Customer Service Management

Naoma Mikel

*** **** *** *

Park Rapids, MN. ****0

January 4, 2016

To whom it may concern,

I am seeking a career in business administration, non-profit management, business management, or a client/customer based career. I have 15 years’ experience working in customer service based sales and management in all different aspects. I have several years’ experience in making schedules, working with computers and working with a team in various work environments. I was previously employed as The Unit Director for The Boys & Girls Club of the Leech Lake Area located in Walker, MN. The Boys & Girls club is a non-profit organization that works with youth and their families in all different aspects of their lives. I have experience in community relations, fundraising, grant reporting, and many other aspects that come with non-profit work including customer service.

Certifications and Trainings:

Heart Saver CPR/First Aid, Effectively Living and Working in a Diverse World, Native American Cultural Orientations, Youth Sex Trafficking in Indian Country, Where We Belong, 2015 Evergreen Conference “Building Positive Outcomes for Youth & Families”, Transitional Services in Corrections, “Help me, Help you”, Alcohol Prevention, Evidence Based Interventions for Individuals with Chemical Dependency, Local Drug Trends, Defensive Driver Training

Past experience:

I was a member of the working together collation and still work closely with involved groups even though the funding for the collation has run out.

I was also the secretary and also the vice-chairwoman of a non-profit organization called Uffda! Days located in Nevis, Minnesota. With that I did multiple fundraisers, collection of donations and also was in charge of the family events and kids games during the event.

I have enclosed a copy of my resume for your review. I look forward to hearing from you and can be reached at 218-***-****. Thank you for your consideration.

Sincerely,

Naoma Mikel

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