Software QA Engineer

Aswathy Nair

**** ****** **, ****** ** ***** • ********@*****.*** • 408-***-****

Software QA Engineer

•5 plus years of IT experience which includes 3 years of software QA experience, with excellent proficiency with various forms of testing such as Functional, Smoke, Sanity, User Acceptance and Regression.

•Strong experience coordinating with multiple functional teams across different locations; including off-shore locations.

•Proven experience in managing projects and achieving goals in a timely manner.

•Good team player with excellent verbal and written communication skills.

•Excellent experience working at client sites; dealing with customers, internal and external.

•Expertise with functional requirements and technical specification analysis, writing test cases, Test Plans, and Processes Documentation.

•Worked in Agile software development environment for web and Mobile applications that included UI and Cross Browser testing, Device, and Platform Compatibility testing, database validation.

•Extensive experience in defects identification and documentation using tools like JIRA, Element Tool, Pivotal Tracker and Bugzilla.

•Extensive web services testing using SOAPUI and security testing using AppScan.

•Knowledgeable with SQL, SQA tools (JIRA, HP ALM), third party tools like Coggle and web traffic tools like Web Trend and Google Analytics.

•Exposed to running automation scripts using QTP, Selenium and UFT.

•Understanding of programming languages like HTML, CSS and scripting languages like VB script and JavaScript.

Educational Background

2007 MS in Electrical Engineering, Santa Clara University, Santa Clara, CA

2004 BS in Electrical Engineering, M.S University, Tamil Nadu, India

Technical Proficiencies

Platforms: Windows 8/7/Vista/XP

Mobile Platforms: iOS, Android OS

Programming: HTML, CSS, XML, JavaScript, SQL, C

Database: Oracle, MySQL

Test Automation: QTP/Selenium IDE/Webdriver, UFT

Test Case Mgmt: HP ALM

Web Testing Tools: Firebug, XPath, DOM Inspector

Web Services Tool: SOAPUI

Test Case Design Tool: Coggle

Security Tool: AppScan

Web Traffic Tool: Web Trend, Google Analytics

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server, Oracle VirtualBox

Bug Tracking: JIRA, Element tool, Bugzilla, Pivotal Tracker

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Engineering: Synopsys VCS Compiler, Mentor Graphics IC Design Tools (DAIC),

LabView, Xilinx ISE 9.1 Foundation tool, PSpice, Ansoft

Professional Experience

Blue Shield of California, San Francisco, CA August 2014 to Current

Software QA Engineer

•Managed the testing for the main Blue Shield member portal in an agile environment.

•Responsible to formulate the test plan.

•Collaborated with business product managers to reviewed business requirements, functional specifications, business documents, UI documents and test specification documents to prepare high level testing scenarios.

•Collaborated with business product managers and users to clearly understand the requirements and scope of the various large scale initiatives.

•Managed and executed test cases using HP ALM.

•Performed Smoke, Sanity, Functional, User acceptance and Regression testing.

•Reported issues in Jira with clear documentation and facilitated defect review meetings.

•Closely worked with internal development team and external vendor resources to debug and resolve reported issues.

•Used Coggle diagrams and OATS to reduce test cases and use the best test cases which will cover all the scenarios.

•Engaged in running web services through Soap UI to validate the data displayed on the main portal site.

•Coordinated creation of test data by closely working with the data team.

•Validated front end data with the database entries to perform end to end testing.

•Managed testing for Web, Mobile and IVR/VRU applications.

•Performed Mobile testing for same application on Android Phones, iPhones and mobile emulator using Safari and Chrome.

•Worked closely with automation team to identify functional/regression test cases for automation

•Tested in QA, Release test and Production environments.

•Ensured all assigned projects were completed in time and budget.

•Responsible to deliver all presentations for business sign-offs.

•Provided knowledge transfer sessions to the new members in the team, operations and business users after every release.

•Supported weekend releases alongside business team and release management team to ensure the timely delivery of the product.

eTherapi, San Francisco, CA March 2014 to Aug 2014

QA Analyst

• Responsible for understanding the requirements by conducting regular meetings with the

Business and the development group.

• Responsible for formalizing the QA methodology which includes documenting test plan.

• Responsible for designing and developing test cases using google doc

• Conducted exploratory testing, functional testing, GUI testing, Boundary testing,

• Conducted Smoke testing and Regression testing for a new build

• Reported and validated bugs using Pivotal Tracker

uTest, San Jose, CA June 2013 to March 2014

QA Analyst

•Performed 20+ Projects in the field of Retail & E-tail, Software & Security, Social Networking & Communications, Travel & Leisure and Education & Learning in Mobile and Web applications

•Reviewed requirement documents (both in scope and out of scope) to clearly understand the areas under test

•Created and executed detailed test cases for the applications

•Performed GUI, Usability, and functional testing for the applications

•Performed regression testing of fixed bugs and for new builds

•Identified and researched software defects checking for previously reported bugs to avoid duplicates

•Reported bugs in uTest bug tracking system using Bug Template, attaching crash Logs if applicable, log files, videos and screenshots using Jing software and Airplay mirroring

Independent Testing Initiatives:

Web Application for a Private Education Institution

•Tested a web-based application created for the management and administration of private and public educational institutions

•Reviewed Business Requirements and prepared Test Cases for “Students” functional module

•Performed GUI testing (Font Size, Spell Check, Proper Labeling, Tab order for the form fields)

•Performed Usability Testing (duplicated elements, misleading labels, information tabs, etc.)

•Conducted Functional Testing (required field, valid input in the data fields, maximum inputs)

•Executed end-to-end workflow of student enrollment process including creating groups and assigning students to programs, etc.

•Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 8/7/Vista/ XP) compatibility testing in virtual machine environment

•Researched and reported software defects and logged them into Element tool

•Performed regression testing of fixed bugs and for new builds

•Participated in regular QA meetings to discuss major features of the application, test cases to execute and road blocks

Mobile Application for beta photo/video sharing app

•Participated in beta testing of a mobile application which allows to share photos/videos with different groups of people, create/manage custom groups (Friends, Family), etc.

•Studied product requirement documents and installation guidelines

•Created and executed detailed test cases for the assigned areas

•Performed usability testing (accessibility of menu items, screen size, any problems related to scrolling, text selection, the back button, etc.

•Validated application functionality on Android and iOS platforms

•Tested application behavior under various interruptions: battery strength level (full/medium/low), incoming calls, SMS, video calls

•Analyzed software failures, reported issues to QA Lead

•Participated in regular project team meetings to discuss testing procedure and assignments

Synopsys, Mountain View, CA January 2008 to December 2009

Technical Staff

• Assisting the development of new curriculum modules

• Updating existing curriculum module content

• Participating in Synopsys Curricula Advisory Board

• Coordinating projects with key universities worldwide

• Executing Charles Babbage Grants to select universities

• Analyzing the Adopt-a-University program database and supporting follow-on activities

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