Post Job Free

Resume

Sign in

Customer Services

Location:
New South Wales, Australia
Posted:
January 04, 2016

Contact this candidate

Resume:

Eleanor Gillott

*** **** ******, ******, *** **** cell:046******* acszl2@r.postjobfree.com

Professional summery

Enthusiastic Stylist trained in cutting and colouring techniques. Specializes in cutting-edge styles and corrective colour.

Ambitious, hardworking and very passionate about hairdressing. Excellent customer services skills and dealing with the public.

Skills

Advanced communication skills

Highly motivated self-starter

Outstanding client retention

Texturizing services specialist

Highlights and lowlights

Scalp treatments

Networking expertise

Employer

Mrs Karen Shaw

Karissma Hair Salon

02/2011 - 12/2014

Stylist

Cut, coloured and styled clients’ hair with precision and expertise.

Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products.

Offered colour swatches to help clients choose desired hair colour.

Escorted guests to and from treatment rooms.

Cleaned, maintained and sterilized tools.

Completed safety training and certifications.

Weighed lab samples and pigments to achieve proper colour.

Advised customers on proper treatment of dry and damaged hair.

Assessed customer needs and gave advice about hair style and colour options.

Sold and promoted hair care products and cosmetics.

Updated customer information records to track services provided.

Educated clients about products and self-maintenance for healthy hair.

Counted and documented opening and closing cash amounts daily.

Cleaned and maintained the entire salon.

Serviced high-profile clients with intricate colouring and highlighting techniques.

Maintained a regular client list.

Consistently received positive performance reviews from guests.

Reviewed weekly inventory charts and recorded facility needs.

Distributed business cards outside of the salon to generate new business.

Permed, relaxed and bleached hair.

Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.

Offered wet styling, thermal styling, permanent waving and hair relaxing services.

Educated customers on product uses and benefits.

Established a strong relationship with client base to generate long term business.

Maintained a seasonal snip chart and updated a company-based tracking document to record all solid colour approvals.

Mrs Lauren Warren

Planet Hair & Beauty

06/2007 – 02/2011

Apprentice

After starting here as a Saturday girl I then went on to do my level 2 apprenticeship straight from school.

Education

Dukeries College 2004 – 2009

I studied here for 5 years leaving with my GCSE’s

The Academy 2009 – 2011

I studied here for 2 years to gain my level 2 hairdressing apprenticeship and then went back to gain my level 3 hairdressing apprenticeship which was all salon based.



Contact this candidate