSISTANT ACCOUNTS OFFICER & HR Ekalink Corporation Sdn Bhd

Responsibilities: 22nd April 2015 to 28th July 12hrs (Contracted)

Mandated to prepare Employee’s profiles & HR pertaining documents for Embassy & Immigration perusal.

Mandated to manage Salary & Attendance Details on MS-Excel & Word based Database.

Mandated to prepare Invoices of the Inbound & Outbound Stuff.

Providing administrative assistance to the Factory.

CUSTOMER RELATIONSHIP OFFICER Alakson Group of Companies (Sybrid’ Network Services)

Responsibilities: 1st Feb 2013 to 1st Nov 2013 8hrs (Contracted)

Worked as Customer Relationship Officer’ & introducing Telenor’ GSM Network pertaining New Packages & (VAS) Value Added Services on live calls in Sybrid Network Solutions. My responsibility is to activate the new SIM’s by following the stipulated mandatories & keeping in view the complete verification processes instructed by the PTA & Telenor GSM’s SOP through Nadra online Verification Database.

Applications we’re using to perform all the activities are:

Avaya Soft Phone

Agent Desktop

Oracle Base’ Siebel Communications’ Application

Smart Agent

Chriss Express

NADRA’ Database, NIC Tracker.

CUSTOMER SERVICES EXECUTIVE Gerry’s International (FedEx)

Responsibilities: 02nd May 2013 28th June 2013 8hrs (Contracted)

Worked as a Customer Services Executive’ & was mandated to arrange booking from the applicants for Embassy.

Responsible to get the Biometrics’ for above than 90-Days Visa Applicants according to stipulated SOP for specified Countries.

Worked as a pass-back services agent.

Responsible to provide assisted KIOSK’ services to Applicants for online forms filling & to complete other documents according to checklist provided by the Embassy.

Responsibile to Monitor Operational activities & forwarding from Gerry’s International’ Back office (Operations) to Embassy operations.

Mandated to create applicant profiles on Ms-Excel” based data base for record keeping purpose.

Mandated upon Doc-Man CIC Paid Authorization Services’ to submit the applications & other documents online to embassy’s Global system for their online record keeping.

SUPERVISOR PROJECTS & DATA MANAGEMENT (T.C.S) Tranzum Express & Logistics (P.V.T Ltd) Islamabad)

Responsibilities: Nov 2009 to September 2012 13hrs (Permanent)

Worked as an Incharge Projects MMS (Mail management services).

Consolidation of Complete process.

Dealing with cellular company’s representatives and was resolving their issues regarding TCS services via E-mailing & providing telephonic assistance.

Looking all activities of Warehouse & was mandated to share consignments delivery data,& was mandated to arrange smooth forwarding of stuff to entire network and operations.

Implementation of SOP’s to execution level.

Managing QSR’s (Quality services reports) of all MMS & EXPRESS projects.

Mandated to keep follow-up on C.S.D (Customer services department).

Monitoring MNP (Mobile Network Portability) stock details, Data Processing, SIM deliveries & queries.

SQL / Oracle based data communication with other Branches for new & recent consignments & verifications statuses.

ASSISTANT I.T SUPERVISOR (Corporate Courier Services (P.V.T Ltd) Islamabad)

Responsibilities: Feb 2008 to Nov 2009 12hrs (Permanent)

Worked as operations coordinator.

Inbound outbound services & data compilation.

Dealing with cellular company’s representatives and resolving their issues regarding CCS services via

E-mailing & providing telephonic assistance.

Looking all activities of verification department pertaining (NWD) (IR) & monitoring smooth forwarding of stuff to entire network and operations.

Implementation of SOP’s to execution level.

Responsible to manage daily QSR’s of all Projects.

Responsible to manage (C.S.D) working & inbound outbound calling activity.

SQL / Oracle based data communication with other Branches for new & recent consignments & verifications statuses.

Magazine Designer (Interflow Media & Designing P.V.T Ltd) Islamabad)

JOB RESPONSIBILITIES May 2008 to Jan 2009 Part Time (Contracted)

Designs Magazine’s Covers & Broacher's of Mobile Companies & Fashions.

Soft link & Ultra Operator Adnan Agency (Distributor Unilever, Nestle) Peshawar

JOB RESPONSIBILITIES May 2007 to Jan 2009 Part Time (Contracted)

Stock Report to Corporate Customers.

Generate reports through Soft link & Ultra.

Disk Jockey (DJ) (Pearl Continental with Arif Sound Services) Rawalpindi

JOB RESPONSIBILITIES May 2007 to Jan 2010 Part Time (Contracted)

With the use of technology, I mainly ensured that program is running smoothly, while occasionally speaking live to the audience. This might include holding contests, taking song requests. I sometimes appeared at live events, such as concerts, sponsored parties. I also tend to take part in a variety of other promotional events, which can be held in locations as varied as college & universities fun fairs & parks. Additionally, I may be required to make updates to the website I designed personally.

Qualification

B.A 2010 from Allama Iqbal Open University.

H.S.S.C (F.A, 2006) from Allama Iqbal Open University.

S.S.C (Arts Group, 2004) from BISE PESHAWAR.

(2007) Advance Diploma In Information Technology.

(2008) Professional Diploma I’ In Information Technology.

Computer Literacy

Ms Office 2007 / 10 Professional XP, Windows 2000, XP, Windows 7.

Ms Dos / Corel draw / Photo shop / Paint shop.

Oracle 9i developer / NIFT Heavy Shipment.

Soft link & Ultra / Expression Web 3.

Hardware / Software Installation / Local area Network.

Typing Speed (50 / 60.W.P.M).

Additional Expertis

Supervisory Role

Self-Decision

Excel Solutions

I/T Resolutions

Business Communication

Customer’s Handling

Languages

English

Urdu

Pushto

PERSONAL INFORMATION

Date of Birth: 15 – March – 1988

Permanent address: Old Town, Petaling Jaya 64050, Selangor Malaysia.

Other Contact Details: Social Apps: +44-796*******

Skype: eaglenest.khan

Reference:

Reference will be furnished upon request…

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