Customer Service Insurance
Resume:
Melissa Castle
**** ***** **** **, ******** FL 863-***-**** acszug@r.postjobfree.com
Melissa-Marie Castle
**** ***** **** **, ********, Fl
863-***-**** acszug@r.postjobfree.com
Objective
Highly motivated professional with strong leadership skills looking to utilize my knowledge. Excellent customer service and interpersonal skills. Reliable and responsible.
Work Experience
L.S.D.C.
Lakeland, Fl
8/15-12/15
Insurance Specialist
I handled authorization’s, pre certs, collections of co pay co insurance’s, collecting all the insurance for patient’s and etc.
Reason for leaving- I was in a automobile accident and was out of work from 11/23 and on 12/10 they terminated me.
L.R.M.C.
Lakeland, Fl
7/10 to7/15
Insurance Specialist
I handled authorization’s, pre certs, collections of co pay co insurance’s, collecting all the insurance for patient’s and etc.
Caremed Respiratory
Tampa, fl
8/2008 to 03/2010
Dispatcher, Billing, Collections
I handled all data entry, verifying insurance, filing, customer service, Billing for dme and medical, cmn's, dispatching orders to drivers.
Rotech Medical, Central Intake, Special Projects, billing, collections
Lakeland, Florida
United States
10/2006 - 8/11/2008
Responsibilities & Accomplishments:
I take in orders for the locations, billing for the insurance and I also do intake orders for the travel side as well.
Polk youth Development Center, Administrative Asst...
Polk City, Florida
United States
04/2002 - 08/2003
Responsibilities & Accomplishments:
I wrote memo's time sheets, wrote letters, and scheduled meetings, appts, filing and customer service etc.
Sunbelt Credit, Asst. Manager
Lakeland, Florida
United States
04/2002 - 04/2003
Responsibilities & Accomplishments:
I worked in a personal loan office. I closed loans, collections, and filing, taken care of the office duties...
Education
Lake Gibson High - Lakeland, Florida
United States
high school
05/1997
Polk Community College 8-2003
Winter Haven FL
Other Relevant Training, Skills, Awards, and Memberships
Word, Microsoft, Windows, Excel, outlook, 10 key calculator, multi phone system, medical billing systems, customer service, handling money and etc.
References
Michele Flynn
Ricki Fountain
Page 2
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